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Moosejaw Rewards
You earn MJ$10 for every $100 you spend on Moosejaw.com or at our shops (MJ$2.50 for discounted items). That's like getting 10% back in Rewards!
Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
Earning MJ$:
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
Program Abuse:
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
Are you Sure?
Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
Earn 10% back on all full-priced purchases on Moosejaw.com or at our shops (2.5% for discounted items).
The program is FREE. Just register and join during the checkout process. So Easy.
After joining the program, you'll receive your MJ$ as soon as your order ships. Then the next time you shop at Moosejaw, you can redeem those MJ$ to get awesome gear for way less.
"Get it by" - For in-stock and ready to ship items, choose the your shipping speed at checkout to get your items by the "get it by" date. Your items will ship SAME DAY for orders placed before 3pm EST.
"Oversized" - This means the item is large and can only be shipped using 4-6 Day ship speed. Additional shipping charges may apply.
"Freight" - This means the item is too large for standard shipping methods, and must be shipped by truck freight for an additional fee. Someone must be present to inspect, sign, and accept delivery, so we will call you to schedule delivery.
If you have any questions, please Live Chat or call us at 877-666-7352.
Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
The Mountain Hardwear Oven Mitt is definitely not recommended for taking hot dishes out of the oven. It is highly recommended for hanging around camp, toasting hands up. Built with 100% recycled Ghost Whisperer fabric, a 30d nylon ripstop, they're durable and ultralight, so they won't take up much weight or space in your pack, but drive a big punch when it comes to warmth. Featuring 650 fill power down, wiggle those fingers and rest up for the next leg up the mountain.
The Mountain Hardwear Oven Mitt is definitely not recommended for taking hot dishes out of the oven. It is highly recommended for hanging around camp, toasting hands up. Built with 100% recycled Ghost Whisperer fabric, a 30d nylon ripstop, they're durable and ultralight, so they won't take up much weight or space in your pack, but drive a big punch when it comes to warmth. Featuring 650 fill power down, wiggle those fingers and rest up for the next leg up the mountain.
FEATURES of the Mountain Hardwear Oven Mitt
Ultralight 30D Nylon Ripstop provides compressible and durable shell
700-fill down is warm and light
Synthetic palm provides tacky grip
Elastic cuffs
Pull-on webbing loop at wrist
Fabric Details
Shell: 30D Nylon Ripstop (100% Nylon)
Lining: 30D Nylon Ripstop (100% Nylon)
Product Specifications
Primary Shell Fabric:
Nylon
Primary Lining Fabric:
Nylon
Features:
Elastic Cuffs, Insulated, Ultralight
Sustainability:
Responsible Down Standard
Weight:
4 oz
Insulation Details:
650-Fill RDS-Certified Fluorine Free
Certification(s):
Responsible Down Standard
Product Technology:
Responsible Down Standard
Gender:
Unisex
Best Use:
Casual, Camping
Insulation:
Down
Glove Type:
Mitts
Responsible Down Standard
The Responsible Down Standard helps make sure the down and feathers used in your products are only taken from humanely treated animals. Consumers purchasing products with this certification can be ensured the ducks and geese are not subjected to unnecessary harm.
Rated 1 out of
5 by
Lindsay from
Very fragile, sizing issuesThe gloves are warm but the positives end there. The sizing seems off, I ordered an xs which fit however I'm a usually a medium in other brands. The palm of the glove started to delaminate almost immediately (after wearing only three times) and ripped open shortly after. The palm fabric is very fragile, almost no abrasion resistance. Seems like a problem with the adhesive or fabric denier. Not thrilled I have to pay to ship them back when I only got a week of use out of them.
Date published: 2021-02-12
Rated 3 out of
5 by
Jenny from
Weight and warmth are great - concerned about durabilityso far only worn them to walk the dog a handful of times and palms are wearing away. love the weight and warmth
Date published: 2021-01-25
Rated 4 out of
5 by
Airsick Lowlander from
There is a reason they are called an oven mitt - they are huge!I picked up a pair for my husband for a fall hiking trip to the mountains (and ended up not using them then since there was an Indian Summer week up there) so they were kept back until real cold kicked in. My spouse lost a good amount of weight this year and that included quite a bit of body fat - so he gets cold easily now. Hence, the gloves.
Admittedly, they are enormously big - so big they fit over a full pair of gloves over your hands. He didn't mind the color, only that they kept his hands warm while we were out day hiking in 40* temps. We've now taken them out a few times and they are still holding up on the palms, where the recycled 10d nylon is still holding up - but I would hesitate using them more than a few hours at a time or at camp after a day's hike. When I used them earlier this week during a rare snowstorm in our area, they did fine until the snow got wet and I put them away so they wouldn't get soaked.
If we lived where the snow was dry, I'd consider getting them again (or a different pair with gore-tex for sturdier use) but for the rare cold day hike, they are just fine keeping the fingers warm while hiking during the day or afterward while trying to warm back up.
Date published: 2021-01-14
Rated 1 out of
5 by
CDB from
Great in theory, flimsy in practice.I purchased my pair of mitts about six months ago, and am sorry to report they began falling apart after two uses in the outdoors.
They are quite warm and comfortable, but unfortunately the black interior synthetic grip material is low quality, and began to fray and break apart after mere hours of use and light contact with some trekking poles.
Date published: 2021-01-03
Rated 5 out of
5 by
Stevo from
Bomber mittVery light and packable. Perfect back up mitt that you won't even realize you're carrying. Virtually no weight or bulk penalty. They are HUGE though. If you want to fit liner gloves under them go one size down from your normal size. If you want a snug fit go two sizes down. I'm a medium in every glove I've ever bought and a small is very large.
Date published: 2021-01-01
Rated 5 out of
5 by
rj2020 from
MOST COMFORTABLE MITTENS EVER!These are the best mittens EVER for comfort and warmth. My fingers get cold in every pair of gloves I've tried so I need mittens but often mittens are so unfriendly for picking things up or holding on to things. These are very flexible and adaptable.
The down side of these mittens (no pun intended)....they are huge! I ordered a small and they could fit two of my hands in one mitten. My 6 FT, 200 lbs. partner fits into them perfectly. I wish I had noticed how huge they were before throwing away the tags otherwise I would have exchanged them but I suspect even the XS would be too big.
Also, they are very white and bright which will be fine in the snow but out on the hiking trail they stand out like a "sore thumb". (again, no pun intended)
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Size Guide
Mountain Hardwear Men's Gloves and Mitts
SIZE
X-Small
Small
Medium
Large
X-Large
Circumference
6.5 - 7"
7 - 7.5"
8 - 8.5"
9 - 9.5"
9.5 - 10"
Hand Length
-
6.5 - 7"
7.5 - 8"
8+"
-
HOW to MEASURE Use the following steps to help you find your hand measurements, then reference the size info above to select a size.
Circumference: With your hand open, measure around the circumference of your hand, at the base of your knuckles.
HAND LENGTH: With your hand open, measure from the tip of your middle finger, down to the crease at the base of your palm.
Warranty Info
Mountain Hardwear Limited Lifetime Warranty
What Does the Mountain Hardwear Limited Lifetime Warranty Cover?
Mountain Hardwear's Limited Lifetime Warranty covers defects in materials and workmanship for the practical lifetime of Mountain Hardwear brand products manufactured by Mountain Hardwear or its affiliates. Only original, unaltered, and unmodified materials and workmanship are covered by their policy. The limited lifetime warranty does not cover damage caused by normal wear and tear, improper care, misuse, accident, neglect, or the natural breakdown of materials over time. Products should be returned to Mountain Hardwear for evaluation. Items with defects in materials and workmanship will be repaired or a Virtual Merchandise Credit will be issued. Damages due to improper care or accident may be repaired at a reasonable rate. This policy is applicable to United States customers only.
How Long Does the Limited Warranty Last?
This Limited Lifetime Warranty lasts for the practical life of the product. Coverage ends if you sell or transfer the product. Proof of purchase may be required.
What Will Mountain Hardwear Do?
Their Warranty Department will inspect the product at no charge to you. If the Warranty Department determines, in its sole discretion, that the product has a defect covered under this Limited Warranty, they will repair or issue a Virtual Merchandise Credit equivalent to the MSRP value within approximately four weeks of inspection. Depending on the season or product, it may take longer to repair certain items. Mountain Hardwear will discard your product if your product is covered under their limited warranty policy. If you would like your original product returned instead of a Virtual Merchandise Credit, please check the box on the printable warranty form or call them no later than 10 days after you ship your product at 800-953-8398.
How Do You Get Warranty Services?
You may seek resolution directly through the retailer where you purchased the product, such as this website. In many cases, the retailer will be able to assist you.
US Customers - You can send your product to Mountain Hardwear, however, you will need to fill out the warranty form found on their WARRANTY PAGE, where you will also find a shipping address for returning your product.
International Customers - Visit the Mountain Hardwear WARRANTY PAGE to find information to assist you through the warranty process.
Please note that by law, products must be cleaned prior to sending. Items received by Mountain Hardwear that are deemed insufficiently cleaned will be returned to the customer unprocessed.
