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You earn MJ$10 for every $100 you spend on Moosejaw.com or at our shops (MJ$2.50 for discounted items). That's like getting 10% back in Rewards!
Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
Are you Sure?
Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
"Get it by" - For in-stock and ready to ship items, choose the your shipping speed at checkout to get your items by the "get it by" date. Your items will ship SAME DAY for orders placed before 3pm EST.
"Oversized" - This means the item is large and can only be shipped using 4-6 Day ship speed. Additional shipping charges may apply.
"Freight" - This means the item is too large for standard shipping methods, and must be shipped by truck freight for an additional fee. Someone must be present to inspect, sign, and accept delivery, so we will call you to schedule delivery.
If you have any questions, please Live Chat or call us at 877-666-7352.
Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
Garments made with GORE-TEX® fabric are durably waterproof, windproof and highly breathable, providing reliable weather protection and maximum comfort for a wide range of activities. These garments keep your body dry by allowing perspiration vapor to escape so you remain cool during activity and warm during cool-down.
GORE WINDSTOPPER fabrics utilize an ultra-light, ultra-thin membrane to block wind while allowing interior moisture vapor to escape. This will keep your body and your inner layers dry and comfortable.
Rated 5 out of
Different leagueThis bag is so warm and comfortable. I have slept comfortably in temps from 40 to -30. Have not tested lower yet. Dry inside even if outside is drenched in condensation. I would bivi in the snow with a tarp in this. Could use a pocket for phone.
Date published: 2022-04-12
Rated 2 out of
Toasty everywhere except feetI bought this about two months ago and I’m somewhat disappointed with its performance. Mountain hardwear is one of my favorite companies but the design of the foot box on this bag could use some touching up. I’ve used this bag for camping anywhere from 8 degrees F up to 40 degrees F and the foot box was always too cold. I have lighter down bags that don’t have this problem in the same temp so I know it’s not me. There’s no damage whatsoever to the bag, and the cut fits me just right so I’m not sure why it has this one cold spot. Definitely a bummer for the price, would probably return if I could but it’s already used now.
I’m driving across the country right now so I’ve tested it in all different conditions, dry/ windy/ snowy/ moderate, and have had this problem regardless of weather. I don’t know if I would trust this bag in subzero temps, which is why I bought it.
I even tried different weights of socks as well as no socks.
I’ve tried tent camping, bivying, and car camping and they all have the same result. I’ve also tried my alpine sleeping pad as well as a foam pad.
I’ve worked in an outfitter retail setting as well as an outdoor guiding setting for several years and I honestly can’t tell why this one product is having this issue.
Date published: 2022-02-04
Rated 5 out of
Toasty Warm BagI bought this bag for Denali. I tested it out in 12F snow storm above Lake Tahoe the other day. I slept in a thin base layer and was toasty warm all night. I didn’t want to get out. I bought the long version even though I’m only 5-10. I wanted room to put things in there to keep warm. I’m glad I did that. I have no complaints s as bout this bag at all.
Date published: 2022-01-11
Rated 5 out of
So Warm!I have camped with this in temperatures around 10 degrees Farenheit, and was nearly sweating inside of it! such a cozy sleeping bag - definitely a good investment
Date published: 2021-11-19
Rated 5 out of
Wonderfully warmExtremely warm and comfortable bed. Cold bagged it with out a sleep pad at 15 degrees just to test it out. Perfect cut and length. Very happy.
Date published: 2021-11-17
Rated 5 out of
WonderfulThis is a fantastic sleeping bag. Likely the best on the market. I bought it for below zero camping! Excellent service from Moose Jaw. Super soft.
Date published: 2021-09-23
Rated 5 out of
Everest Sleeping Bag - best you can buyAfter looking at all the bags on the market (and buying them returning some of the other brands) I settled on this one. I couldn’t be happier. It’s is superb quality. From colder nights at basecamp all the way up to our final camp (Camp 4 - 8000m) before summit push this bag was superb. It kept me warm at -30 with no issues. The zip is robust and doesn’t catch on material when you use it. The outer material repels water (condensation in the tents/and ice that forms) so packing it away in the morning was never an issue - it never got damp (the same didn’t happen with my climbing partner who had another brand bag which would get soggy). I particularly liked that it’s spacious (although still comparatively light) which makes it more comfortable to sleep in - but critically plenty of space to allow Nagene bottles, batteries, inner boots, gloves etc to be stuffed in there so they stay warm overnight so they are good to go (and safe to use) when you start climbing the next day. I’d sleep in shorts and a t-shirt and mostly no socks (to let my feet breath/dry) and was never cold - a hot Nalgene bottle at the bottom kept feet warm too. It really compresses down well in the stuff sack it comes with which was most welcome - so didn’t have to buy an additional compression sack. It more than performed on the mountain - I’d view it as a vital piece of safety equipment as it will keep you alive. I’m 5’10 and medium build and the regular size was perfect for me.
Date published: 2021-06-15
Rated 5 out of
Warm and dryPurchased for a 2021 Denali expedition of the West Buttress. We had two of these bags within a three person tent. Both climbers were extremely
satisfied with the warmth and ability of the bag to stay dry in this unforgiving environment. The bag
shell resisted the heavy accumulation of tent frost while the third bag (other name brand) soaked through. The zipper was well constructed and had few problems with it snagging. The warmth rating of this bag was well suited for this climb especially at higher altitudes (14K and 17K camp). Would highly recommend for this climb!
What Does the Mountain Hardwear Limited Lifetime Warranty Cover?
Mountain Hardwear's Limited Lifetime Warranty covers defects in materials and workmanship for the practical lifetime of Mountain Hardwear brand products manufactured by Mountain Hardwear or its affiliates. Only original, unaltered, and unmodified materials and workmanship are covered by their policy. The limited lifetime warranty does not cover damage caused by normal wear and tear, improper care, misuse, accident, neglect, or the natural breakdown of materials over time. Products should be returned to Mountain Hardwear for evaluation. Items with defects in materials and workmanship will be repaired or a Virtual Merchandise Credit will be issued. Damages due to improper care or accident may be repaired at a reasonable rate. This policy is applicable to United States customers only.
How Long Does the Limited Warranty Last?
This Limited Lifetime Warranty lasts for the practical life of the product. Coverage ends if you sell or transfer the product. Proof of purchase may be required.
What Will Mountain Hardwear Do?
Their Warranty Department will inspect the product at no charge to you. If the Warranty Department determines, in its sole discretion, that the product has a defect covered under this Limited Warranty, they will repair or issue a Virtual Merchandise Credit equivalent to the MSRP value within approximately four weeks of inspection. Depending on the season or product, it may take longer to repair certain items. Mountain Hardwear will discard your product if your product is covered under their limited warranty policy. If you would like your original product returned instead of a Virtual Merchandise Credit, please check the box on the printable warranty form or call them no later than 10 days after you ship your product at 800-953-8398.
How Do You Get Warranty Services?
You may seek resolution directly through the retailer where you purchased the product, such as this website. In many cases, the retailer will be able to assist you.
US Customers - You can send your product to Mountain Hardwear, however, you will need to fill out the warranty form found on their WARRANTY PAGE, where you will also find a shipping address for returning your product.
International Customers - Visit the Mountain Hardwear WARRANTY PAGE to find information to assist you through the warranty process.
Please note that by law, products must be cleaned prior to sending. Items received by Mountain Hardwear that are deemed insufficiently cleaned will be returned to the customer unprocessed.