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Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
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Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
The Osprey Women's Kyte 36 Backpack is a technical pack for day hikes and quick overnighters. Load it up and the LightWire frame with spacer mesh harness and hipbelt makes it comfortable to carry all day long. The top loading pack has a top lid that stores small items and the sleeping bag compartment separates. Tuck a snack or small digital camera into the hipbelt pockets and go about your merry way.
FEATURES of the Osprey Women's Kyte 36 Backpack
AirScape backpanel with adjustable harness
Fixed top lid with external zippered pocket and under lid zippered mesh pocket
Dual tuckaway ice tool attachments
External reservoir sleeve
Dual upper reverse StraightJacket side compression straps
Dual lower side compression straps
Zippered sleeping bag compartment with floating divider
Removable sleeping pad straps
Stow-on-the-Go trekking pole attachment
Front panel hybrid shove-it pocket
Dual stretch mesh side pockets
Zippered hipbelt pockets
Dual front panel daisy chains
Integrated removable raincover
3.5 mm LightWire peripheral frame effectively transfers the load from harness to hipbelt
Atilon framesheet spreads load across the entire backpanel to the peripheral frame
Mesh-covered ridged foam allows maximum ventilation while keeping the load close to the body
Soft edgeless padded mesh offers a soft breathable contact surface and large load support
Adjustable sternum strap with rescue whistle
Main: 210D x 630D Nylon Dobby
Accent: 420HD Nylon Oxford
Bottom: 500D Nylon Packcloth
Volume: 2075 IN3 / 34 L
Dimensions: 25.6H X 13.0W X 11.8D IN.
Weight: 3.05 LBS
Volume: 2197 IN3 / 36 L
Dimensions: 27.6H X 13.0W X 11.8D IN
Weight: 3.23 LBS
Detachable Lid, Raincover Included, Ventilated Back Panel, Water Bottle Pockets, Sternum Strap, Harness Compatible, Load-Lifter Straps, Compression Straps, Ice Axe / Trekking Pole Loops, Hip Belt Pockets
Dimensions (Extra Small / Small):
25.6 x 13.0 x 11.8 in.
Dimensions (Small / Medium):
27.6 x 13 x 11.8 in.
Pack Capacity (Extra Small / Small):
34 Liters / 2075 Cubic inches
Pack Capacity (Small / Medium):
36 Liters / 2197 Cubic inches
210D x 630D Nylon Dobby
Weight (Extra Small / Small):
Weight (Small / Medium):
We only ship this brand to US Addresses.
36 Liters / 2197 Cubic inches
50 - 100 oz
Rated 5 out of
Awesome Hiking Pack!I bought this pack about a month ago and love it. It provides the stability and comfort i need for long day hikes. I also love the fact it is a great backpacking pack once I reach that level in my adventures. Super comfortable and lots of loops and compartments for gear!
Date published: 2023-02-20
Rated 5 out of
New river nick from
Great bagGreat bag with many convenient compartments, great for hiking and long approaches for climbing. I bought this as a gift for my sister and she loves it
Date published: 2022-12-08
Rated 5 out of
Great 2 day packThis is my second Osprey pack. Bought this about a month ago for hiking Mt. Kilimanjaro. Have used it every weekend training. More than ample room with great storage pockets. Rain cover works very well
Date published: 2022-08-05
Rated 5 out of
A gift for my ladyGearing up for a hike in the Ouachita mountains. I bought this for my gf and luckily it fits her perfectly. 5,4 90lb. I wouldn’t expect this pack to carry the entire camp but it certainly works if you’re sharing the load - I’m carrying the Atmos 50. However, it would work for a minimalist backpacker doing 1-2 days. Osprey quality and features. Solid price. It’s all about the fit!
Date published: 2020-02-17
Rated 5 out of
Excellent bag!I hiked Tour de Mont Blanc with this pack. Needed many layers of clothing for weather variability and 3 L of water for most day. Plenty of room. I wear a DSLR camera on my chest and had no problem with the pack straps interfering with my camera harness. I could have sized down to a 28/30 L range of pack but this pack compressed well when it wasn't full. Narrow pack enabling good balance when hiking. Pack was very stable to wear.
Date published: 2019-11-11
Rated 4 out of
Great size backpackI bought this pack for a 16 day hike. I love how it fits my 5'3" frame but there is one spot that is uncomfortable, the stow on the go pote attachment rubs right under my left arm and I'm afraid I will have to cut it off. Also the hip belt could be one inch longer on each side. I only weigh 130 lbs. and the hip belt barely covers my hip bone.
When Osprey celebrated their 35th anniversary in 2009 they launched The Osprey All Mighty Guarantee. What that means to you is ANY Osprey product purchased at ANY time is covered. Any product, any reason, any era - the all encompassing Osprey lifetime warranty ensures their dedication to superior design, craftsmanship and quality of their products is backed up by their actions to replace or repair a pack so it lasts a lifetime. Or two.
Here are some details.... Osprey will repair for any reason, free of charge, any damage or defect in their products, whether it was purchased back in 1974, or ordered right now from this site. If they are unable to perform a functional repair on your pack, they will happily replace it. Osprey proudly stands behind the All Mighty Guarantee, so much so that it bears the signature of company founder and head designer, Mike Pfotenhauer.
Some Osprey All Mighty Guarantee FAQs:
What do I do if my Osprey pack needs to be repaired?
If you live in the United States and need a repair done on your Osprey pack, you will first need to obtain a Return Authorization number. You can do this by reaching their Returns Department at 866-314-3130, or using the information that is provided with a new Osprey pack.
What do I do if I just need a replacement pack part like a buckle?
Give Osprey a call at 866-314-3130 and they will take care of you.
How long will it take?
You can tell Osprey you need the pack returned by a certain date when you request a Return Authorization number, and they will do their absolute best to meet that deadline.
What if my pack is super dirty and stinks?
Clean it before you send it to Osprey to get repaired. The real reason is that there is a law that says if your gear is too dirty or odiferous (smelly), Osprey is not allowed to repair it and will just return it to you.
Do I have to pay for shipping?
A little bit. You are responsible for the cost of shipping the pack to Osprey, and they will pay shipping to return the pack via UPS or FedEx. Osprey cannot be held responsible if packages get lost in transit, so make sure you get a tracking number when you ship your pack out. Also, if you use expedited shipping be sure to let Osprey know (866-314-3130). They, in turn, will give your pack priority processing and return it using a similar expedited shipping method.
Do I have to register my pack to take advantage of this incredible guarantee, and/or need to be the original owner of my Osprey pack?
No! Osprey's All Mighty Guarantee is truly ALL MIGHTY. If you own an Osprey pack that needs to be repaired they will repair or replace it.
JUST A HEADS UP: If your Osprey product is not repairable and is replaced, the original product will not be returned to you. They will try really really hard to repair your pack, but if they are unable to make a functional repair, they will replace it. For products that are no longer in production you will be contacted by Osprey to discuss replacement options.
All good answers. So what is NOT covered?
• Osprey program packs or any Osprey pack used by outdoor programs are ONLY covered under Osprey's Program Pack Warranty, NOT AMG.
• Size and/or fit issues. Make sure you buy a pack that fits. Check out the size guide on Osprey product pages for more info.
• Personal preferences like colors you don't like, style of the pack, or not enough/too much room in your pack. Check the product description, features, specifications, and size guide to make sure you are ordering the right pack for you.
• Third party Repairs or replacements. Send your Osprey pack to Osprey and Osprey only to get fixed. Easy as that. And don't try fixing things yourself.
• Cosmetic wear and tear including any reasonable aging of your pack that affects only the appearance and not the function of your pack. Be proud of those scars!
• B.A.M.G. (Before All Mighty Guarantee) Repair Work. The All Mighty Guarantee applies only to repairs requested on or after January 1, 2009.
• A Osprey Hydraulics reservoir is covered by a limited 1-year warranty, which is the reasonable lifespan of a reservoir. Pouring and storing of warm/hot or boiling water in your reservoir WILL VOID your warranty, so don't do that. Reservoirs are NOT designed to contain or handle liquids at temperature.