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Moosejaw Rewards
You earn MJ$10 for every $100 you spend on Moosejaw.com or at our shops (MJ$2.50 for discounted items). That's like getting 10% back in Rewards!
Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
Earning MJ$:
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
Program Abuse:
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
Are you Sure?
Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
Earn 10% back on all full-priced purchases on Moosejaw.com or at our shops (2.5% for discounted items).
The program is FREE. Just register and join during the checkout process. So Easy.
After joining the program, you'll receive your MJ$ as soon as your order ships. Then the next time you shop at Moosejaw, you can redeem those MJ$ to get awesome gear for way less.
"Get it by" - For in-stock and ready to ship items, choose the your shipping speed at checkout to get your items by the "get it by" date. Your items will ship SAME DAY for orders placed before 3pm EST.
"Oversized" - This means the item is large and can only be shipped using 4-6 Day ship speed. Additional shipping charges may apply.
"Freight" - This means the item is too large for standard shipping methods, and must be shipped by truck freight for an additional fee. Someone must be present to inspect, sign, and accept delivery, so we will call you to schedule delivery.
If you have any questions, please Live Chat or call us at 877-666-7352.
Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
The Mountain Hardwear Phantom 15F/-9C Sleeping Bag is a high performance down-filled sleeping bag for cold temperatures. With a modest amount of 850 fill goose down and an ultralight 10D face fabric, this mummy bag is very warm and very lightweight. Those specs also make it extremely compressible, and with the included compression sack you can stuff this bag down small to minimize pack space. There is a down-filled draft collar around the neck and a cinch cord closure system around the head of the bag to ensure you block out any cold air from getting inside. Weighing barely over two pounds, this bag is an excellent companion for alpine adventures, long backpacking trips, or backcountry treks.
The Mountain Hardwear Phantom 15F/-9C Sleeping Bag is a high performance down-filled sleeping bag for cold temperatures. With a modest amount of 850 fill goose down and an ultralight 10D face fabric, this mummy bag is very warm and very lightweight. Those specs also make it extremely compressible, and with the included compression sack you can stuff this bag down small to minimize pack space. There is a down-filled draft collar around the neck and a cinch cord closure system around the head of the bag to ensure you block out any cold air from getting inside. Weighing barely over two pounds, this bag is an excellent companion for alpine adventures, long backpacking trips, or backcountry treks.
FEATURES of the Mountain Hardwear Phantom 15F/-9C Sleeping Bag
850-Fill goose down is ultra warm and lightweight for premium warmth to weight efficiency
Lightweight but durable two-way 5 zipper with anti-snag for easy entry and exit
Standard mummy cut is efficient, warm and comfortable
Down-Filled face gasket comfortably blocks drafts at the hood opening
Two-way zipper allows for easy ventilation
Left hand and right hand zippers available for ziptogether functionality
Durable water repellent finish
Stuff sack and mesh storage bag included
Fabric Details
Shell: 30D Nylon Plain Weave (100% Nylon)
Lining: 30D Nylon Plain Weave (100% Nylon)
Product Specifications
Features:
Insulated, Water-resistant, Venting, Stuff Sack Included
Gender:
Unisex
Best Use:
Camping
Insulation:
Down
Sleeping Bag Shape:
Mummy
Product Reviews
Rated 5 out of
5 by
Jason Lyle from
As always Mountain Hardwear delivers!There is no replacement for down when it comes to staying warm. My Phantom 30 has kept me warm in 20 degree weather in a hammock. Absolutely LOVE IT!
Date published: 2022-12-03
Rated 5 out of
5 by
Ed from
My New Happy Warm Comfy World for 2022!Dialed In.
Mtn Hardware bags always seem to work the best for me. Sold a 20 synthetic for this new model and couldn't be happier. All the small details I expect, but the zipper is a great improvement along with the fantastic Ghost Whisperer fabric. THE NECK BAFFLE alone is worth the purchase of this bag. Compresses in my Hyperlite 3400 horizontally on the bottom like a pod sack. Used an OR down beanie with merino neck gaiter along with Minus 33 top/tights and Vampire socks on a 4.1R pad and took it down in the single digits toasty! FULL Zipper allows quilt like conversion on warmer nights.
Date published: 2022-09-22
Rated 5 out of
5 by
Nolan from
Packs small, super light, and warm enough!Woke up to 40 degree weather and a very humid morning after rain in Colorado. Outside of the bag was wet due to condensation but bag kept me warm and dry all night! Bag dried quickly after hanging it for a little while. Packs super small and fits easily in my bikepacking saddle bag. Only complaint if I had to find one is that the down feathers at the feet weren't evenly distributed, so it took a little time for my feet to warm back up after getting into the bag.
Date published: 2022-06-27
Rated 5 out of
5 by
Nic from
Cozy and lightweight!!Too hot so far lol! Love it though :) used it a few times more as a quilt on nights down into the 40s cause of how warm it is.
Date published: 2022-06-24
Rated 5 out of
5 by
Westcoast3000 from
Top notch - unrivaled??Light, warm, packable, colourful. What more could you ask for? Cant wait to use this bag this summer in the alpine.
Date published: 2022-06-23
Rated 1 out of
5 by
Clb0502 from
Very DisappointedAs a long time Mountain Hardwear fan I was super disappointed in this bag. I purchased it to complete my second Thru Hike (the CDT) and was very surprised to be freezing every night and unable to sleep even though the temps were in the mid 30s and 40s at night. I even paired it with a sea to summit liner and was still actively cold every night. I had to have my mom rush send me my old sleeping bag just so I could actually sleep at night until I could purchase something else. The glow in the dark zipper pull was a nice feature but otherwise felt the zipper still frequently snagged and the bag itself was much more compact than previous bags I have had by this same company. I contacted customer service and was told there was nothing they could do. For such a high price tag one would hope that a 15degree bag would keep a person warm in 40 degree weather, especially when paired with a liner. The fact that it didn’t seems like a huge failure. I could actively feel the cold spots anytime I moved and found it very difficult to believe that this bag is worth the high price tag.
Also, I have worked in the outdoor industry a long time and have completed the PCT and various other backpacking trips. I know gear and understand comfort ratings and everything that comes with them. This bag is a let down and isn’t marketed honestly.
Date published: 2022-05-11
Rated 2 out of
5 by
WiltedSlinger from
Extremely Light but NarrowI bought the 15 degree bag a couple months ago. Since then I’ve slept in it 7 times. The first few times I couldn’t get comfortable, due to the bad not allowing me to roll around much. The bag is much to narrow for me and I’m average height and weights. The bag is extremely light and easy to pack. I would recommend this bag to someone who only sleeps on their back and skinny, which is not me.
Date published: 2022-05-09
Rated 5 out of
5 by
Sergio Fitch from
great sleeping bagGreat Sleeping bag, very good loft and warmth, highly recomended
What Does the Mountain Hardwear Limited Lifetime Warranty Cover?
Mountain Hardwear's Limited Lifetime Warranty covers defects in materials and workmanship for the practical lifetime of Mountain Hardwear brand products manufactured by Mountain Hardwear or its affiliates. Only original, unaltered, and unmodified materials and workmanship are covered by their policy. The limited lifetime warranty does not cover damage caused by normal wear and tear, improper care, misuse, accident, neglect, or the natural breakdown of materials over time. Products should be returned to Mountain Hardwear for evaluation. Items with defects in materials and workmanship will be repaired or a Virtual Merchandise Credit will be issued. Damages due to improper care or accident may be repaired at a reasonable rate. This policy is applicable to United States customers only.
How Long Does the Limited Warranty Last?
This Limited Lifetime Warranty lasts for the practical life of the product. Coverage ends if you sell or transfer the product. Proof of purchase may be required.
What Will Mountain Hardwear Do?
Their Warranty Department will inspect the product at no charge to you. If the Warranty Department determines, in its sole discretion, that the product has a defect covered under this Limited Warranty, they will repair or issue a Virtual Merchandise Credit equivalent to the MSRP value within approximately four weeks of inspection. Depending on the season or product, it may take longer to repair certain items. Mountain Hardwear will discard your product if your product is covered under their limited warranty policy. If you would like your original product returned instead of a Virtual Merchandise Credit, please check the box on the printable warranty form or call them no later than 10 days after you ship your product at 800-953-8398.
How Do You Get Warranty Services?
You may seek resolution directly through the retailer where you purchased the product, such as this website. In many cases, the retailer will be able to assist you.
US Customers - You can send your product to Mountain Hardwear, however, you will need to fill out the warranty form found on their WARRANTY PAGE, where you will also find a shipping address for returning your product.
International Customers - Visit the Mountain Hardwear WARRANTY PAGE to find information to assist you through the warranty process.
Please note that by law, products must be cleaned prior to sending. Items received by Mountain Hardwear that are deemed insufficiently cleaned will be returned to the customer unprocessed.
