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Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
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Our Rewards Program is completely FREE and easy to use.
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We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
Super-durable architecture resists the harshest conditions
Large front vestibule houses all your gear
Rear escape-hatch back door for ventilation and quick access to the outside
Two huge top vents increase breathability
DAC Featherlite NSL poles
Back of the tent features a lightweight, waterproof, breathable, three-layer laminate that transitions into a highly breathable double-wall construction in the front
Fly: 30D nylon ripstop, 1500 mm PU coating
Canopy: 15D nylon face, 30D backer, waterproof and breathable laminate
Mesh: 15D nylon
Floor: 40D nylon, 3000 mm PU coating
Tent Floor Fabric:
40D Coated Nylon
Tent Canopy Fabric:
Tent Rainfly Fabric:
30D PU coated nylon
Vestibule, Waterproof, Venting, Double Wall, Fast Pitch
Minimum Trail Weight:
38.4 Square Feet
27.5 Square Feet
Tent Pole Material:
We only ship this brand to US Addresses.
Mountaineering and Alpine, Camping, Expedition
Number of Doors:
Rated 5 out of
Just a respectful response to the previous critical reviewsI noticed a few critical reviews here and just wanted to submit a quick response as I feel there might have been a defect in the tents reviewed or there was some other error. This tent was the development of several guides and athletes contributing in the design process to create an expedition tent worthy of alpine climbing conditions. We wanted to try to eliminate about half the weight of our classic geodesic VE 25. With open style vestibules that many tents have, it definitely necessary to build snow up around the outer fly walls in windy conditions or weight down the snow flaps on the fly if it has them. In it's current configuration, the Guide 3 is used by many during the summer on Rainier at high camp on Ingraham flats and high camp on the Kautz as well. I regret other reviewers has a negative experience with the tent as I think it's one of our better new product introductions in shelter. It is possible, there was a defective tent our two in the system, though we do our best to try to eliminate them.
Date published: 2020-01-05
Rated 2 out of
Kinda not good at all.I really wanted to love this tent. It is roomy and easy to pitch. However, the fly is useless. The gap between ground and fly is so large that everything blows in. The tent leaks horribly through the floor requiring one to carry a footprint which defeats any weight savings. Worst of all the tent roof is flat which allows for snow accumulation and the tent sagging under snow load.
Date published: 2019-10-08
Rated 1 out of
O Cino from
Car camping onlyThere is no way TNF listened to Pete, if he did have an actual hand in design. The fly is ineffective in wind/blowing snow unless you are pointed directly into the path, otherwise the flapping and spindrift is ridiculous and builds up inside the fly...where your gear is. The poles are average, and bent on the first outing, but did not snap as it was about 20f. Did not try to straighten the poles as they would surely break as the stress points are visible. It's easy enough to pitch, but a poor excuse for a Hym-Ho that used to be TNF's gold standard for a 3 person mountaineering tent, along with the VE. TNF has HACE.