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Moosejaw Rewards
You earn MJ$10 for every $100 you spend on Moosejaw.com or at our shops (MJ$2.50 for discounted items). That's like getting 10% back in Rewards!
Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
Earning MJ$:
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
Program Abuse:
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
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Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
Earn 10% back on all full-priced purchases on Moosejaw.com or at our shops (2.5% for discounted items).
The program is FREE. Just register and join during the checkout process. So Easy.
After joining the program, you'll receive your MJ$ as soon as your order ships. Then the next time you shop at Moosejaw, you can redeem those MJ$ to get awesome gear for way less.
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"Oversized" - This means the item is large and can only be shipped using 4-6 Day ship speed. Additional shipping charges may apply.
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If you have any questions, please Live Chat or call us at 877-666-7352.
Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
The North Face Surge Backpack is a 31 liter backpack for school or office. Whether you're heading to class in the fall or it's time to head back to the office after a weird year at home, this versatile pack will happily do the hauling. A special section specifically for your laptop provides protection from scratches, bumps and bruises as you bike, bus, drive or walk your way around. The main compartment is spacious for lunch, an extra long sleeve plus documents or books. Up at the front, a fleece-lined tablet sleeve protects thin, small electronics and there is even spots for pens, pencils and that TI-83+ you just can't part with.
Products on Sale are Discontinued Styles or Colors.
The North Face Surge Backpack is a 31 liter backpack for school or office. Whether you're heading to class in the fall or it's time to head back to the office after a weird year at home, this versatile pack will happily do the hauling. A special section specifically for your laptop provides protection from scratches, bumps and bruises as you bike, bus, drive or walk your way around. The main compartment is spacious for lunch, an extra long sleeve plus documents or books. Up at the front, a fleece-lined tablet sleeve protects thin, small electronics and there is even spots for pens, pencils and that TI-83+ you just can't part with.
Products on Sale are Discontinued Styles or Colors.
FEATURES of the The North Face Surge Backpack
The updated FlexVent suspension system has articulated shoulder straps, a rounded back panel and stitch lines for comfort, and soft-touch chemise fabric, all certified by the American Chiropractic Association
Made with durable recycled nylon ripstop
Stand-up design
Dedicated, highly protective laptop compartment
Large main compartment for books and binders
Front compartment has internal organization with secure-zip pockets and a padded tablet sleeve
External, fleece-lined pocket for sunglasses, phone or keys
Two durable, external water bottle pockets can easily double as multi-use pockets with quick-draw smartphone access on one side
Two external J-zip pockets, one lined with fleece
Bottom compression
Webbing daisy chain offers lash points
360-degree reflectivity
Comfortable, padded top handle
Sternum strap with whistle buckle
Removable waist belt
The updated Flex
Fabric Details
Note that fabric construction will vary based on the pack color
Durable Water Repellent
DWR (Durable Water Repellent) is a coating that is applied to fabrics which makes them water-resistant, or hydrophobic. A DWR finish doesn't interfere with breathability, which makes it perfect for adverse conditions in the backcountry.
Product Reviews
Rated 5 out of
5 by
Paula from
I would buy this product again[This review was collected as part of a promotion.] I love this backpack. It is greatly designed and have many different pockets!
Date published: 2022-06-28
Rated 5 out of
5 by
Jimmy from
The best backpack I've ever owned![This review was collected as part of a promotion.] Fantastic bag for regular use. Plenty of pockets for sun glasses, hard drives, etc. Laptop compartment with tablet sleeve is my favourite. Also, water bottle pockets are large enough to hold any 32 oz. water bottle.
Date published: 2022-06-26
Rated 1 out of
5 by
RW from
False advertising![This review was collected as part of a promotion.] Product description states bag stands on its own, but the bag easily falls over. There is also no cell phone pocket. I would not have bought this bag if I was aware that these features were lacking. I am not happy!
Date published: 2022-06-24
Rated 5 out of
5 by
akashdeep from
Perfect[This review was collected as part of a promotion.] Perfect amount of space and easy to carry around anywhere
Date published: 2022-06-22
Rated 5 out of
5 by
Megan from
Great Backpack[This review was collected as part of a promotion.] Great size - use it for work and short business trips.
Date published: 2022-06-16
Rated 3 out of
5 by
Joshua from
An okay bag, but with many frustrating compromises.[This review was collected as part of a promotion.] I've been using this backpack for about 3 months now, with very mixed feelings. Most of the bag seems reasonably well built, with decent organization, and I like the color (blue in my case). It even sort of stands on its own... some of the time. Unfortunately, the Surge also has some significant issues, which may lead me to stop using it. 1) They went with significantly undersized zippers compared to my old North Face Recon, which makes it much more difficult to open and close the bag, especially when full. The thinner zippers flex and bend more, which means that they have a tendency to twist and bunch as you slide them open and closed. 2) The front zippers aren't double zippers, so you can't chose to keep the close point in a place that could be managed one handed, so you almost always end up needing two hands to close the front and top pouches. You need to push the zipper all the way into the back corner. 3) They removed the small front/top pocket. They could have kept it, even if they wanted the fleece pocket, but they didn't. This makes it more difficult manage small items without a separate pouch inside, which is a pain, and makes it harder to grab chapstick or earbuds, for example, on an airplane. 4) The bags form looks good when filled out perfectly, but under real use, it has a crumpled look and isn't very elegant. This happens because they made everything very tight to eliminate the need for compression straps. 5) The small internal pockets are lined up with each other in a way so that the bulk sits at the same level instead of being staggered, and so reduces what you can use them for. It also makes it harder to get things in and out. 6) While the laptop and front compartments are nice, this means that in this narrower bag, you don't even have room to stuff in a lunch or something in the main compartment. They should have made this compartment bigger and provided the side compression straps in order to keep the bag tight to the back.
Date published: 2022-06-01
Rated 5 out of
5 by
Lucas from
Best backpack ever![This review was collected as part of a promotion.] Best backpack I've ever owned. The compartments are perfect, easy to access and organize everything. Super comfortable to wear all day. I just used it for a week long trip in Central America.
Date published: 2022-05-22
Rated 5 out of
5 by
Maxim from
I would get it again[This review was collected as part of a promotion.] Great backpack. I have been using a Northface backpacks for a long time. Love the brand in general. I had transit II, surge in past. This one is comfortable and durable.
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Size Guide
The North Face Men's Packs
SIZE
One Size
Small / Medium
Large / X-Large
Torso Size (Adjustable)
N/A"
15 - 20"
17 - 22"
Torso Size (Fixed)
17 - 20"
16 - 19"
18 - 21"
Hipbelt Size
28 - 40"
28 - 34"
35 - 42"
HOW to MEASURE TORSO SIZE 1. Put your chin to your chest and feel for the big bone protruding on your neck at the top of your spine. That's the C7 vertebra.
2. Feel your hip bone, the top part of this is your iliac crest. Find the spot on your back that is level with the top of this crest.
3. Have someone measure the distance between these two points, following the contours of your spine.
HOW to MEASURE HIPBELT SIZE 1. Measure around your body where the hipbelt will rest while you hike. This should be just above your iliac crest.
NOTES The size info above is for The North Face technical and backpacking packs. Day packs and work / school packs are offered in One Size, and feature adjustable straps to fit an array of sizes.
