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Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
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Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
The Sea to Summit Aeros Ultralight Traveller Pillow is an incredibly light neck pillow, designed to make sure you get a good rest while traveling. The 20D laminated polyester fabric is brushed to raise and soften the surface fibers and create a comfortable and durable surface. Enlarged ends reduce the need to bend your neck for support and the narrowed center fits snugly between your neck and headrest. A multi-functional valve integrates the super fast inflate port with a one-way-valve to eliminate air loss during inflation, a fine tune button to adjust firmness, and a rapid air dump deflate port. Incredibly lightweight, this pillow weighs in at only 2.4 oz and comes with its own stuff sack, making this pillow supper packable for any traveller.
FEATURES of the Sea to Summit Aeros Ultralight Traveller Pillow
Narrows at the center to fit snugly between your neck and headrest
Enlarged ends reduce the need to bend your neck for support
Inflate pillow in a couple of breaths with the multi-functional valve
Weight with case: 2.4 oz
15.3 x 11.4 x 4.3 in.
2 x 2.75 in.
We only ship this brand to US Addresses.
Rated 5 out of
Melissa C. from
The perfect travel pillow. The[This review was collected as part of a promotion.] The perfect travel pillow. The weight, packable size and flexible inflation make it a no-brainer
Date published: 2023-02-16
Rated 4 out of
Leslie A. from
LOVE this pillow, but it didn't last longThis might just be the perfect travel pillow. It packs up SO SMALL, it is much more girthy than my usual compact pillow, the large opening for inflate/deflate is fantastic, and the neck snap is a game-changer. I even like the teal color. However, the pillow has not lasted very long. It has gone on less than 10 trips and now won't hold air. :( I am always careful not to overinflate it to accommodate for changes in cabin pressure and you'd think for the cost of it, it would last longer.
Date published: 2022-06-01
Rated 5 out of
Lynn W. from
Easy to inflate and deflate[This review was collected as part of a promotion.] Easy to inflate and deflate fit comfortable around neck.
Date published: 2022-05-08
Rated 5 out of
Anthony B. from
Great Travel companion[This review was collected as part of a promotion.] Taken on a few long haul plane and bus rides and is a major upgrade to my old bulky foam one. Super light and compact but supportive once inflated. If you are lucky enough to get a row to yourself can also work on its side as a horizontal pillow.
Date published: 2022-03-29
Rated 5 out of
Daniel S. from
Great solution to those bulkyGreat solution to those bulky neck pillows. Comfortable and so compact when stowed
Date published: 2021-10-03
Rated 2 out of
Way too small in the back of neckAs much as I like S2S, this pillow is a big disappointment. Pretty much unusable, it’s so small and narrow around the back of my neck, it provides no support when I rest my head back. The material is nice, and it seems well-made, but was a waste of money for me since it doesn’t fit.
Date published: 2020-10-27
Rated 5 out of
Ryan A. from
Neck Support At It’s Finest!I purchased this for my flight to the UK that was abruptly ended ten days before takeoff due to Covid! I was so excited for this new travel companion but our time together would have to wait. Fast forward to end of August...road trip to hike and camp in ID and MT! On the 12 day journey this neck support was amazing in the passenger seat when I needed to fall into the land of Zzz’s. Purchase with confidence!
Date published: 2020-09-27
Rated 5 out of
Just A. from
Full size, packs small, weight nothingI've been looking for pillow that is full size when I am in transit but doesn't take any space in my bag in between. This one also weights nothing. 20D fabric seems to be light and strong enough. Seatosummit valve is pretty cool, easy to inflate, easy to adjust and easy to deflate... what else do you need? It's on expensive end but you will be happy having it on 9 hours flight. Cool colours available :D