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Moosejaw Rewards
You earn MJ$10 for every $100 you spend on Moosejaw.com or at our shops (MJ$2.50 for discounted items). That's like getting 10% back in Rewards!
Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
Earning MJ$:
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
Program Abuse:
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
Are you Sure?
Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
Earn 10% back on all full-priced purchases on Moosejaw.com or at our shops (2.5% for discounted items).
The program is FREE. Just register and join during the checkout process. So Easy.
After joining the program, you'll receive your MJ$ as soon as your order ships. Then the next time you shop at Moosejaw, you can redeem those MJ$ to get awesome gear for way less.
"Get it by" - For in-stock and ready to ship items, choose the your shipping speed at checkout to get your items by the "get it by" date. Your items will ship SAME DAY for orders placed before 3pm EST.
"Oversized" - This means the item is large and can only be shipped using 4-6 Day ship speed. Additional shipping charges may apply.
"Freight" - This means the item is too large for standard shipping methods, and must be shipped by truck freight for an additional fee. Someone must be present to inspect, sign, and accept delivery, so we will call you to schedule delivery.
If you have any questions, please Live Chat or call us at 877-666-7352.
Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
The Osprey Raptor 14 Hydration Pack is a fully-featured mountain biking pack designed for comfort and convenience on the ride. The tensioned AirScape backpanel provides excellent ventilation to keep you cool and the wing-shaped shoulder straps are tailored to optimize comfort in riding position. The hipbelt has zippered pockets for keeping quick-grab items handy and a removable tool roll keeps your bike tools neatly organized. The included 2.5L Hydraulics® reservoir makes loading up the good stuff quick and easy. And by good stuff, I mean that high-quality H 2 0.
The Osprey Raptor 14 Hydration Pack is a fully-featured mountain biking pack designed for comfort and convenience on the ride. The tensioned AirScape backpanel provides excellent ventilation to keep you cool and the wing-shaped shoulder straps are tailored to optimize comfort in riding position. The hipbelt has zippered pockets for keeping quick-grab items handy and a removable tool roll keeps your bike tools neatly organized. The included 2.5L Hydraulics® reservoir makes loading up the good stuff quick and easy. And by good stuff, I mean that high-quality H 2 0.
FEATURES of the Osprey Raptor 14 Hydration Pack
Scratch-free heat-embossed zippered slash pocket for sunglasses and electronics
Stretch mesh zippered hipbelt pockets provide on-trail access for small items
Hydration sleeve with direct zip access and hose path for easy loading
LidLock bike helmet attachment
Stretch mesh front pocket for quickly stashing extra gear
Blinker light attachment and reflective patch for safety
Removable roll-up tool pouch keeps tools handy and organized
Lightweight sternum strap magnet for easy access to water
Bike tool organization in main compartment
Hydraulics LT 2.5L Reservoir included
Atilon foam framesheet allows dynamic body movement and distributes load across entire backpanel
Mesh-covered, extra deep ridged foam allows maximum ventilation while keeping the load close to the body
New bike-specific winged shoulder strap shape provides comfort and stability
Soft breathable spacermesh contact surfaces and die-cut foam ventilation
Airmesh wrap hipbelt with zippered pockets provide stability and breathability
Front panel zippered stash pocket
Side compression straps also carry full face helmets
Fabric Details
Main: 210D Nylon Double Diamond Ripstop
Bottom: 420HD Nylon Packcloth
Product Specifications
Features:
Organizer Panel, Ventilated Back Panel, Sternum Strap, Hip Belt, Compression Straps, Hydration Compatible
Weight:
28 oz
Pack Fabric:
210D Nylon Double Diamond Ripstop
Disclaimer:
We only ship this brand to US Addresses.
Gender:
Mens
Best Use:
Mountain Biking
Pack Capacity:
14 Liters / 854 Cubic inches
Trip Length:
Day
Frame Type:
Frameless
Hydration Capacity:
50 - 100 oz
Pack Access:
Top
Product Reviews
Rated 5 out of
5 by
Mtnman from
Well thought out overall designHuge improvement over my last hydration pack. Great for mtb. Good sized bladder. Excellent pocket design. Only minor complaint is the shoulder straps are too long & flap in the wind. Easily solved with a couple zip ties. Probably the best pack I’ve ever owned!
Date published: 2022-05-12
Rated 5 out of
5 by
Acadia TrailWitch from
Perfect Size MTB PackI bought the cedar green Raptor 14 for my husband to take when we go mountain biking this winter. It is the perfect size down from his larger Osprey pack.
Date published: 2021-09-28
Rated 5 out of
5 by
Smoky Mtn from
Osprey RaptorThe best design I have found in a bike backpack. This is the second one I have bought as the first one I’ve had for years and finally became a little worn and dirty. Bought one for my wife and she loves it.
Date published: 2021-09-14
Rated 5 out of
5 by
Jimbo from
Fits greatJust after I bought it, I took it to Yellowstone for a day pack. Worked perfectly. I have lower back pain occasionally, and the Raptor felt like it blended right in. No issues at all. Super happy with my purchase.
Date published: 2021-09-14
Rated 5 out of
5 by
KES808 from
VersatilePack has all the features and reservoir size to work for moderate length rides. Plenty of storage and pockets. Comfortable and stable on back. Harness system excellent.
Date published: 2021-08-22
Rated 5 out of
5 by
fanpatstic from
Durable, lots of compartments, useful features.Got this about a month ago. Lots of different compartments, not quite bike-packing material but will get you through an all-day journey no problem. Hydration pack is nice, but the magnet could be a little more powerful. Really my only complaint. Helmet holder thing is sweet and i’ll never run out of room. Love it, thanks Osprey and Moosejaw!
Date published: 2021-06-15
Rated 5 out of
5 by
Alexander from
Well designed, guilt freeLove this thing, and since Osprey isn’t owned by Vista outdoors like Camelback, I’m not supporting the NRA with the purchase. Have only been on a handful of rides so far but very comfy and secure.
Date published: 2021-04-11
Rated 5 out of
5 by
L Squared from
Great pack for multiple activitiesI originally bought this bag for long mountain bike rides. However, I recently used this to ski with and it’s perfect. Carried 2liters of water (capacity is 2.5L), sandwiches and snacks plus a couple of beers. The pack was very comfortable and there was very little movement. There was room for extra layers if I needed. Was very happy with the purchase now that the ski lodges are closed and we have to bring our on food and drinks.
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Size Guide
Osprey Men's Backpacks
PACK SIZE
One Size
Small
Small / Medium
Medium
Medium / Large
Large
Large / X-Large
Aether, Aether Plus
-
-
17 - 21"
-
-
-
19 - 23"
Aether Pro
-
16 - 19"
-
18 - 21"
-
20 - 23"
-
Archeon 30
17 - 22"
-
-
-
-
-
-
Archeon 45
-
-
17 - 21"
-
-
-
19 - 23"
Atmos AG
-
16 - 19"
-
18 - 21"
-
20 - 23"
-
Atmos 65
-
-
17 - 21"
-
-
-
19 - 23"
Exos
-
16 - 19"
-
18 - 21"
-
20 - 23"
-
Kamber 16
18 - 22"
-
-
-
-
-
-
Kamber 22, 32, and 42
-
-
16 - 20"
-
19 - 23"
-
-
Kestrel
-
-
16 - 20"
-
19 - 23"
-
-
Levity
-
16 - 19"
-
18 - 21"
-
20 - 23"
-
Rook
17 - 22"
-
-
-
-
-
-
Soelden, Soelden Pro
17 - 22"
-
-
-
-
-
-
Stratos
-
-
16 - 20"
-
19 - 23"
-
-
Talon, Talon Pro
-
-
17 - 20"
-
-
-
19 - 22"
Osprey Men's Hydration Packs
PACK SIZE
One Size
Small / Medium
Medium / Large
Duro
-
33 - 39" Chest Measurement
37 - 44" Chest Measurement
Katari
17 - 21"
-
-
Manta
17 - 22"
-
-
Raptor
17 - 21"
-
-
Skarab
17 - 22"
-
-
Siskin
17 - 21"
-
-
Syncro
17 - 21"
-
-
Osprey Men's Travel Packs
PACK SIZE
One Size
Small / Medium
Medium / Large
Farpoint Travel Pack
-
15 - 19"
18 - 22"
Farpoint Trek
17 - 22"
-
-
Ozone Duplex
17 - 22"
-
-
Please note that the info provided above refers to the Torso Size / Length the pack will fit, and NOT any dimensions of the pack. Below are steps for how to measure your torso length. You should have someone help take this measurement for you so it is accurate.
HOW to MEASURE TORSO LENGTH: 1. Start at the iliac crest, which is the top of the hipbones on the side of your body. These act like a shelf for supporting a pack hipbelt. 2. Touch your chin to your chest to find the C7 vertebrae, the knobby bone at the base of your neck. 3. Make sure you keep your back as straight as possible while measuring. 4. Measure the full length from the C7 vertebrae to the iliac crest. This torso measurement determines what size Osprey pack you should carry. Refer to the size chart above to find your ideal size. 5. If you are in between sizes, it is ideal to try them both on before ordering.
HOW to MEASURE CHEST MEASUREMENT: Measure around the fullest part of the chest.
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Warranty Info
ALL MIGHTY GUARANTEE - Osprey's Lifetime Warranty
When Osprey celebrated their 35th anniversary in 2009 they launched The Osprey All Mighty Guarantee. What that means to you is ANY Osprey product purchased at ANY time is covered. Any product, any reason, any era - the all encompassing Osprey lifetime warranty ensures their dedication to superior design, craftsmanship and quality of their products is backed up by their actions to replace or repair a pack so it lasts a lifetime. Or two.
Here are some details.... Osprey will repair for any reason, free of charge, any damage or defect in their products, whether it was purchased back in 1974, or ordered right now from this site. If they are unable to perform a functional repair on your pack, they will happily replace it. Osprey proudly stands behind the All Mighty Guarantee, so much so that it bears the signature of company founder and head designer, Mike Pfotenhauer.
Some Osprey All Mighty Guarantee FAQs:
What do I do if my Osprey pack needs to be repaired?
If you live in the United States and need a repair done on your Osprey pack, you will first need to obtain a Return Authorization number. You can do this by reaching their Returns Department at 866-314-3130, or using the information that is provided with a new Osprey pack.
What do I do if I just need a replacement pack part like a buckle?
Give Osprey a call at 866-314-3130 and they will take care of you.
How long will it take?
You can tell Osprey you need the pack returned by a certain date when you request a Return Authorization number, and they will do their absolute best to meet that deadline.
What if my pack is super dirty and stinks?
Clean it before you send it to Osprey to get repaired. The real reason is that there is a law that says if your gear is too dirty or odiferous (smelly), Osprey is not allowed to repair it and will just return it to you.
Do I have to pay for shipping?
A little bit. You are responsible for the cost of shipping the pack to Osprey, and they will pay shipping to return the pack via UPS or FedEx. Osprey cannot be held responsible if packages get lost in transit, so make sure you get a tracking number when you ship your pack out. Also, if you use expedited shipping be sure to let Osprey know (866-314-3130). They, in turn, will give your pack priority processing and return it using a similar expedited shipping method.
Do I have to register my pack to take advantage of this incredible guarantee, and/or need to be the original owner of my Osprey pack?
No! Osprey's All Mighty Guarantee is truly ALL MIGHTY. If you own an Osprey pack that needs to be repaired they will repair or replace it.
JUST A HEADS UP: If your Osprey product is not repairable and is replaced, the original product will not be returned to you. They will try really really hard to repair your pack, but if they are unable to make a functional repair, they will replace it. For products that are no longer in production you will be contacted by Osprey to discuss replacement options.
All good answers. So what is NOT covered?
• Osprey program packs or any Osprey pack used by outdoor programs are ONLY covered under Osprey's Program Pack Warranty, NOT AMG.
• Size and/or fit issues. Make sure you buy a pack that fits. Check out the size guide on Osprey product pages for more info.
• Personal preferences like colors you don't like, style of the pack, or not enough/too much room in your pack. Check the product description, features, specifications, and size guide to make sure you are ordering the right pack for you.
• Third party Repairs or replacements. Send your Osprey pack to Osprey and Osprey only to get fixed. Easy as that. And don't try fixing things yourself.
• Cosmetic wear and tear including any reasonable aging of your pack that affects only the appearance and not the function of your pack. Be proud of those scars!
• B.A.M.G. (Before All Mighty Guarantee) Repair Work. The All Mighty Guarantee applies only to repairs requested on or after January 1, 2009.
• A Osprey Hydraulics reservoir is covered by a limited 1-year warranty, which is the reasonable lifespan of a reservoir. Pouring and storing of warm/hot or boiling water in your reservoir WILL VOID your warranty, so don't do that. Reservoirs are NOT designed to contain or handle liquids at temperature.
