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Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
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Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
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"Freight" - This means the item is too large for standard shipping methods, and must be shipped by truck freight for an additional fee. Someone must be present to inspect, sign, and accept delivery, so we will call you to schedule delivery.
If you have any questions, please Live Chat or call us at 877-666-7352.
Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
FEATURES of the Mountain Hardwear Outpost 2 Person Tent
Industry leading DAC Featherlight NFL poles
D-shaped doors open and close easily
Two dual-canopy and mesh doors allow maximum protection during storms and maximum ventilation in fair weather
Mesh vents at roof and door for high / low ventelation
Multiple guyout points and guyline
Reflective accents for added visibility
Internal pockets for organization
Canopy: 40D Nylon Ripstop
Fly: 30D Nylon Ripstop 2000mm
Floor: 70 D Nylon Taffeta 10000mm
Tent Floor Fabric:
30D Nylon Ripstop
Tent Rainfly Fabric:
30D Nylon Ripstop 2000mm
Tent Canopy Fabric:
40D Ripstop Nylon
Free Standing, Internal Pockets
7 x 24 in.
Minimum Trail Weight:
30.6 Square Feet
Number of Poles:
Tent Pole Material:
Mountaineering and Alpine, Camping
Number of Doors:
Rated 5 out of
Winter CampingI went winter camping and used the Outpost 2 tent. Performed well with 7 inches of new snow and wind during the night. Happy about this product.
Date published: 2021-02-23
Rated 5 out of
Jax from Colorado from
Excellent ShelterThe tent is perfect for many usages. Excellent headroom when stuck in the tent for weather, easy and fast setup, great shelter in the wind and extreme weather, good ventilation. The only downside is the lack of integrated mesh and fabric doors, it may be better that way for ventilation in excessive warm weather so it is not a deal breaker. It is an excellent shelter overall.
Date published: 2021-01-23
Rated 2 out of
Backcountry Skier from
Disappointed Tall PurchaserI was really hoping for a better fit. As a two-person winter tent, this is really tight. Your sleeping bags are probably up against the sidewall and risk getting wet. The key point though, is that this tent seems unworkable for two people if one or both have a long sleeping bag. As long as both users have a regular size bag, it can work. As it is, it BARELY works for me as a one-person tent if I run my pad and sleeping bag diagonally. One end of the bag is still likely to end up against an end wall and potentially get damp / wet from condensation.
Other than this very key consideration, I like the tent, but I don’t know if I should keep it or return it.
(It could use more pockets.)
This seems to be industry-wide. I have not really found anything in a two-person tent that is any better. For two people, I prefer a three-person tent, even with the extra weight.
If it was 5” longer (it’s ADVERTISED length), for tall campers it would have no competition, and would weigh only a few ounces more.
Date published: 2021-01-21
Rated 4 out of
Great weight, but won't save you against harsh windsI bought this tent about a year ago, so far impressed with the weight and all of the small features that come along. It's easy to carry while being in a solo trip, so being 2 (in the spring/fall months) it's a dream. Although, if you need a tent that'll stand against dtrong winds, that's not the one. You could easily get this tent for most of the times for 4 season camping, but make sure to know that if you camp somewhere exposed to the wind, you'll feel it and sure thing you won't sleep.
So yeah, if you're on the market for a full-on winter tent, I'd reconsider this choice. If you're looking for and all-season mountaineering tent, this is peeeeeeeeerfect!
Date published: 2021-01-15
Rated 5 out of
Baby Trango!Pretty nice tent. Can see why this is a good all year tent. It’s nice and light weight, and sets up fast. I don’t know if I’d use it at altitude in the middle of a blizzard. But outside of that, this 3.9 season tent is really sweet. Enough room for two people if you don’t mind being close. In winter I always size tents down 1 person. So, this is a fantastic winter solo tent. Much more gear to carry in winter, might be cramped with two. Either way, you won’t be disappointed. Cool vents at the top too. Great job MHW!
Date published: 2021-01-03
Rated 5 out of
The perfect tent for most situationsI used this tent for a solo, late-September, high-country hunt in the Bitterroot Selway Wilderness. During this trip, I spent over 21 continuous hours in the tent taking refuge from non-stop variations of rain, sleet and snow accompanied by howling winds in the 30+ mph range.
With over 25 years of backpacking experience, I confidently say this is the best, most universal tent I have ever owned. The weight is more than ideal if you're on a solo trip and need a tent that can handle winter conditions like a big snow dump. The size of the tent is also very good for a trip with two people. On an earlier trip with my girlfriend, we both had plenty of room and sleeping pads weren't overlapped like has happened in a lighter, smaller 2-person summer backpacking tents. The front vestibule is sufficient for 2 backpacks and boots assuming that you enter/exit through the back entrance where the vestibule area is quite small. I am super excited about this tent.
Date published: 2020-11-02
Rated 5 out of
Fantastic tentGreat all around tent. A little bummed it didn’t come with a footprint, but that seems to be commonplace with tents nowadays (unless specified). Front vestibule is fantastic for keeping my stuff dry and not crowding up the tent. At 6’2” the bigger entrance is fantastic for exiting and getting up to use the bathroom when the ankles and back aren’t fully cooperative yet.
Date published: 2020-09-22
Rated 4 out of
Solid TentRecently bought the Mountain Hardware Outpost 2 after doing a lot of research. We wanted a 3-4 season tent for camping/backpacking the Appalachian Mountains primarily. Our goal was a tent that didn't have excessive condensation in the summer and didn't freeze us in the winter. I believe we scored. There is adequate ventilation for the warmer nights, and you have the ability to zip yourself in on the cooler ones. I'm not sure it would work well for a mountaineering tent since the fly doesn't go all the way to the ground, but that wasn't our purpose in buying it.
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Mountain Hardwear Limited Lifetime Warranty
What Does the Mountain Hardwear Limited Lifetime Warranty Cover?
Mountain Hardwear's Limited Lifetime Warranty covers defects in materials and workmanship for the practical lifetime of Mountain Hardwear brand products manufactured by Mountain Hardwear or its affiliates. Only original, unaltered, and unmodified materials and workmanship are covered by their policy. The limited lifetime warranty does not cover damage caused by normal wear and tear, improper care, misuse, accident, neglect, or the natural breakdown of materials over time. Products should be returned to Mountain Hardwear for evaluation. Items with defects in materials and workmanship will be repaired or a Virtual Merchandise Credit will be issued. Damages due to improper care or accident may be repaired at a reasonable rate. This policy is applicable to United States customers only.
How Long Does the Limited Warranty Last?
This Limited Lifetime Warranty lasts for the practical life of the product. Coverage ends if you sell or transfer the product. Proof of purchase may be required.
What Will Mountain Hardwear Do?
Their Warranty Department will inspect the product at no charge to you. If the Warranty Department determines, in its sole discretion, that the product has a defect covered under this Limited Warranty, they will repair or issue a Virtual Merchandise Credit equivalent to the MSRP value within approximately four weeks of inspection. Depending on the season or product, it may take longer to repair certain items. Mountain Hardwear will discard your product if your product is covered under their limited warranty policy. If you would like your original product returned instead of a Virtual Merchandise Credit, please check the box on the printable warranty form or call them no later than 10 days after you ship your product at 800-953-8398.
How Do You Get Warranty Services?
You may seek resolution directly through the retailer where you purchased the product, such as this website. In many cases, the retailer will be able to assist you.
US Customers - You can send your product to Mountain Hardwear, however, you will need to fill out the warranty form found on their WARRANTY PAGE, where you will also find a shipping address for returning your product.
International Customers - Visit the Mountain Hardwear WARRANTY PAGE to find information to assist you through the warranty process.
Please note that by law, products must be cleaned prior to sending. Items received by Mountain Hardwear that are deemed insufficiently cleaned will be returned to the customer unprocessed.