Get 30% Back in Reward Dollars with Code ICECREAM

Unisex Luggage

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Rewards Program Terms and Conditions

Last updated January 1st, 2020

Opting-in to Moosejaw Rewards:

All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.

All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.

The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.

Leaving Moosejaw Rewards Program:

You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.

Earning MJ$:

All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).

Checking & Redeeming MJ$:

On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.

Bonus Rewards Promotions:

Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!

MJ$ on Gift Cards:

You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.

Product Returns and MJ$:

If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.

Program Abuse:

The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.

Unisex Luggage

Fjallraven Kanken Rainbow Sling Pack

Fjallraven Splitpack Duffel Bag

Eagle Creek Cargo Hauler Duffel

Mystery Ranch High Water Duffel 48

Fjallraven Kanken Card Wallet

Bellroy Hide & Seek HI

Petzl Duffel Bag

Ortlieb Office QL3.1 High Visibility Messenger Bag

Eagle Creek Tour 55L Travel Pack

Topo Designs Mountain Hip Pack

Mountainsmith Tour Lumbar Pack

Matador FlatPak Soap Bar Case

Bellroy Flip Case - Second Edition

Chrome Industries Mini Kadet Bag

Mountain Hardwear Camp 4 Duffel 45L Bag

Osprey Daylite Waist Pack

Eagles Nest Outfitters Roan Tote Pack

Osprey Ultralight Stuff Duffel Bag

Fjallraven Vardag Crossbody Bag

Fjallraven Kanken No.2 Black Hip Pack

Cotopaxi Uyuni Duffel Bag

Eagle Creek Pack-It Isolate Cube Set

Topo Designs Quick Pack

Kavu KAVU Paxton Sling Pack

Mammut Cargon 40 Duffel

Thule Aion Carry On Spinner

Mountain Hardwear Camp Tough Duffel 50L Bag

Osprey Heritage Scarab Backpack

Fjallraven Pocket Pack

Mountainsmith Timber Lumbar Pack

Deuter Aviant Pro Duffel Bag

Osprey Ozone 36L 2 Wheel Carry On Pack

Fjallraven Kanken Art Hip Pack

Dakine Hot Laps Bike Waist Pack

Osprey Airporter Backpack

Gregory 40L Supply Duffel

Fjallraven High Coast Pocket Pack

Fjallraven Kanken Art Sling Pack

Ortlieb Rack Pack

Osprey Arcane Duffel Pack

Thule Roundtrip Bike Gear Locker Bag

Osprey Packing Cube - Set

Mystery Ranch Mission Control Case

Osprey Daylite 45 Duffel Bag

Norrona Hip Pack

Hydro Flask 34L Outdoor Tote

Bellroy Hide & Seek LO

Mountainsmith Tour Lumbar Pack

Fjallraven
Kanken Rainbow Sling Pack

Fjallraven
Splitpack Duffel Bag

Eagle Creek
Cargo Hauler Duffel

Mystery Ranch
High Water Duffel 48

Fjallraven
Kanken Card Wallet

Bellroy
Hide & Seek HI

Petzl
Duffel Bag

Ortlieb
Office QL3.1 High Visibility Messenger Bag

Eagle Creek
Tour 55L Travel Pack

Topo Designs
Mountain Hip Pack

Mountainsmith
Tour Lumbar Pack

Matador
FlatPak Soap Bar Case

Bellroy
Flip Case - Second Edition

Chrome Industries
Mini Kadet Bag

Mountain Hardwear
Camp 4 Duffel 45L Bag

Osprey
Daylite Waist Pack

Eagles Nest Outfitters
Roan Tote Pack

Osprey
Ultralight Stuff Duffel Bag

Fjallraven
Vardag Crossbody Bag

Fjallraven
Kanken No.2 Black Hip Pack

Cotopaxi
Uyuni Duffel Bag

Eagle Creek
Pack-It Isolate Cube Set

Topo Designs
Quick Pack

Kavu
KAVU Paxton Sling Pack

Mammut
Cargon 40 Duffel

Thule
Aion Carry On Spinner

Mountain Hardwear
Camp Tough Duffel 50L Bag

Osprey
Heritage Scarab Backpack

Fjallraven
Pocket Pack

Mountainsmith
Timber Lumbar Pack

Deuter
Aviant Pro Duffel Bag

Osprey
Ozone 36L 2 Wheel Carry On Pack

Fjallraven
Kanken Art Hip Pack

Dakine
Hot Laps Bike Waist Pack

Osprey
Airporter Backpack

Gregory
40L Supply Duffel

Fjallraven
High Coast Pocket Pack

Fjallraven
Kanken Art Sling Pack

Ortlieb
Rack Pack

Osprey
Arcane Duffel Pack

Thule
Roundtrip Bike Gear Locker Bag

Osprey
Packing Cube - Set

Mystery Ranch
Mission Control Case

Osprey
Daylite 45 Duffel Bag

Norrona
Hip Pack

Hydro Flask
34L Outdoor Tote

Bellroy
Hide & Seek LO

Mountainsmith
Tour Lumbar Pack