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Moosejaw Rewards
You earn MJ$10 for every $100 you spend on Moosejaw.com or at our shops (MJ$2.50 for discounted items). That's like getting 10% back in Rewards!
Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
Earning MJ$:
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
Program Abuse:
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
Are you Sure?
Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
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Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
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The Osprey Syncro 20 Hydration Pack is a 20 liter pack for bringing water along on day long hikes or bike trips. Using a LightWire frame with AirSpeed backsystem, there is plenty of ventilation at your back for the long, hot days. The Hydraulics® LT 2.5L reservoir can be filled and tucked into the sleeve at the back, away from the other gear you wish to carry. Attach a blinker light when riding in the dark or utilize the integrated raincover when the weather is wet.
FEATURES of the Osprey Syncro 20 Hydration Pack
Front stretch mesh pocket
Scratch-free heat-embossed zippered slash pocket
LidLock helmet carry
Blinker light attachment
Integrated removable high-visibility raincover
Magnetic sternum strap for quick access to reservoir bite valve
Zippered tool organization pocket
Dedicated reservoir compartment with Hydraulics LT 2.5L Reservoir included
Peripheral LightWire frame creates a platform for a contoured tensioned mesh backpanel
3D-tensioned breathable mesh backpanel provides extreme ventilation with a comfortable fit
New bike-specific shoulder strap shape provides comfort and stability
Soft breathable spacermesh contact surfaces and die-cut foam ventilation
Padded spacermesh hipwings with webbing ErgoPull waist strap provides comfort and stability
Airmesh wrap hipbelt with zippered pockets provide stability and breathability
Zippered hipbelt pockets
Dual stretch mesh side pockets
Dual upper and lower side compression straps
Fabric Details
Main: 100D Nylon Honeycomb
Product Specifications
Features:
Raincover Included, Ventilated Back Panel, Organizer Panel, Sternum Strap, Compression Straps, Hydration Compatible, Hip Belt Pockets
Weight:
31.2 oz
Pack Fabric:
100D Nylon
Disclaimer:
We only ship this brand to US Addresses.
Gender:
Mens
Best Use:
Mountain Biking
Pack Capacity:
20 Liters / 1220 Cubic inches
Trip Length:
Day
Frame Type:
Frameless
Hydration Capacity:
50 - 100 oz
Pack Access:
Top
Product Reviews
Rated 5 out of
5 by
Nate82 from
Best Daypack EverI bought this to replace my aging escapist 25, what a phenomenal pack. It's light, incredibly breathable, and comfortable. I actually like it so much that during the week it's my daily backpack and during the weekend and trips I slide out the laptop and office stuff, put in the rain jacket, and other day hike stuff and it's my trail pack.
Date published: 2021-05-12
Rated 5 out of
5 by
urinud from
Great BackpackExcellent quality and great balance between features and cost. It is sturdy and light and the zippers with the loops are super easy to open.
Date published: 2020-12-21
Rated 4 out of
5 by
Mike A from
A Second Chance ReviewA few months ago, I wrote a review for attempting to use this pack for what it isn't and given the unique environment that we have experienced, I decided to give this pack another shot and well... it's holding up so far and I'm glad to have given it a second look. Good for short hikes or even a day hike, the pack's adjustable straps and ventilated back panel actually made treks very comfortable even with a load at about 10-15lbs. For perspective, this was for hikes with a duration of 6-7hrs and distances ranging from 10-14mi. Also welcoming was the light foam padding on the shoulder straps and hip belt. Material is durable and held up to light bushwhacking since some trails have been overgrown due to the pandemic, it didn't snag or tear. I've re-examined the downsides, the major flaw is "useful capacity" meaning its difficult to pack "hard" items as there is this arch to the pack due to the design for the mesh back. Any loose or soft items like clothing are easier to shove in to take advantage of the stated capacity. The hip pockets are too small to hold a cell phone but good for keys or small snacks. It is difficult to use the side stretch bottle pockets as intended for bottles if the pack is full but the Hydropak's water capacity that came with the pack is more than enough to get you by. To give an idea what I was able to pack, I have uploaded a picture of what I brought during my treks. The single zipper for the front organization pocket is still a minor inconvenience but not a showstopper and I also would've preferred a buckle for the chest strap rather than magnetic. I've added a camera clip to get additional space for the main compartment and thought about a mod to add trekking pole attachments similar to the Manta as the Syncro 20 just the right amount of capacity for my day treks. In final, this pack has redeeming qualities as I've now begun to use it more often but it isn't perfect, however, it is a comfortable pack I would recommend for trail and cycling.
Date published: 2020-06-26
Rated 5 out of
5 by
BGeeC from
Sweetspot for versatilityThis bag is a perfect blend of functionality and mobility. It has the storage capacity and stabilizing features of a useful day-pack in a smaller, lightweight form-factor with a highly breathable suspension system that make it perfect for day hikes and cycling.
As bonus, this pack includes a rain cover to protect your gear, and a hydration reservoir.
Many of the Osprey bags have excessive, silly graphics and techy frills (e.g. Talon); while the Syncro is not completely devoid of these, thankfully the styling is a bit more simple and subdued.
My only gripe is that I wish the hip-belt pockets were large enough to fit a phone, but alas they are not.
Date published: 2020-06-08
Rated 2 out of
5 by
Mike A from
DisappointingI was initially excited to use it as kind of the everyday commute and hiking back as it seemed versatile. Unfortunately, as I loaded the bag with my usual items for the day for the bike commute, that's where this bag began to show its flaws. To give perspective, my usual day to day commuting items include a 16oz coffee hydroflask, 24oz water hydroflask, 2 small packaged meals, 1 leather notebook, a GORE Biking Jacket, 1 3ft bike cable lock, and miscellaneous pens and phone charger. A lot of items but at 20L, this bag should hold all of the contents easily but it sadly does not. The more one packs in the main compartment, the more difficult it actually is to utilize the other pockets, especially with the ones dedicated for a water bottle. Rigid items like my leather notepad or packaged dinners are extremely difficult to put in so putting in an item like a Jetboil or other beefier items would also prove difficult as there isn't much available space to push outward even with all compression straps loosened. As for the front compartment, I did like the internal storage but with only one zipper pull, I did find myself fumbling the pack more to open or close compartment and when reaching for items. If there was a second zipper, it would solve the issue tremendously. The only easy thing to put into the back was my GORE layer in the shove-it pocket thanks to its stretchy material but that left my two hydroflasks. With the pack already filled, it was near impossible to put in the two hydroflasks in the dedicated pockets even with the stretched material. I feel like soft items like jackets or layers are the only items that can truly take advantage of the Liter size of this pack. I have to revert to my previous pack, the Maxpedition Sitka 15L which fits everything even at 15L. I was hoping to switch to Osprey as I have their Kestrel 48L for backpacking and absolutely love it to be loyal to the brand but will unfortunately have to wait...
Date published: 2020-02-21
Rated 2 out of
5 by
ChiTownAlli from
I miss my old SyncroI had a Syncro 15 that I purchased in 2013-2014 that I used as a running and cycling pack, as well as everyday-use pack. It was the first of its kind that I'd purchased so I don't have anything to compare it to, but god I loved that pack. It was the perfect size, had just enough room for both active pursuits and commuting necessities (e.g. laptop), and the side pockets fit my Nalgene. Everything on that pack was in a place that my brain expected it to be in, within reach and without fuss. The Syncro 20 is the update, and I don't love it. It has more features for organizing, a separate compartment instead of a pocket for the bladder, which I like, and more space to put things. BUT, they took away the double/two-sided zipper from all of the pockets and while it was a small change, I definitely notice a difference and "fumble" with this pack a lot more. I used to be able to comfortably reach behind me and slip my Nalgene into the side pocket, and now not only can I not do that because of the pocket redesign and sizing, they don't come close to fitting a Nalgene (and carrying/refilling a bladder everywhere isn't practical). The front pocket, since it only has one zipper, flops open and everything falls out. With the two zipper system, I could control the size of the opening. It seems Osprey did this in order to make the compartment bigger and deeper but with a smaller flap, but I just find I can't see everything in the compartment, I fumble to find things, and lots gets stuck or "lost" in it.
Date published: 2019-12-20
Rated 5 out of
5 by
Eric from
Very nice packI really like this pack. It is comfortable to wear while biking. Well organized pockets. Unfortunately mine was stolen so I have ordered another one as a replacement.
Date published: 2019-09-08
Rated 2 out of
5 by
BikeMD from
Not as good as old SyncroI have the older Syncro 20 and love it. I saw the new Syncro and it appeared to have a few features missing on the old design, like the stretch stash pocket, the hip belt pockets and the lid lock was moved to what I felt was a better location. So I ordered the new Syncro 20. Once it arrived I found several issues with the new design. The new sternum strap buckle is very difficult to operate. The hip-belt pockets are too small to hold a standard-size cell phone (even though that is the use displayed in a photo on the product page). And, several of the pockets have only one-way zippers, which makes it harder to find the zipper pull tabs.
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Size Guide
Warranty Info
ALL MIGHTY GUARANTEE - Osprey's Lifetime Warranty
When Osprey celebrated their 35th anniversary in 2009 they launched The Osprey All Mighty Guarantee. What that means to you is ANY Osprey product purchased at ANY time is covered. Any product, any reason, any era - the all encompassing Osprey lifetime warranty ensures their dedication to superior design, craftsmanship and quality of their products is backed up by their actions to replace or repair a pack so it lasts a lifetime. Or two.
Here are some details.... Osprey will repair for any reason, free of charge, any damage or defect in their products, whether it was purchased back in 1974, or ordered right now from this site. If they are unable to perform a functional repair on your pack, they will happily replace it. Osprey proudly stands behind the All Mighty Guarantee, so much so that it bears the signature of company founder and head designer, Mike Pfotenhauer.
Some Osprey All Mighty Guarantee FAQs:
What do I do if my Osprey pack needs to be repaired?
If you live in the United States and need a repair done on your Osprey pack, you will first need to obtain a Return Authorization number. You can do this by reaching their Returns Department at 866-314-3130, or using the information that is provided with a new Osprey pack.
What do I do if I just need a replacement pack part like a buckle?
Give Osprey a call at 866-314-3130 and they will take care of you.
How long will it take?
You can tell Osprey you need the pack returned by a certain date when you request a Return Authorization number, and they will do their absolute best to meet that deadline.
What if my pack is super dirty and stinks?
Clean it before you send it to Osprey to get repaired. The real reason is that there is a law that says if your gear is too dirty or odiferous (smelly), Osprey is not allowed to repair it and will just return it to you.
Do I have to pay for shipping?
A little bit. You are responsible for the cost of shipping the pack to Osprey, and they will pay shipping to return the pack via UPS or FedEx. Osprey cannot be held responsible if packages get lost in transit, so make sure you get a tracking number when you ship your pack out. Also, if you use expedited shipping be sure to let Osprey know (866-314-3130). They, in turn, will give your pack priority processing and return it using a similar expedited shipping method.
Do I have to register my pack to take advantage of this incredible guarantee, and/or need to be the original owner of my Osprey pack?
No! Osprey's All Mighty Guarantee is truly ALL MIGHTY. If you own an Osprey pack that needs to be repaired they will repair or replace it.
JUST A HEADS UP: If your Osprey product is not repairable and is replaced, the original product will not be returned to you. They will try really really hard to repair your pack, but if they are unable to make a functional repair, they will replace it. For products that are no longer in production you will be contacted by Osprey to discuss replacement options.
All good answers. So what is NOT covered?
• Osprey program packs or any Osprey pack used by outdoor programs are ONLY covered under Osprey's Program Pack Warranty, NOT AMG.
• Size and/or fit issues. Make sure you buy a pack that fits. Check out the size guide on Osprey product pages for more info.
• Personal preferences like colors you don't like, style of the pack, or not enough/too much room in your pack. Check the product description, features, specifications, and size guide to make sure you are ordering the right pack for you.
• Third party Repairs or replacements. Send your Osprey pack to Osprey and Osprey only to get fixed. Easy as that. And don't try fixing things yourself.
• Cosmetic wear and tear including any reasonable aging of your pack that affects only the appearance and not the function of your pack. Be proud of those scars!
• B.A.M.G. (Before All Mighty Guarantee) Repair Work. The All Mighty Guarantee applies only to repairs requested on or after January 1, 2009.
• A Osprey Hydraulics reservoir is covered by a limited 1-year warranty, which is the reasonable lifespan of a reservoir. Pouring and storing of warm/hot or boiling water in your reservoir WILL VOID your warranty, so don't do that. Reservoirs are NOT designed to contain or handle liquids at temperature.
