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Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
Are you Sure?
Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
The Osprey Mira 32 Backpack is a comfortable pack with enough storage space to support a full day of hiking or a lightweight overnighter. This fully-featured daypack includes a padded hipbelt with zippered pockets, a built-in raincover, stow-on-the-go trekking pole holders, and an included 2.5L hydration bladder. Side compression straps keep the weight in your pack centered and stabilized, and the tensioned mesh backpanel promotes airflow to keep your back cool and comfortable.
FEATURES of the Osprey Mira 32 Backpack
Dual upper and lower compression straps
Stow-on-the-Go trekking pole attachment
Heat-embossed scratch-free zippered slash pocket
Front panel stretch mesh pocket
Dual access side stretch mesh pockets
Dual-zippered hipbelt pockets
Adjustable sternum strap with magnetic closure and bite valve attachment
Dedicated hydration compartment with included Hydraulics LT 2.5L Reservoir
Large panel access front pocket with internal organization
Main: 210D x 630D Nylon Dobby
Accent: 100D Nylon Mini Honeycomb
Bottom: 500D Nylon Packcloth
Raincover Included, Ventilated Back Panel, Water Bottle Pockets, Sternum Strap, Load-Lifter Straps, Compression Straps, Hydration Compatible, Ice Axe / Trekking Pole Loops, Hip Belt Pockets
210D x 630D Nylon Dobby
We only ship this brand to US Addresses.
32 Liters / 1953 Cubic inches
50 - 100 oz
Rated 5 out of
Perfect for travel!After trying out three Osprey travel packs (too many straps!) and two commute packs, the Osprey Mira 32 is a home run! Looking forward to using this as my carryon for weeklong jaunts.
Date published: 2021-09-19
Rated 5 out of
Best Hiking Backpack I've Ever OwnedI'm very happy with my purchase! I've been looking for a larger hiking backpack but I could never find one that had all the features I wanted. And then I came across the Mira (old version) and it had everything I wanted! Then it was discontinued and this version came out. It took me a while to decide if it was worth getting and it totally was. I love that it has multiple pockets because I like all my gear to be organized. Most other packs around the same size usually have a large pocket for your bigger items and your hydration reservoirs, but the Mira 32 has them separated. I appreciate all the other smaller pockets for more organization. I do have to say the best part of the pack, for me at least, is the stow-on-the-go trekking pole attachment. I wondered if the location of it would bother me, but I don't even notice them under my arm. The adjustable back panel is also amazing, it's the most comfortable pack I have. I highly recommend this to anyone one looking for a new pack!
Date published: 2021-02-02
Rated 5 out of
Dragon finder from
Fantastic backback, it has all the features I needI bought this a couple of months ago, and use it exclusively now. Very happy with it as it came with a bladder and tubing. It has the neat little side pockets to grab gloves and headband quick. It has a zippered netting inside for important things. (ie license, money, etc, but is large enough to put in several things, and not get it mixed up with clothing.
Alot of loops to be able to attach gloves or spikes. Saved up for several months to buy this.
Date published: 2020-11-29
Rated 5 out of
Everything butI love everything about this backpack except for the hip belt pockets. I haven't had squeaking issues as others have complained. The pack fits me well. I am 5'9 ~150lbs and active. This pack is very versatile and I love the compartments and the breathable back, it impresses all my friends, lol. I like that the hip belt tucks away begins my back when I don't need it and I like that I can't really feel it when it's like that. My only complaint is that the hip pockets are situated so far back that they overlap with where the belt folds in so it's very difficult to open with one hand because it's practically behind me and has a natural fold with where the belt folds so it's annoying to open and close. I have to sling the bag onto one shoulder to open it :/ I expected the celestial charcoal to be more of a gray/black color but it's definitely purple which put me off for a while but the color has grown on me. All in all I'd recommend this backpack.
Date published: 2020-01-13
Rated 5 out of
Awesome BackpackThis is a great backpack! I have been using it for hiking and it fits all my items perfectly and is very comfortable to wear on long hikes.
Date published: 2019-11-12
Rated 5 out of
Adore the Mira, but...I adore this pack for it's fabulous design & great carry. It has everything I need and want in a day pack. However, I returned it because the blue color is even drabber & more depressing than in the picture. Black doesn't cut it for me. Will wait with fingers crossed for Osprey to release the Mira in a brighter, happier look. Please Osprey... for some of us, color matters.
Date published: 2019-08-20
Rated 4 out of
To Heavy for my likingI purchased this for a trip to Utah for day hiking the national parks, just after adding a few things, I filled up the included 2.5 Hydraulics LT reservoir which put on 5lbs . I put a Canon 5d mark iii in a Tenba 10 case, about 6lbs, 2 light weight jackets in the main compartment. a few small things in the other pockets, (love all the pockets and places to store stuff). Add 3 lbs alone for the pack when totally empty. So total of about 17 to 20 lbs and it felt like it weighted about 40 when on. The pack itself has adjustable torso, great breathable airspeed suspension, trekking pole attachment, scratch free pocket, large main pocket, 2 hip pockets,front mesh pocket plus a few more. Unfortunately I was unable to get the pack to fit me good, it was to heavy, even though it says OS and adjustable, I tried every slot for the torso adjustment to get it to work and it was very uncomfortable, I am 5'7. I do love what the pack has to offer. I would recommend that if you want to try it, go for it you might love it and it might fit you perfectly. I'm back to the drawing board to find the right one for me.
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ALL MIGHTY GUARANTEE - Osprey's Lifetime Warranty
When Osprey celebrated their 35th anniversary in 2009 they launched The Osprey All Mighty Guarantee. What that means to you is ANY Osprey product purchased at ANY time is covered. Any product, any reason, any era - the all encompassing Osprey lifetime warranty ensures their dedication to superior design, craftsmanship and quality of their products is backed up by their actions to replace or repair a pack so it lasts a lifetime. Or two.
Here are some details.... Osprey will repair for any reason, free of charge, any damage or defect in their products, whether it was purchased back in 1974, or ordered right now from this site. If they are unable to perform a functional repair on your pack, they will happily replace it. Osprey proudly stands behind the All Mighty Guarantee, so much so that it bears the signature of company founder and head designer, Mike Pfotenhauer.
Some Osprey All Mighty Guarantee FAQs:
What do I do if my Osprey pack needs to be repaired?
If you live in the United States and need a repair done on your Osprey pack, you will first need to obtain a Return Authorization number. You can do this by reaching their Returns Department at 866-314-3130, or using the information that is provided with a new Osprey pack.
What do I do if I just need a replacement pack part like a buckle?
Give Osprey a call at 866-314-3130 and they will take care of you.
How long will it take?
You can tell Osprey you need the pack returned by a certain date when you request a Return Authorization number, and they will do their absolute best to meet that deadline.
What if my pack is super dirty and stinks?
Clean it before you send it to Osprey to get repaired. The real reason is that there is a law that says if your gear is too dirty or odiferous (smelly), Osprey is not allowed to repair it and will just return it to you.
Do I have to pay for shipping?
A little bit. You are responsible for the cost of shipping the pack to Osprey, and they will pay shipping to return the pack via UPS or FedEx. Osprey cannot be held responsible if packages get lost in transit, so make sure you get a tracking number when you ship your pack out. Also, if you use expedited shipping be sure to let Osprey know (866-314-3130). They, in turn, will give your pack priority processing and return it using a similar expedited shipping method.
Do I have to register my pack to take advantage of this incredible guarantee, and/or need to be the original owner of my Osprey pack?
No! Osprey's All Mighty Guarantee is truly ALL MIGHTY. If you own an Osprey pack that needs to be repaired they will repair or replace it.
JUST A HEADS UP: If your Osprey product is not repairable and is replaced, the original product will not be returned to you. They will try really really hard to repair your pack, but if they are unable to make a functional repair, they will replace it. For products that are no longer in production you will be contacted by Osprey to discuss replacement options.
All good answers. So what is NOT covered?
• Osprey program packs or any Osprey pack used by outdoor programs are ONLY covered under Osprey's Program Pack Warranty, NOT AMG.
• Size and/or fit issues. Make sure you buy a pack that fits. Check out the size guide on Osprey product pages for more info.
• Personal preferences like colors you don't like, style of the pack, or not enough/too much room in your pack. Check the product description, features, specifications, and size guide to make sure you are ordering the right pack for you.
• Third party Repairs or replacements. Send your Osprey pack to Osprey and Osprey only to get fixed. Easy as that. And don't try fixing things yourself.
• Cosmetic wear and tear including any reasonable aging of your pack that affects only the appearance and not the function of your pack. Be proud of those scars!
• B.A.M.G. (Before All Mighty Guarantee) Repair Work. The All Mighty Guarantee applies only to repairs requested on or after January 1, 2009.
• A Osprey Hydraulics reservoir is covered by a limited 1-year warranty, which is the reasonable lifespan of a reservoir. Pouring and storing of warm/hot or boiling water in your reservoir WILL VOID your warranty, so don't do that. Reservoirs are NOT designed to contain or handle liquids at temperature.