Get 30% Back in Reward Dollars with Code ICECREAM

Climbing Gear

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Rewards Program Terms and Conditions

Last updated January 1st, 2020

Opting-in to Moosejaw Rewards:

All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.

All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.

The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.

Leaving Moosejaw Rewards Program:

You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.

Earning MJ$:

All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).

Checking & Redeeming MJ$:

On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.

Bonus Rewards Promotions:

Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!

MJ$ on Gift Cards:

You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.

Product Returns and MJ$:

If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.

Program Abuse:

The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.

Climbing Gear

Edelrid Zodiac 3R Helmet

Petzl Spin S1 Pulley

Ortovox Trad Chalkbag

Petzl Spirit Express Quickdraw

Black Diamond Venom LT Classic Ice Axe

Petzl Fly Harness

Petzl Spirit Bent Gate Carabiner

Petzl Spirit Straight Carabiner

Petzl Express Quickdraw Sling

Metolius Wood Grips - 5 Pack

Ortlieb X-Plorer 59L Bag

Ocun Hawk Combi Bio Dyn Ring 15mm Quickdraw - 5 Pack

Ocun Hawk Wire Bio Dyn Ring 15mm Quickdraw - 5 Pack

Ocun Kestrel Bio Dyn Ring 15mm Quickdraw - 5 Pack

Mad Rock Bolt Chalk Bag

Mad Rock Hanger Chalk Pot

Camp Usa Camp USA X All Mountain Ice Axe - Hammer

Kavu KAVU Mini Beach Rope Bag

So iLL 20 Hold Starter Kit

Kavu KAVU Beach Rope Bag

Edelrid Rodeo TC Signature Chalk Bag

Edelrid Eagle Light 9.5mm Rope

Edelrid Spring Bag II

Edelrid Loopo Lite Harness

Camp Usa Camp USA Turbolock

Camp Usa Camp USA Folding Crampon Bag

Camp Usa Camp USA Kinetic

Kavu KAVU Remix Rope Bag

Edelrid Herkules Bouler Bag

Kavu KAVU Mini Remix Rope Bag

Camp Usa Camp USA Photon Wire Express KS Dyneema Quickdraw

Camp Usa Camp USA Figure 8

Camp Usa Camp USA Mach Express Dyneema Quickdraw

Camp Usa Cassin Corsa Leash

Camp Usa Camp USA Oval XL Carabiner

Camp Usa Camp USA Iron Hawk Piton

Camp Usa Camp USA Chunky Chalk 450 g

Camp Usa Camp USA Oval XL Lock Carabiner

Camp Usa Camp USA Steel Oval Pro Lock Carabiner

Camp Usa Camp USA Neve Ice Axe

Camp Usa Camp USA Alpinist Tech Crampon

Camp Usa Camp Stalker Semi-Auto Crampon

Camp Usa Camp USA Skimo Race Crampon

Camp Usa Camp USA Universal Piton

Camp Usa Camp USA Knife Blade Piton

So iLL Iron Palm 2.0

So iLL Small Setter Bucket 2.0

So iLL Bouldering Brush

Edelrid
Zodiac 3R Helmet

Petzl
Spin S1 Pulley

Ortovox
Trad Chalkbag

Petzl
Spirit Express Quickdraw

Black Diamond
Venom LT Classic Ice Axe

Petzl
Fly Harness

Petzl
Spirit Bent Gate Carabiner

Petzl
Spirit Straight Carabiner

Petzl
Express Quickdraw Sling

Metolius
Wood Grips - 5 Pack

Ortlieb
X-Plorer 59L Bag

Ocun
Hawk Combi Bio Dyn Ring 15mm Quickdraw - 5 Pack

Ocun
Hawk Wire Bio Dyn Ring 15mm Quickdraw - 5 Pack

Ocun
Kestrel Bio Dyn Ring 15mm Quickdraw - 5 Pack

Mad Rock
Bolt Chalk Bag

Mad Rock
Hanger Chalk Pot

Camp Usa
Camp USA X All Mountain Ice Axe - Hammer

Kavu
KAVU Mini Beach Rope Bag

So iLL
20 Hold Starter Kit

Kavu
KAVU Beach Rope Bag

Edelrid
Rodeo TC Signature Chalk Bag

Edelrid
Eagle Light 9.5mm Rope

Edelrid
Spring Bag II

Edelrid
Loopo Lite Harness

Camp Usa
Camp USA Turbolock

Camp Usa
Camp USA Folding Crampon Bag

Camp Usa
Camp USA Kinetic

Kavu
KAVU Remix Rope Bag

Edelrid
Herkules Bouler Bag

Kavu
KAVU Mini Remix Rope Bag

Camp Usa
Camp USA Photon Wire Express KS Dyneema Quickdraw

Camp Usa
Camp USA Figure 8

Camp Usa
Camp USA Mach Express Dyneema Quickdraw

Camp Usa
Cassin Corsa Leash

Camp Usa
Camp USA Oval XL Carabiner

Camp Usa
Camp USA Iron Hawk Piton

Camp Usa
Camp USA Chunky Chalk 450 g

Camp Usa
Camp USA Oval XL Lock Carabiner

Camp Usa
Camp USA Steel Oval Pro Lock Carabiner

Camp Usa
Camp USA Neve Ice Axe

Camp Usa
Camp USA Alpinist Tech Crampon

Camp Usa
Camp Stalker Semi-Auto Crampon

Camp Usa
Camp USA Skimo Race Crampon

Camp Usa
Camp USA Universal Piton

Camp Usa
Camp USA Knife Blade Piton

So iLL
Iron Palm 2.0

So iLL
Small Setter Bucket 2.0

So iLL
Bouldering Brush