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Moosejaw Rewards
You earn MJ$10 for every $100 you spend on Moosejaw.com or at our shops (MJ$2.50 for discounted items). That's like getting 10% back in Rewards!
Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
Earning MJ$:
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
Program Abuse:
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
Are you Sure?
Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
Earn 10% back on all full-priced purchases on Moosejaw.com or at our shops (2.5% for discounted items).
The program is FREE. Just register and join during the checkout process. So Easy.
After joining the program, you'll receive your MJ$ as soon as your order ships. Then the next time you shop at Moosejaw, you can redeem those MJ$ to get awesome gear for way less.
"Get it by" - For in-stock and ready to ship items, choose the your shipping speed at checkout to get your items by the "get it by" date. Your items will ship SAME DAY for orders placed before 3pm EST.
"Oversized" - This means the item is large and can only be shipped using 4-6 Day ship speed. Additional shipping charges may apply.
"Freight" - This means the item is too large for standard shipping methods, and must be shipped by truck freight for an additional fee. Someone must be present to inspect, sign, and accept delivery, so we will call you to schedule delivery.
If you have any questions, please Live Chat or call us at 877-666-7352.
Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
The Mountain Hardwear Women's Rakau 22L Backpack is a casual backpack for the day to day or travel. Boasting just 22L of space, it fits the essentials so you can leave the riffraff at home. Laptop stays protected in the padded sleeve, while tablet or e-reader can't be scratched in the fleece-lined front zip compartment. No banging around against your other items, while still fitting a rain jacket or long sleeve to stave off the rain or cooler temps. Slide a breakfast bar and a water bottle in before running out the door. All you have to do is snag the grab handles or slip the shoulder straps over your shoulders.
The Mountain Hardwear Women's Rakau 22L Backpack is a casual backpack for the day to day or travel. Boasting just 22L of space, it fits the essentials so you can leave the riffraff at home. Laptop stays protected in the padded sleeve, while tablet or e-reader can't be scratched in the fleece-lined front zip compartment. No banging around against your other items, while still fitting a rain jacket or long sleeve to stave off the rain or cooler temps. Slide a breakfast bar and a water bottle in before running out the door. All you have to do is snag the grab handles or slip the shoulder straps over your shoulders.
FEATURES of Mountain Hardwear Women's Rakau 22L Backpack
Large panel zip main compartment
Padded laptop sleeve
Front zip compartment with fleece lined tablet sleeve, stretch mesh stash pockets, elastic pen/pencil holder, and key clip
Dual grab handles
Large front stash pocket with expandable volume bellow and front grab handle stow
Dual water bottle pockets
Breathable, wicking air mesh backpanel and shoulder straps with Women's specific fit
Fabric Details
100% recycled polyester
Product Specifications
Features:
Carry-On Size, Laptop Compatible, Water Bottle Pockets, Sternum Strap
Weight:
24.2 oz
Dimensions:
18.5 x 10.2 x 5.9 in.
Torso Range:
15 - 21 in.
Pack Fabric:
640D Polyester Cotna
Pack Pockets (+ main compartment):
4
Gender:
Womens
Best Use:
Travel, Casual
Pack Capacity:
22 Liters / 1342 Cubic inches
Trip Length:
Day
Frame Type:
Frameless
Pack Access:
Top
Product Reviews
Rated 5 out of
5 by
BagLady from
Great bag for schoolBought this for my daughter who is in high school. She loves it! Not too big but also can hold the many books, notebooks she carries to and from school.
Date published: 2022-10-09
Rated 3 out of
5 by
GLS from
Pretty, but not for me.Scratchy fabric and uncomfortable straps. Pretty though.
Date published: 2022-09-17
Rated 5 out of
5 by
wittlechicken from
love this backpack!The backpack is slim when under packed but really expands to fit what you need. I'm using it as an every day bag for travel and summer adventures with my preschooler.
PROS: Great interior and exterior pockets, sturdy and good quality, perfect size (big but not huge), expanding side pockets fit my big Yeti, super soft fleece to line the pockets, front pocket is super deep and big enough for a light jacket
CONS: Limited colors, straps are more comfortable for a person with a smaller frame (it's meant as a women's bag)
Date published: 2022-07-12
Rated 5 out of
5 by
Jonny from
Perfect for day to dayAwesome little daypack. Fits everything my wife needs. Doubled as a diaper bag when our little one was born.
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Size Guide
Warranty Info
Mountain Hardwear Limited Lifetime Warranty
What Does the Mountain Hardwear Limited Lifetime Warranty Cover?
Mountain Hardwear's Limited Lifetime Warranty covers defects in materials and workmanship for the practical lifetime of Mountain Hardwear brand products manufactured by Mountain Hardwear or its affiliates. Only original, unaltered, and unmodified materials and workmanship are covered by their policy. The limited lifetime warranty does not cover damage caused by normal wear and tear, improper care, misuse, accident, neglect, or the natural breakdown of materials over time. Products should be returned to Mountain Hardwear for evaluation. Items with defects in materials and workmanship will be repaired or a Virtual Merchandise Credit will be issued. Damages due to improper care or accident may be repaired at a reasonable rate. This policy is applicable to United States customers only.
How Long Does the Limited Warranty Last?
This Limited Lifetime Warranty lasts for the practical life of the product. Coverage ends if you sell or transfer the product. Proof of purchase may be required.
What Will Mountain Hardwear Do?
Their Warranty Department will inspect the product at no charge to you. If the Warranty Department determines, in its sole discretion, that the product has a defect covered under this Limited Warranty, they will repair or issue a Virtual Merchandise Credit equivalent to the MSRP value within approximately four weeks of inspection. Depending on the season or product, it may take longer to repair certain items. Mountain Hardwear will discard your product if your product is covered under their limited warranty policy. If you would like your original product returned instead of a Virtual Merchandise Credit, please check the box on the printable warranty form or call them no later than 10 days after you ship your product at 800-953-8398.
How Do You Get Warranty Services?
You may seek resolution directly through the retailer where you purchased the product, such as this website. In many cases, the retailer will be able to assist you.
US Customers - You can send your product to Mountain Hardwear, however, you will need to fill out the warranty form found on their WARRANTY PAGE, where you will also find a shipping address for returning your product.
International Customers - Visit the Mountain Hardwear WARRANTY PAGE to find information to assist you through the warranty process.
Please note that by law, products must be cleaned prior to sending. Items received by Mountain Hardwear that are deemed insufficiently cleaned will be returned to the customer unprocessed.
