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Moosejaw Rewards
You earn MJ$10 for every $100 you spend on Moosejaw.com or at our shops (MJ$2.50 for discounted items). That's like getting 10% back in Rewards!
Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
Earning MJ$:
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
Program Abuse:
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
Are you Sure?
Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
Earn 10% back on all full-priced purchases on Moosejaw.com or at our shops (2.5% for discounted items).
The program is FREE. Just register and join during the checkout process. So Easy.
After joining the program, you'll receive your MJ$ as soon as your order ships. Then the next time you shop at Moosejaw, you can redeem those MJ$ to get awesome gear for way less.
"Get it by" - For in-stock and ready to ship items, choose the your shipping speed at checkout to get your items by the "get it by" date. Your items will ship SAME DAY for orders placed before 3pm EST.
"Oversized" - This means the item is large and can only be shipped using 4-6 Day ship speed. Additional shipping charges may apply.
"Freight" - This means the item is too large for standard shipping methods, and must be shipped by truck freight for an additional fee. Someone must be present to inspect, sign, and accept delivery, so we will call you to schedule delivery.
If you have any questions, please Live Chat or call us at 877-666-7352.
Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
The North Face Surge Backpack is a 31 liter backpack for school or office. Whether you're heading to class in the fall or it's time to head back to the office after a weird year at home, this versatile pack will happily do the hauling. A special section specifically for your laptop provides protection from scratches, bumps and bruises as you bike, bus, drive or walk your way around. The main compartment is spacious for lunch, an extra long sleeve plus documents or books. Up at the front, a fleece-lined tablet sleeve protects thin, small electronics and there is even spots for pens, pencils and that TI-83+ you just can't part with.
Products on Sale are Discontinued Styles or Colors.
The North Face Surge Backpack is a 31 liter backpack for school or office. Whether you're heading to class in the fall or it's time to head back to the office after a weird year at home, this versatile pack will happily do the hauling. A special section specifically for your laptop provides protection from scratches, bumps and bruises as you bike, bus, drive or walk your way around. The main compartment is spacious for lunch, an extra long sleeve plus documents or books. Up at the front, a fleece-lined tablet sleeve protects thin, small electronics and there is even spots for pens, pencils and that TI-83+ you just can't part with.
Products on Sale are Discontinued Styles or Colors.
FEATURES of the The North Face Surge Backpack
The updated FlexVent suspension system has articulated shoulder straps, a rounded back panel and stitch lines for comfort, and soft-touch chemise fabric, all certified by the American Chiropractic Association
Made with durable recycled nylon ripstop
Stand-up design
Dedicated, highly protective laptop compartment
Large main compartment for books and binders
Front compartment has internal organization with secure-zip pockets and a padded tablet sleeve
External, fleece-lined pocket for sunglasses, phone or keys
Two durable, external water bottle pockets can easily double as multi-use pockets with quick-draw smartphone access on one side
Two external J-zip pockets, one lined with fleece
Bottom compression
Webbing daisy chain offers lash points
360-degree reflectivity
Comfortable, padded top handle
Sternum strap with whistle buckle
Removable waist belt
The updated Flex
Fabric Details
Note that fabric construction will vary based on the pack color
Durable Water Repellent
DWR (Durable Water Repellent) is a coating that is applied to fabrics which makes them water-resistant, or hydrophobic. A DWR finish doesn't interfere with breathability, which makes it perfect for adverse conditions in the backcountry.
Product Reviews
Rated 5 out of
5 by
Doo from
Just buy it. You won't regret it, and it'll last forever.[This review was collected as part of a promotion.] Using as a work/commuter bag. Love the design and thought out pockets and bottle holders. The string zippers are much more useful than the tab zippers. I've had northface bags for over twenty years and in those two decades purchased four or five and often give them away to family or friends who seem to like them rather than having to purchase replacements for failure. Never had a northface bag fail on me.
Date published: 2023-01-26
Rated 5 out of
5 by
Timothy from
Awesome Backpack[This review was collected as part of a promotion.] This bag has all the features I was looking for while still being very stylish. The materials are excellent quality and it holds everything I need it to and more.
Date published: 2023-01-25
Rated 5 out of
5 by
Changqin from
I would buy this brand again[This review was collected as part of a promotion.] I like it very much, very practical
Date published: 2023-01-25
Rated 5 out of
5 by
Ana from
Just did!!![This review was collected as part of a promotion.] I have two kids, a Junior in HS that has been using this backpack since his freshman year and loves it, super sturdy, fits everything he needs for school and the quality is amazing. Just purchased a second one for his sister in MS and she loves it too! Best backpack ever!!
Date published: 2023-01-22
Rated 5 out of
5 by
johnposey from
Great bag with lots of compartmentsI have a Marmot Gunnison that I used as a travel bag for 7 years on 20+ mission trips, camps, and other trips. I loved that bag but it was time to retire it and they discontinued the model. I searched high and low for something similar, and nothing quite fit the size and features that I was looking for. I finally came across the Surge and it had exactly what I was looking for! Multiple compartments make it easy to keep everything organized with easy access to things I need to get to quickly. This works great as a travel bag, and the laptop pocket makes it great for an every day work bag as well. I love the look, size, and fit of the bag and I'm thrilled with the purchase.
Date published: 2023-01-18
Rated 5 out of
5 by
Megan from
Use for work[This review was collected as part of a promotion.] Perfect to carry laptop.
Date published: 2023-01-18
Rated 5 out of
5 by
John from
Decent buy[This review was collected as part of a promotion.] Ok product
Date published: 2023-01-15
Rated 5 out of
5 by
sony from
Yes yes[This review was collected as part of a promotion.] Nice bag, slim profile
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Size Guide
The North Face Men's Packs
SIZE
One Size
Small / Medium
Large / X-Large
Torso Size (Adjustable)
N/A"
15 - 20"
17 - 22"
Torso Size (Fixed)
17 - 20"
16 - 19"
18 - 21"
Hipbelt Size
28 - 40"
28 - 34"
35 - 42"
HOW to MEASURE TORSO SIZE 1. Put your chin to your chest and feel for the big bone protruding on your neck at the top of your spine. That's the C7 vertebra.
2. Feel your hip bone, the top part of this is your iliac crest. Find the spot on your back that is level with the top of this crest.
3. Have someone measure the distance between these two points, following the contours of your spine.
HOW to MEASURE HIPBELT SIZE 1. Measure around your body where the hipbelt will rest while you hike. This should be just above your iliac crest.
NOTES The size info above is for The North Face technical and backpacking packs. Day packs and work / school packs are offered in One Size, and feature adjustable straps to fit an array of sizes.
