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You earn MJ$10 for every $100 you spend on Moosejaw.com or at our shops (MJ$2.50 for discounted items). That's like getting 10% back in Rewards!
Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
Are you Sure?
Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
The Mountain Hardwear Women's PackDown Jacket is a packable puffer jacket for cool to cold weather. Throw it on and head out the door. Whether you're heading into the city or straight to the trails, it'll keep you warm when the weather is not. Q.Shield DOWN is lightweight, packable and treated for water-resistance, so you stay warm even if it's wet. On an unseasonably warm day, stuff it into it's own pocket and carry it in your pack for later.
FEATURES of the Mountain Hardwear Women's PackDown Jacket
Q·Shield DOWN holds warmth at the highest level
Packs down small and stows in pocket
High pile fleece inside hand-warmer pockets
Removable collar can be worn on its own
Lightweight 20D face fabric with embossed print lining
Reflective accent at cuffs
Zippered interior pocket
20D Matte Plain Weave 100% Nylon
650 Fill Down Q.Shield
Mountain Hardwear Q.Shield Down
Rated 5 out of
Women's PackDown™ JacketI purchased this jacket for my mother. She loves it. She likes its light weight and how warm it keeps her. She found that she needs fewer layers of clothing under the jacket to keep her warm, compared to her previous synthetic jacket.
The only problem she has, is the jacket uses snaps to close the front of the jacket, as opposed to a zipper. I missed this in the description, my bad. My mother has rheumatoid arthritis and the snaps occasionally causes her difficulty. But overall she loves the jacket.
Date published: 2019-12-21
Rated 5 out of
Happy Hiker from
Hikers necessityThe perfect packdown jacket to carry in your backpack up any mountain trail. A necessity for those spring climbs when you run into snow and sudden colder temperatures. Lightweight, compacts well, just the added protection you need from the cold. Was surprised that it was snaps and not a zipper front but an important feature for packdown since zippers can get crimped.
Date published: 2019-04-06
Rated 5 out of
Great fitHi, I am a shorter women with some hips. I have a problem with other coats and brands of puffy's because a S fits my torso length, sleeve length and around my stomach possibly my chest but the hips get tight. A M then gets too big in torso length and sleeve length. This jacket's cut is perfect for that. I am 5' 1" and usually buy Petite Small clothes, occassionally P/medium. The Small fit me well. I have been wearing this for about 1 month now.
The collar is a bit annoying that it is not attached as I accidentally snap that open sometimes instead of the coat when I'm just trying to get it on quickly. However, I like it for the days that are just a bit chilly. I am also perfectly warm in this jacket. I don't feel any drafts nor have I ever gotten too warm.
Feedback for Mountain Hardwear - please make a zip version of this and even better a version with a hood. And I will be first in line to purchase!
Date published: 2019-03-06
Rated 4 out of
Lovely Jacket, though not perfect[This review was collected as part of a promotion.] Loved the cut & style of the jacket, especially the angled pockets, which were lined with the softest fabric. It was so comfortable and immediately warm & insulating. I'm 5' 5" and 120 lbs, and found the sleeve length fine, but it does run slightly large overall, which would have been fine for layering. But I found the snap on collar awkward and not really functional, and the front snaps a bit fussy. If the collar was attached in the design or a hoody, I would've kept it.
Date published: 2018-04-22
Rated 2 out of
Sleeves too long[This review was collected as part of a promotion.] Unfortunately I wished I'd believed the reviews that said the sleeves on this jacket were too long. I'm 5'6" and generally wear a size 6. The size small looked loose on me in the body, the sleeves were large and baggy, and they were nearly two inches too long. It looked at least 1-2 sizes too large. If the sleeves were the right length the whole thing might have looked better, but it just emphasized the baggy arms and body. Oh, and one more thing to note - it buttons up, so no zipper. Don't know how I missed that, but that was also a disappointment. Sad to have to return.
Date published: 2018-03-22
Rated 2 out of
Good coat poor fit[This review was collected as part of a promotion.] I wanted to love this coat, but unfortunately the fit was not good. I ordered a small, I am 5"2 and the sleeves came down to my knuckles. also the fit in the front was different flared out a bit on the sides. Returned coat because of sleeves
Date published: 2018-02-24
Rated 5 out of
Good Jacket[This review was collected as part of a promotion.] This jacket is sylish yet really functional. I wear it out to dinner, then turn around and can wear it on a walk with the dogs in the snow. It is true to size, and I like that is snaps in the front. I got a little larger size, but that is because I tend to wear alot of layers.
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Mountain Hardwear Limited Lifetime Warranty
What Does the Mountain Hardwear Limited Lifetime Warranty Cover?
Mountain Hardwear's Limited Lifetime Warranty covers defects in materials and workmanship for the practical lifetime of Mountain Hardwear brand products manufactured by Mountain Hardwear or its affiliates. Only original, unaltered, and unmodified materials and workmanship are covered by their policy. The limited lifetime warranty does not cover damage caused by normal wear and tear, improper care, misuse, accident, neglect, or the natural breakdown of materials over time. Products should be returned to Mountain Hardwear for evaluation. Items with defects in materials and workmanship will be repaired or a Virtual Merchandise Credit will be issued. Damages due to improper care or accident may be repaired at a reasonable rate. This policy is applicable to United States customers only.
How Long Does the Limited Warranty Last?
This Limited Lifetime Warranty lasts for the practical life of the product. Coverage ends if you sell or transfer the product. Proof of purchase may be required.
What Will Mountain Hardwear Do?
Their Warranty Department will inspect the product at no charge to you. If the Warranty Department determines, in its sole discretion, that the product has a defect covered under this Limited Warranty, they will repair or issue a Virtual Merchandise Credit equivalent to the MSRP value within approximately four weeks of inspection. Depending on the season or product, it may take longer to repair certain items. Mountain Hardwear will discard your product if your product is covered under their limited warranty policy. If you would like your original product returned instead of a Virtual Merchandise Credit, please check the box on the printable warranty form or call them no later than 10 days after you ship your product at 800-953-8398.
How Do You Get Warranty Services?
You may seek resolution directly through the retailer where you purchased the product, such as this website. In many cases, the retailer will be able to assist you.
US Customers - You can send your product to Mountain Hardwear, however, you will need to fill out the warranty form found on their WARRANTY PAGE, where you will also find a shipping address for returning your product.
International Customers - Visit the Mountain Hardwear WARRANTY PAGE to find information to assist you through the warranty process.
Please note that by law, products must be cleaned prior to sending. Items received by Mountain Hardwear that are deemed insufficiently cleaned will be returned to the customer unprocessed.