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Moosejaw Rewards
You earn MJ$10 for every $100 you spend on Moosejaw.com or at our shops (MJ$2.50 for discounted items). That's like getting 10% back in Rewards!
Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
Earning MJ$:
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
Program Abuse:
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
Are you Sure?
Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
For Moosejaw Rewards members only. New members enroll for free during checkout.
You must use code GRAB20 to take the 20% off a full-priced item.
The deal is only on in stock items. Deal cannot be applied to prior purchases or with other promotions.
Load bearing climbing equipment, like a harness or carabiner, is final sale by law so if you don't like your climbing stuff just hang it on your wall to impress your friends - sorry for being so mean about it.
Earn 10% back on all full-priced purchases on Moosejaw.com or at our shops (2.5% for discounted items).
The program is FREE. Just register and join during the checkout process. So Easy.
After joining the program, you'll receive your MJ$ as soon as your order ships. Then the next time you shop at Moosejaw, you can redeem those MJ$ to get awesome gear for way less.
"Get it by" - For in-stock and ready to ship items, choose the your shipping speed at checkout to get your items by the "get it by" date. Your items will ship SAME DAY for orders placed before 3pm EST.
"Oversized" - This means the item is large and can only be shipped using 4-6 Day ship speed. Additional shipping charges may apply.
"Freight" - This means the item is too large for standard shipping methods, and must be shipped by truck freight for an additional fee. Someone must be present to inspect, sign, and accept delivery, so we will call you to schedule delivery.
If you have any questions, please Live Chat or call us at 877-666-7352.
Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
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The Mountain Hardwear Women's Ghost Shadow Hoody is an insulated jacket for warmth in the backcountry. This ultralight piece is built for heat, without weighing you down as you push the top of the mountain, to the next camp, or back to the trailhead. It can be worn alone or as a midlayer, either way the partially recycled synthetic insulation traps warm air close to the body. It's been body mapped to regulate temperature better, ensuring colder areas have more insulation, while warmer areas have less, so you're more comfortable along the way.
Products on Sale are Discontinued Styles or Colors.
The Mountain Hardwear Women's Ghost Shadow Hoody is an insulated jacket for warmth in the backcountry. This ultralight piece is built for heat, without weighing you down as you push the top of the mountain, to the next camp, or back to the trailhead. It can be worn alone or as a midlayer, either way the partially recycled synthetic insulation traps warm air close to the body. It's been body mapped to regulate temperature better, ensuring colder areas have more insulation, while warmer areas have less, so you're more comfortable along the way.
Products on Sale are Discontinued Styles or Colors.
FEATURES of the Mountain Hardwear Women's Ghost Shadow Hoody
100% Post-industrial recycled 10D x 10D face fabric and lining
PrimaLoft Silver
PrimaLoft Silver is a high-performance synthetic insulation packed with features. Warmth, softness, water resistance, breathability, packability and light weight.
Product Reviews
Rated 5 out of
5 by
Tony from
Perfect Puffy for a Portland-bound College Student from Los Angeles.My niece from Southern California is going to college in Portland, Oregon where it’s a bit chillier. I thought she deserved an awesome first puffy jacket that will keep her warm well beyond her college years. The purple matching her new school’s colors was a definite bonus! She loved it.
Date published: 2023-07-11
Rated 5 out of
5 by
BJ Smith from
Handsome, light weight warm jacketBeautifully designed and sewn down jacket w/hood. It's an alternative, for me, to a cashmere sweater, but with a hood and pockets! So light weight, elegant looking for a down coat, warms me instantly over even a tee-shirt. I travel with it packed small - but ready to pull out in planes, on windy days, etc. Great long sleeves, terrific option to have turtle neck "tight" top, hood stays in place. Love it - and hope the blue one comes back, too. (155 pounds, 5'7", LARGE)
Date published: 2023-05-20
Rated 4 out of
5 by
Katie from
Runs smallI usually wear size medium in the Ghost down jacket. This was too small in the arms and shoulders. I wish it was more of an athletic shape. I returned it and ordered the large. But feels somewhat baggy
Date published: 2023-04-29
Rated 5 out of
5 by
A R from
Go-to hiking hoody + casual useBought this for warmth to weight ratio, has not disappointed and will be reaching for it often! Love the metallic blue color
Date published: 2023-04-28
Rated 5 out of
5 by
Nicole from
Great jacket if you're looking for one lined with synthetic fiberFlattering style, glacial is a great color, lined with synthetic fiber a + when caught in the rain
Date published: 2023-04-15
Rated 5 out of
5 by
Whirl from
Lightweight. Practical. Stylish.Great light jacket. Light weight. Not stiff or marshmallow feeling. Easy to move around. The slightly cut-in torso makes it flattering. Not too boxy. Length hits just above my hips. Sleeves seem a tad narrow, but I don’t plan on wearing a bulky sweater underneath. Good for chilly, Spring weather. I have owned a Ghost Whisperer for 2 years which is perfect for snow wearing just a T-shirt underneath. (It was worth every penny!) This Ghost Shadow will need a long sleeve shirt for more warmth, if needed. Great for 55-60 degree weather. I did get hot after light exercise, so not sure how breathable it is. But then again, I just want to stay warm. Wind does not whip through it. I love it!!! Thank you, Mountain Hardware for outstanding useful products.
Date published: 2023-04-06
Rated 2 out of
5 by
Margo from
Runs really small!I ordered this jacket in the same size as my other Standard Fit women's jacket from Mountain Hardwear. The other jacket fits great; it is a comfortable looser fit that layers quite nicely. I could barely get this jacket on over my arms. It is incredibly tight in the bicep, upper back, and chest. I am a climber but not massively muscled by any means. I followed the size chart and given the perfect fit of my other jacket that is also labeled as standard fit, I expected better out of this jacket. Going to try reordering in a size up, but I am still hesitant that the arms will be too snug. Hopefully will leave a better review with the larger size as it seems like a lovely jacket and I love mountain hardwear! Would try the men's jacket for larger arms, but the hips never fit right on an assigned female at birth body.
Date published: 2023-03-15
Rated 3 out of
5 by
Jc from
Great fit! Comfortable!I bought this as a layer under my ski jacket shell. With two base layer on and this jacket under my shell, I was still cold while skiing on a 20 degree day. I expected it to be warmer.
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Size Guide
Mountain Hardwear Women's Jackets
SIZE
X-Small
Small
Medium
Large
X-Large
Numeric Size
2
4 - 6
8 - 10
12 - 14
16
Chest / Bust
33"
34 - 35"
36 - 37.5"
39 - 40.5"
42"
Sleeve
30"
31"
32"
33"
34"
Waist
25"
26 - 27"
28 - 29.5"
31 - 32.5"
34"
Hip
35"
36 - 37"
38 - 39.5"
41 - 42.5"
44"
HOW to MEASURE CHEST / BUST: For your chest circumference, measure around the largest part of the chest, keeping the tape parallel to the ground.
SLEEVE: Sleeve length can be found by measuring from the center back of the neck, across a shoulder, and down the back of the arm to the wrist bone with the arm comfortably bent.
WAIST: For your waist circumference, measure around the narrowest part of the waist, also called the Natural Waist, keeping the tape parallel to the ground.
HIP: For your hip circumference, measure around the widest part of the hips / seat / bottom, keeping the tape parallel to the ground.
* Please note that all size info provided corresponds to equivalent body measurements, not the dimensions of the garment.
MOUNTAIN HARDWEAR FIT GUIDE Mountain Hardwear clothing and outerwear is available in four fits. Each is designed to meet different needs for movement, protection and versatility depending on activity. Check the PRODUCT FEATURES and SPECIFICATIONS for the fit type of a style.
BODY FIT: Body-hugging fit for aerobic activities. Ideal for running, skate skiing and next-to-skin layering.
ACTIVE FIT: Trim fit, just loose enough for laying and freedom of movement. Ideal for backcountry skiing, climbing, mountaineering and running.
STANDARD FIT: Not too tight, not too loose. Standard fitting styles will fit over base and mid-layers without restricting movement. Ideal for backpacking, hiking, travel and work.
RELAXED FIT: A roomier and more progressive fit, relaxed styles might have a longer length than a standard fit and a softer drape. Ideal for backpacking, hiking, skiing and hanging out.
Warranty Info
Mountain Hardwear Limited Lifetime Warranty
What Does the Mountain Hardwear Limited Lifetime Warranty Cover?
Mountain Hardwear's Limited Lifetime Warranty covers defects in materials and workmanship for the practical lifetime of Mountain Hardwear brand products manufactured by Mountain Hardwear or its affiliates. Only original, unaltered, and unmodified materials and workmanship are covered by their policy. The limited lifetime warranty does not cover damage caused by normal wear and tear, improper care, misuse, accident, neglect, or the natural breakdown of materials over time. Products should be returned to Mountain Hardwear for evaluation. Items with defects in materials and workmanship will be repaired or a Virtual Merchandise Credit will be issued. Damages due to improper care or accident may be repaired at a reasonable rate. This policy is applicable to United States customers only.
How Long Does the Limited Warranty Last?
This Limited Lifetime Warranty lasts for the practical life of the product. Coverage ends if you sell or transfer the product. Proof of purchase may be required.
What Will Mountain Hardwear Do?
Their Warranty Department will inspect the product at no charge to you. If the Warranty Department determines, in its sole discretion, that the product has a defect covered under this Limited Warranty, they will repair or issue a Virtual Merchandise Credit equivalent to the MSRP value within approximately four weeks of inspection. Depending on the season or product, it may take longer to repair certain items. Mountain Hardwear will discard your product if your product is covered under their limited warranty policy. If you would like your original product returned instead of a Virtual Merchandise Credit, please check the box on the printable warranty form or call them no later than 10 days after you ship your product at 800-953-8398.
How Do You Get Warranty Services?
You may seek resolution directly through the retailer where you purchased the product, such as this website. In many cases, the retailer will be able to assist you.
US Customers - You can send your product to Mountain Hardwear, however, you will need to fill out the warranty form found on their WARRANTY PAGE, where you will also find a shipping address for returning your product.
International Customers - Visit the Mountain Hardwear WARRANTY PAGE to find information to assist you through the warranty process.
Please note that by law, products must be cleaned prior to sending. Items received by Mountain Hardwear that are deemed insufficiently cleaned will be returned to the customer unprocessed.
