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Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
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Earning MJ$:
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
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Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
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The Osprey Women's Tempest 24 Backpack is a versatile pack for short day adventures. Whether your day hike takes you all the way to the summit or your bike just pedals you around town, through a trail and back home, this lightweight wonder hangs onto the important stuff. From extra layers to essentials, the 24L volume offers just enough space for it all. Hydration compatible to keep you moving with purpose.
The Osprey Women's Tempest 24 Backpack is a versatile pack for short day adventures. Whether your day hike takes you all the way to the summit or your bike just pedals you around town, through a trail and back home, this lightweight wonder hangs onto the important stuff. From extra layers to essentials, the 24L volume offers just enough space for it all. Hydration compatible to keep you moving with purpose.
FEATURES of the Osprey Women's Tempest 24 Backpack
Injection-molded AirScape framesheet with die-cut foam provides a close-to-body stable fit while offering flexibility and ventilated airflow channels for active use
Mesh-covered foam lumbar for lightweight and comfortable contact surfaces
Integrated BioStretch seams offer maximum flexibility without sacrificing stability for dynamic body movement
Spacer mesh over die-cut foam provides breathable, comfortable contact surface
Harness system easily adjusts to fit various torso lengths
Adjustable sternum strap with safety whistle buckle
Seamless lumbar-to-hipbelt body wrap and BioStretch seams offer maximum flexibility without sacrificing stability for dynamic body movement
Spacer mesh over die-cut foam provides breathable, comfortable contact surface Cross body ErgoPull hipbelt system to pull lumbar into body
Wide-mouth, bucket-style main compartment opening with internal zippered mesh pocket and key clip
Water-resistant, Sternum Strap, Hip Belt, Compression Straps, bluesign Approved, Hip Belt Pockets
Sustainability:
bluesign Approved
Weight:
31.7 oz
Dimensions:
20 x 10 x 9 in.
Pack Fabric:
100D x 210D wave check high-tenacity nylon, PFC-free DWR
Pack Pockets (+ main compartment):
8
Eco Friendly:
Yes
Disclaimer:
We only ship this brand to US Addresses.
Gender:
Womens
Best Use:
Hiking
Pack Capacity:
24 Liters / 1465 Cubic inches
Trip Length:
Day
Frame Type:
Internal
Pack Access:
Top
Product Reviews
Rated 5 out of
5 by
Tammy from
Great featuresI bought this backpack to use as my regular hiking daypack. I really like the size of this product; roomy, but not too big. It fits all of my essential items and is comfortable on my back. Highly recommend.
Date published: 2022-04-18
Rated 4 out of
5 by
Capybara from
great backpackI bought this last Monday and use it every day. Works great! I like the design of the rope to hold trekking pole. However, I hope the side pockets to hold water bottles can be deeper/longer so my water bottle won't fall off when I pick up the backpack.
Date published: 2022-04-14
Rated 5 out of
5 by
Matt from
Great day pack, great for skiing/snowboarding.This bag has a lot of handy pockets, and the scattering of gear loops are helpful for rock climbing, hiking, hitting the slopes, and doing just about anything else. It's taken some tragically rough falls (or, at least I have) and the bag looks pretty much like new.
This bag's actually turned into my preferred everyday bag, and the only change (which I'm not working on) is adding a couple of extra gear loops to allow to, say, strap a dedicated rope bag to it.
Date published: 2022-02-28
Rated 5 out of
5 by
Coloradojane from
Great fit!I've been using this pack the past few weeks and I love it! At 5'3" its hard to find a pack that fits my torso. Not only does it fit, but its able to fit all my winter and dog gear. Great pack.
Date published: 2022-02-16
Rated 5 out of
5 by
Maria95 from
So many pocketsI purchased this for a multi city trip consisting of both hiking and city life. This backpack was great for the trip. I got rained on several times but the bag dried so fast. It was large enough to hold all of my things for the whole day.
Date published: 2021-10-29
Rated 5 out of
5 by
THaus from
Hardly knew I was wearing during hikes!Purchased Osprey Talon 30 & Tempest 24 before trip to Glacier NP. Both performed beautifully during the week of hikes! The fit for both the Talon for my husband (5’8” & athletic build) and the Tempest for me (long-bodied 138lbs, 5’6”) was spot on w/ spine & shape of packs gently contoured for comfort. We packed day hike loads & sometimes lost items in the bottom yet were only JIC items. Loved the 2L Osprey water bladders added. Tempest 24 is probably NOT adequate for an overnight. Only complaint: need to add your own mobile phone/camera quick access to front pack strap if hiking pants don’t have suitable leg pockets (hip pockets in the way for climbing & my max phone did not fit elsewhere unless inaccessible. Super quick shipping from Moosejaw!!
Date published: 2021-10-21
Rated 4 out of
5 by
Paykee from
Good quality hiking backpackGot Tempest 24 to match kid’s Jr Tempest for hiking. Like the quality for the Osprey backpack. But function wise, still not perfect. 1, the pocket on the shoulder straps - It is supposedly designed to fit a cell phone, but in reality no modern cell will fit this tiny pocket. We have Jr Tempest, Tempest 24 and Talon 30 pro, all three have the same issue. 2, Outside water bladder compartment is too small. It was such a pain to squeeze in a screw cap water bladder. I think this design is specific for fold top water bladder. My kids have fold top type bladders and they work for the Jr Tempest. 3, Lack of helmet Latch. Tempest 24 and above model do not offer this function. I really wish they did!
Date published: 2021-09-26
Rated 5 out of
5 by
Karin85 from
Great accessibility while hikingSo glad I splurged on this pack! Practical pockets and big stuff center. Durable material and comfortable fit. I just wish the side pockets sat more forward on my hips
Are the hip belt pockets on the Tempest 24 the same size at those on the Tempest 20? I have a Tempest 20, but the hip pockets do not fit my phone (Iphone XR).
Asked by: Lynn
Hey there Lynn, thanks for the question! Sadly the hip belt pockets are the same size from the Tempest 20 to this 24, so sorry about that but I hope this helps!
Answered by: Marty Moose
Date published: 2021-12-30
I'm seeing some places say this pack has a rain cover and other places say the pack is waterproof (material). I'm not seeing any photos with a rain fly. What's the deal? Is this the same bag as the Tempest 20, just larger capacity? Thanks!
Asked by: Babs
The other reviewer is incorrect, this does not have a rain cover!
Answered by: KatF
Date published: 2022-09-18
Does the hip belt tuck away somewhere if I'm using this for airline travel?
Asked by: NicoleWhoHikes
Hey there, thanks for your question.
The hipbelt on the Osprey Women's Tempest 24 Backpack is pliable enough that you can clip it backwards around the bottom of the pack, to be kept off your hips, however it doesn't have any dedicated solutions for loose straps. So if its going to be checked I would recommend putting it inside another bag.
I hope this helps!
Answered by: Gator
Date published: 2022-10-14
Does this pack have an internal sleeve for a bladder and does it have a spot for the hose to attach to the strap like your typical hiking pack?
Asked by: Heyhey90
Hey there thanks for the great questions!
So the Osprey Women's Tempest 24 Backpack says in has an "external bladder pocket" but that is slightly misleading. The pocket for the bladder is between the back pannel and the main body of the pack. The call it external because it is still accessed from the outside. In addition to that the shoulder straps do have some integrated hose routing to keep the bite valve in front of you.
I hope this info helps!
Please note that the info provided above refers to the torso size the pack will fit, and NOT any dimensions of the pack. Below are steps for how to get your torso length. You should have someone help take this measurement for you so it is accurate.
HOW to MEASURE TORSO LENGTH: 1. Start at the iliac crest, which is the top of the hipbones on the side of your body. These act like a shelf for supporting a pack hipbelt. 2. Touch your chin to your chest to find the C7 vertebrae, the knobby bone at the base of your neck. 3. Make sure you keep your back as straight as possible while measuring. 4. Measure the full length from the C7 vertebrae to the iliac crest. This torso measurement determines what size Osprey pack you should carry. Refer to the size chart above to find your ideal size. 5. If you are in between sizes, it is ideal to try them both on before ordering.
Warranty Info
ALL MIGHTY GUARANTEE - Osprey's Lifetime Warranty
When Osprey celebrated their 35th anniversary in 2009 they launched The Osprey All Mighty Guarantee. What that means to you is ANY Osprey product purchased at ANY time is covered. Any product, any reason, any era - the all encompassing Osprey lifetime warranty ensures their dedication to superior design, craftsmanship and quality of their products is backed up by their actions to replace or repair a pack so it lasts a lifetime. Or two.
Here are some details.... Osprey will repair for any reason, free of charge, any damage or defect in their products, whether it was purchased back in 1974, or ordered right now from this site. If they are unable to perform a functional repair on your pack, they will happily replace it. Osprey proudly stands behind the All Mighty Guarantee, so much so that it bears the signature of company founder and head designer, Mike Pfotenhauer.
Some Osprey All Mighty Guarantee FAQs:
What do I do if my Osprey pack needs to be repaired?
If you live in the United States and need a repair done on your Osprey pack, you will first need to obtain a Return Authorization number. You can do this by reaching their Returns Department at 866-314-3130, or using the information that is provided with a new Osprey pack.
What do I do if I just need a replacement pack part like a buckle?
Give Osprey a call at 866-314-3130 and they will take care of you.
How long will it take?
You can tell Osprey you need the pack returned by a certain date when you request a Return Authorization number, and they will do their absolute best to meet that deadline.
What if my pack is super dirty and stinks?
Clean it before you send it to Osprey to get repaired. The real reason is that there is a law that says if your gear is too dirty or odiferous (smelly), Osprey is not allowed to repair it and will just return it to you.
Do I have to pay for shipping?
A little bit. You are responsible for the cost of shipping the pack to Osprey, and they will pay shipping to return the pack via UPS or FedEx. Osprey cannot be held responsible if packages get lost in transit, so make sure you get a tracking number when you ship your pack out. Also, if you use expedited shipping be sure to let Osprey know (866-314-3130). They, in turn, will give your pack priority processing and return it using a similar expedited shipping method.
Do I have to register my pack to take advantage of this incredible guarantee, and/or need to be the original owner of my Osprey pack?
No! Osprey's All Mighty Guarantee is truly ALL MIGHTY. If you own an Osprey pack that needs to be repaired they will repair or replace it.
JUST A HEADS UP: If your Osprey product is not repairable and is replaced, the original product will not be returned to you. They will try really really hard to repair your pack, but if they are unable to make a functional repair, they will replace it. For products that are no longer in production you will be contacted by Osprey to discuss replacement options.
All good answers. So what is NOT covered?
• Osprey program packs or any Osprey pack used by outdoor programs are ONLY covered under Osprey's Program Pack Warranty, NOT AMG.
• Size and/or fit issues. Make sure you buy a pack that fits. Check out the size guide on Osprey product pages for more info.
• Personal preferences like colors you don't like, style of the pack, or not enough/too much room in your pack. Check the product description, features, specifications, and size guide to make sure you are ordering the right pack for you.
• Third party Repairs or replacements. Send your Osprey pack to Osprey and Osprey only to get fixed. Easy as that. And don't try fixing things yourself.
• Cosmetic wear and tear including any reasonable aging of your pack that affects only the appearance and not the function of your pack. Be proud of those scars!
• B.A.M.G. (Before All Mighty Guarantee) Repair Work. The All Mighty Guarantee applies only to repairs requested on or after January 1, 2009.
• A Osprey Hydraulics reservoir is covered by a limited 1-year warranty, which is the reasonable lifespan of a reservoir. Pouring and storing of warm/hot or boiling water in your reservoir WILL VOID your warranty, so don't do that. Reservoirs are NOT designed to contain or handle liquids at temperature.