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Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
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Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
The Osprey Women's Xena 70 Pack is a heavy duty pack for large loads on 5-7 day backpacking trips into the mountain trails. Turning you into a beastly warrior princess, the BioForm4™ harness and BioForm4CM™ support and cushion the weighty load upon your back. It seems Osprey has provided a compartment for every item, from sleeping bag to the tiny items jammed into the top pocket to hipbelt pockets for your knife and bits of candy. Jam your smellies into the vertical zippered pockets while your rain shell is stashed in the front mesh pocket. Compress everything down for stability and trek on.
FEATURES of the Osprey Women's Xena 70 Pack
Dual Compartment Top Pocket
Dual Ice Axe Loops
Red Compression Strap
Side Compression Straps
Side Zip Access
Sleeping Bag Compartment
Sleeping Pad Straps
Stretch Mesh Front Pocket
Stretch Mesh Side Pockets
Vertical Zippered Pockets
Zippered Hipbelt Pocket
Rated 5 out of
Great qualityAs always, I love my Osprey pack. Seriously, they make the best gear. My small pack has been all over the world and through many tough trips. It still looks new. This pack is no different. If you want durable gear, Osprey is the way to go.
Date published: 2018-02-22
Rated 5 out of
TRUE ALPINE PACKIf you ice climb get this pack, this is my third pack...and the only one that conforms to my body. High quality with all the bells and whistles, and it doesn't hurt that it looks sweet! Buy this pack and you won't be disappointed. Thanks Moosejaw.
Date published: 2015-02-17
Rated 5 out of
Great pack!Thanks to the amazing staff at the Birmingham, MI Moosejaw store, I was able to try on both this pack and the Osprey Women's Arial 65. I chose the Xena simply because the only difference between the two is that the shoulder straps are just slightly wider than those on the Arial, and I was afraid that the thinner straps would uncomfortably dig into my shoulders. While I've only taken this pack out on two local "practice" hikes with my very-experienced-backpacker boyfriend, I LOVE it so far. We did about eight miles each hike so far, and it was never pinchy or uncomfortable. In fact, the only pain I felt after those hikes was in my legs, which aren't used to carrying the extra weight (about 32 lbs fully packed). It has plenty of pockets for all the crap I feel like I need to carry, but will compress down once I figure out what I need to take out. We're doing a long weekend on North Manitou Island next week, and I think my first official backpacking trip will be the first of many!