Get 30% Back in Reward Dollars with Code ICECREAM

Climbing Gear

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Rewards Program Terms and Conditions

Last updated January 1st, 2020

Opting-in to Moosejaw Rewards:

All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.

All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.

The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.

Leaving Moosejaw Rewards Program:

You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.

Earning MJ$:

All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).

Checking & Redeeming MJ$:

On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.

Bonus Rewards Promotions:

Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!

MJ$ on Gift Cards:

You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.

Product Returns and MJ$:

If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.

Program Abuse:

The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.

Climbing Gear

Edelweiss O-Flex 10.2mm Rope

Edelweiss Elite 7.8mm Unicore SuperEverdry Rope

Beal Rescue 10.5mm Rope

Beal Wall Cruiser 9.6mm Spool

Grivel G14 Matic Evo Crampon

Trango Radiance Harness

Edelweiss Pitchlight 9.5mm Rope

Beal Back Up Line 5mm Rope

Grivel G12 New Classic Evo

Grivel Freedom 40L Backpack

Trango Superfly Evo Carabiner

Grivel Air Tech Light New Matic Evo

Grivel Ski Tour New-Matic Evo

Cypher 2 Inch Tubular Webbing

Grivel Duetto Helmet

Trango Prism Harness

Grivel North Machine Carbon Ice +Adz

Beal 6mm Accessory Cord

Grivel Rapido 18L Backpack

Grivel G14 Cramp O-Matic Evo

Grivel Radical Light 21L Backpack

Grivel G22 Plus Cramp-O Matic Evo

Grivel G20 Plus Cramp-O Matic Evo

Grivel North Machine Ice Vario

Grivel Ski Tour-Matic Evo

Trango Offset Nut Set

Beal Genius Tool Bucket Bag

Grivel Air Tech New Classic Evo

Wild Country Spotter Boulder Bag

Grivel Air Tech Cramp-O Matic Evo

Edelweiss Dart Harness

Trango Speed Adjust Gym Harness

Grivel G10 New Matic Evo

Edelweiss Kosmo Backpack

Grivel Parete 30L Backpack

Beal Hydro Bag

Edelweiss Sting Harness

Beal Genius Triple Bag

Beal Ellipse XT Harness

Beal Cocoon Clic-Clac Chalk Bag

Beal 4mm Accessory Cord

Grivel Falseia Rope Bag

Grivel Alpine Plume Evo Quickdraw

Cypher Mydas Ultra Carabiner- Pack

Grivel A&D Ascender Descender

Wild Country Flow Chalk Bag

Edelweiss RB Rope Bag

Beal 3mm Accessory Cord

Edelweiss
O-Flex 10.2mm Rope

Edelweiss
Elite 7.8mm Unicore SuperEverdry Rope

Beal
Rescue 10.5mm Rope

Beal
Wall Cruiser 9.6mm Spool

Grivel
G14 Matic Evo Crampon

Trango
Radiance Harness

Edelweiss
Pitchlight 9.5mm Rope

Beal
Back Up Line 5mm Rope

Grivel
G12 New Classic Evo

Grivel
Freedom 40L Backpack

Trango
Superfly Evo Carabiner

Grivel
Air Tech Light New Matic Evo

Grivel
Ski Tour New-Matic Evo

Cypher
2 Inch Tubular Webbing

Grivel
Duetto Helmet

Trango
Prism Harness

Grivel
North Machine Carbon Ice +Adz

Beal
6mm Accessory Cord

Grivel
Rapido 18L Backpack

Grivel
G14 Cramp O-Matic Evo

Grivel
Radical Light 21L Backpack

Grivel
G22 Plus Cramp-O Matic Evo

Grivel
G20 Plus Cramp-O Matic Evo

Grivel
North Machine Ice Vario

Grivel
Ski Tour-Matic Evo

Trango
Offset Nut Set

Beal
Genius Tool Bucket Bag

Grivel
Air Tech New Classic Evo

Wild Country
Spotter Boulder Bag

Grivel
Air Tech Cramp-O Matic Evo

Edelweiss
Dart Harness

Trango
Speed Adjust Gym Harness

Grivel
G10 New Matic Evo

Edelweiss
Kosmo Backpack

Grivel
Parete 30L Backpack

Beal
Hydro Bag

Edelweiss
Sting Harness

Beal
Genius Triple Bag

Beal
Ellipse XT Harness

Beal
Cocoon Clic-Clac Chalk Bag

Beal
4mm Accessory Cord

Grivel
Falseia Rope Bag

Grivel
Alpine Plume Evo Quickdraw

Cypher
Mydas Ultra Carabiner- Pack

Grivel
A&D Ascender Descender

Wild Country
Flow Chalk Bag

Edelweiss
RB Rope Bag

Beal
3mm Accessory Cord