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Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
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Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
The Osprey Women's Sirrus 36 Pack is a small pack for day hikes or overnights. Seriously, just pack the essentials and get yourself onto the trail. Some food, a shelter and a sleeping bag. The clothes on your back will do, but maybe pack a rain shell just in case. It'll all rest easy on your back, with AirSpeed™ suspension that doesn't skimp on ventilation. When the rain starts to fall, the integrated raincover is at the ready.
FEATURES of the Osprey Women's Sirrus 36 Pack
Dual side compression straps
Stow-on-the-Go trekking pole attachment
Dual side stretch mesh pockets
Front panel storage pocket
Ice tool loop with bungee tie-off
Zippered hipbelt pockets
Internal hydration reservoir sleeve
Top loader access to main compartment
Under top-lid zippered mesh pocket
Fixed top-lid with zippered stash pocket
Side panel zip access to main compartment
Front panel vertical center zippered pocket
Zippered sleeping bag compartment with bellowed divider
Removable sleeping pad straps
LightWire alloy frame creates low profile air space, optimizing pack balance and ventilation
3D-tensioned breathable mesh backpanel ensures supportive fit
Mesh-covered ventilated die-cut foam
Adjustable sternum strap with safety whistle
Multiple torso size options with torso adjustability
Zippered stretch mesh hipbelt pockets
ErgoPull hipbelt closure with hipbelts directly connect to backpanel mesh
Seamless lumbar to hipbelt body wrap
Sternum Strap, Hip Belt, Load-Lifter Straps, Compression Straps, Hip Belt Pockets
26 x 12 x 12 in.
Pack Capacity (Extra Small / Small):
34 Liters / 2075 Cubic inches
Pack Capacity (Small / Medium):
36 Liters / 2197 Cubic inches
15 - 30 lb
Weight (Extra Small / Small):
Weight (Small / Medium):
Osprey Peripheral Frame
We only ship this brand to US Addresses.
36 Liters / 2197 Cubic inches
50 - 100 oz
Osprey Peripheral Frame
Peripheral frame was a departure from the norm many years ago and it’s still the foundation of our gear hauling packs. A wire frame runs along the outside of the backpanel directly connecting the upper load lifters and the central core of the pack to the hipbelt to transition and spread the load. Allowing natural torsional movement, effective adjustable torsos, and different load range and backpanel builds makes this suspension design truly innovative.
Rated 5 out of
Just what I neededBought for a backpacking hiking trip. Was able to fit everything I needed. Love the color! Pockets are super handy. Liked the air flow in the back so your not hot and sweaty.
Date published: 2022-09-19
Rated 4 out of
Great pack!!I’m so glad I purchased this hiking backpack! It has a lot of compartments, and best of all it has it has a feature to carry my trekking poles. The only down side is the side waist pockets are not long enough to fit my iPhone.
Date published: 2022-07-21
Rated 5 out of
always reliableGot the bag for Camino de Santiago. Very durable, light and nice fit the whole trip. The pocket on the front is a bit small for hand cream or sunblock, other than that no issues.
Date published: 2021-09-07
Rated 5 out of
Peaked it!I bought this very comfortable pack right before peaking Pike’s Peak. I felt like Goldilocks - the pack is not too small and not too big, carries plenty but not too heavy. It is just right for a short back country adventure (this time a two nighter).
Date published: 2021-08-27
Rated 5 out of
Lisa E from
Osprey is consistently well made!I wanted to size up my day pack—and I’m SO glad I did! This excellent pack was on sale and I couldn’t be more pleased! Top loading with loads of pockets and access along with the comfort and great design Osprey is know for!
Date published: 2020-10-30
Rated 4 out of
Best choice for my Machu Picchu trip!I purchased the Osprey Sirrus 36 Back pack after extensive research. I have a 4 day hike planned for Machu Picchu and needed a back pack to comfortably carry my "stuff". I am a 5-2 female and this pack is perfect because it is specifically designed for women. The Design is perfect for my trip! the main compartment has a hydration reservoir sleeve and easy access zippering on the side in addition to the Main access at the top. There is another zippered mesh compartment underneath the top with great storage for easy access. There is another storage pocket with easy access on front as well. The zippered sleeping back compartment is great, but I was unable to fit my down sleeping bag. I may use this for easy access to rain gear. The zippered hip belt pocket are great for access to small items, actually a good size for my camera. The straps are padded, great design and fabric for ventilation. I love the feel of the breathable back panel that allows airflow and prevents pack from being "stuck to your back". My trip is not until September, but I have added weights and am training on various cardio equipment, elliptical and treadmill on inclines. Lots of pluses, mesh side pockets, rain cover etc.
Date published: 2019-05-13
Rated 5 out of
Jeff Q from
Very nice, better than expectedI purchased this pack for my daughter because I am familiar with the high quality of Osprey gear. The adjustability and integrated rain cover are great features.
Date published: 2018-12-26
Rated 5 out of
First Osprey pack and totally love itThis is the first backpack I've bought from Osprey and I am so pleased with my purchase. It is highly adjustable and able to pack quite a load. I am 174cm tall and got fitted for the XS size as I have quite a small torso. The pack fits like a dream and doesn't bother me at all. I recently took it on a hike down the Grand Canyon (5 hours hike, nothing too serious) and it carried my 3l water bladder, extra jacket and snacks perfectly. I can't wait to take it on an overnight trip, loaded with sleeping equipment and possibly a lightweight tent. I can't recommend this pack enough.
When Osprey celebrated their 35th anniversary in 2009 they launched The Osprey All Mighty Guarantee. What that means to you is ANY Osprey product purchased at ANY time is covered. Any product, any reason, any era - the all encompassing Osprey lifetime warranty ensures their dedication to superior design, craftsmanship and quality of their products is backed up by their actions to replace or repair a pack so it lasts a lifetime. Or two.
Here are some details.... Osprey will repair for any reason, free of charge, any damage or defect in their products, whether it was purchased back in 1974, or ordered right now from this site. If they are unable to perform a functional repair on your pack, they will happily replace it. Osprey proudly stands behind the All Mighty Guarantee, so much so that it bears the signature of company founder and head designer, Mike Pfotenhauer.
Some Osprey All Mighty Guarantee FAQs:
What do I do if my Osprey pack needs to be repaired?
If you live in the United States and need a repair done on your Osprey pack, you will first need to obtain a Return Authorization number. You can do this by reaching their Returns Department at 866-314-3130, or using the information that is provided with a new Osprey pack.
What do I do if I just need a replacement pack part like a buckle?
Give Osprey a call at 866-314-3130 and they will take care of you.
How long will it take?
You can tell Osprey you need the pack returned by a certain date when you request a Return Authorization number, and they will do their absolute best to meet that deadline.
What if my pack is super dirty and stinks?
Clean it before you send it to Osprey to get repaired. The real reason is that there is a law that says if your gear is too dirty or odiferous (smelly), Osprey is not allowed to repair it and will just return it to you.
Do I have to pay for shipping?
A little bit. You are responsible for the cost of shipping the pack to Osprey, and they will pay shipping to return the pack via UPS or FedEx. Osprey cannot be held responsible if packages get lost in transit, so make sure you get a tracking number when you ship your pack out. Also, if you use expedited shipping be sure to let Osprey know (866-314-3130). They, in turn, will give your pack priority processing and return it using a similar expedited shipping method.
Do I have to register my pack to take advantage of this incredible guarantee, and/or need to be the original owner of my Osprey pack?
No! Osprey's All Mighty Guarantee is truly ALL MIGHTY. If you own an Osprey pack that needs to be repaired they will repair or replace it.
JUST A HEADS UP: If your Osprey product is not repairable and is replaced, the original product will not be returned to you. They will try really really hard to repair your pack, but if they are unable to make a functional repair, they will replace it. For products that are no longer in production you will be contacted by Osprey to discuss replacement options.
All good answers. So what is NOT covered?
• Osprey program packs or any Osprey pack used by outdoor programs are ONLY covered under Osprey's Program Pack Warranty, NOT AMG.
• Size and/or fit issues. Make sure you buy a pack that fits. Check out the size guide on Osprey product pages for more info.
• Personal preferences like colors you don't like, style of the pack, or not enough/too much room in your pack. Check the product description, features, specifications, and size guide to make sure you are ordering the right pack for you.
• Third party Repairs or replacements. Send your Osprey pack to Osprey and Osprey only to get fixed. Easy as that. And don't try fixing things yourself.
• Cosmetic wear and tear including any reasonable aging of your pack that affects only the appearance and not the function of your pack. Be proud of those scars!
• B.A.M.G. (Before All Mighty Guarantee) Repair Work. The All Mighty Guarantee applies only to repairs requested on or after January 1, 2009.
• A Osprey Hydraulics reservoir is covered by a limited 1-year warranty, which is the reasonable lifespan of a reservoir. Pouring and storing of warm/hot or boiling water in your reservoir WILL VOID your warranty, so don't do that. Reservoirs are NOT designed to contain or handle liquids at temperature.