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Moosejaw Rewards
You earn MJ$10 for every $100 you spend on Moosejaw.com or at our shops (MJ$2.50 for discounted items). That's like getting 10% back in Rewards!
Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
Earning MJ$:
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
Program Abuse:
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
Are you Sure?
Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
Earn 10% back on all full-priced purchases on Moosejaw.com or at our shops (2.5% for discounted items).
The program is FREE. Just register and join during the checkout process. So Easy.
After joining the program, you'll receive your MJ$ as soon as your order ships. Then the next time you shop at Moosejaw, you can redeem those MJ$ to get awesome gear for way less.
"Get it by" - For in-stock and ready to ship items, choose the your shipping speed at checkout to get your items by the "get it by" date. Your items will ship SAME DAY for orders placed before 3pm EST.
"Oversized" - This means the item is large and can only be shipped using 4-6 Day ship speed. Additional shipping charges may apply.
"Freight" - This means the item is too large for standard shipping methods, and must be shipped by truck freight for an additional fee. Someone must be present to inspect, sign, and accept delivery, so we will call you to schedule delivery.
If you have any questions, please Live Chat or call us at 877-666-7352.
Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
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GORE-TEX®
Garments made with GORE-TEX® fabric are durably waterproof, windproof and highly breathable, providing reliable weather protection and maximum comfort for a wide range of activities. These garments keep your body dry by allowing perspiration vapor to escape so you remain cool during activity and warm during cool-down.
RECCO Reflectors
The RECCO® Rescue System is two-part technology. Ski resorts and mountain rescue teams carry RECCO® detectors, which send out a search signal. RECCO® reflectors worn by skiers, riders and other outdoors people, bounce back a directional signal that directs the rescuer straight to the reflector. Unlike other technologies, multiple RECCO® reflectors on a person can improve detection.
Product Reviews
Rated 5 out of
5 by
PJ805 from
Excellent pantsExcellent pants. I love the green color and they performed great in powder. I’m 6’ 165lbs and ordered a size small for a more slim fit.
Date published: 2023-04-10
Rated 4 out of
5 by
EnduroDuane from
So far so goodSo far I really like these pants. Fit is true for a Large. I like the venting on the inside of the legs as well as the fit around my boots. Only reason I gave them a 4 star rating is the belt around the waist is not a quality closure or belt. Just a plain strap that you would find on a backpack, not an expensive Gortex pant that should last for years....
Date published: 2023-02-17
Rated 1 out of
5 by
Diego26 from
Seams are extremely weakI bought this pair about three months ago. Seams are extremely weak! I work at a ski area where I require a durable pant. I would not recommend this pant! I have bought two pairs one being larger than I needed the seams still blew out. Definitely not worth the money
Date published: 2023-01-31
Rated 4 out of
5 by
Emeric from
Badly made Jacket-to-pant attachment loopGenerally satisfied, although the jacket-to-pant attachment loop broke after two uses only.
Date published: 2023-01-20
Rated 4 out of
5 by
None from
Sky RidgeI like these but the gaiter should be bigger or adjustable.
Date published: 2023-01-14
Rated 4 out of
5 by
Justin from
Great comfy pant for resort use.Pants are good quality and are great for resort wear. Kind of a regular/baggy fit. Small would have been too small. Kind of wish it was a more technical fit. They do stretch a bit with movement, which is good. They’ll be heavily used this year so we’ll see how they hold up!
Date published: 2023-01-06
Rated 5 out of
5 by
Ski Colorado from
Great fit and designI bought these ski pants after trying on eight other brands and found these to fit the best because of the way they were cut. They didn't feel big and bulky yet they gave me plenty of room to move. On top of that they have a great look to and a unique color that no other manufacturer has out there on the slopes.
Date published: 2022-12-26
Rated 4 out of
5 by
eh123 from
Amazing ski pants except for one flawThese ski pants are awesome! They fit me really well and the waist cinch holds in place. I'm 5'10, around 32 inch waist and M fits me well. The material is burly and the pockets work well. Why not 5 stars? One problem is that MH logo on the left leg is glued on and some of the letters have already fallen off over time after just a couple months of resort skiing. It's not worth the hassle and expense to warranty the pants, but it's definitely not a good look for the brand or for me when I wear the pants... I'm worried all the letters will eventually fall off, then I might warranty them. Embroider the logo next time, like other brands do please!
Would the ankle cuff fit around a large ski boot? i.e. is it adjustable (doesn't look like it from photos) or is it large enough as it is? Thanks.
Asked by: NatX
Hey there, thanks for your question.
These are designed large enough to fit over ski/snowboard boots as they are. Although there isn't any stretch or adjustment on the outer layer, these do have an elastic inner cuff that fits snug to keep snow out.
I hope this helps!
HOW to MEASURE WAIST: For your waist circumference, measure around the narrowest part of the waist, also called the Natural Waist, keeping the tape parallel to the ground.
HIP: For your hip circumference, measure around the widest part of the hips / seat / bottom, keeping the tape parallel to the ground.
* Please note that all size info provided corresponds to equivalent body measurements, not the dimensions of the garment.
MOUNTAIN HARDWEAR FIT GUIDE Mountain Hardwear clothing and outerwear is available in four fits. Each is designed to meet different needs for movement, protection and versatility depending on activity. Check the PRODUCT FEATURES and SPECIFICATIONS for the fit type of a style.
BODY FIT: Body-hugging fit for aerobic activities. Ideal for running, skate skiing and next-to-skin layering.
ACTIVE FIT: Trim fit, just loose enough for laying and freedom of movement. Ideal for backcountry skiing, climbing, mountaineering and running.
STANDARD FIT: Not too tight, not too loose. Standard fitting styles will fit over base and mid-layers without restricting movement. Ideal for backpacking, hiking, travel and work.
RELAXED FIT: A roomier and more progressive fit, relaxed styles might have a longer length than a standard fit and a softer drape. Ideal for backpacking, hiking, skiing and hanging out.
Warranty Info
Mountain Hardwear Limited Lifetime Warranty
What Does the Mountain Hardwear Limited Lifetime Warranty Cover?
Mountain Hardwear's Limited Lifetime Warranty covers defects in materials and workmanship for the practical lifetime of Mountain Hardwear brand products manufactured by Mountain Hardwear or its affiliates. Only original, unaltered, and unmodified materials and workmanship are covered by their policy. The limited lifetime warranty does not cover damage caused by normal wear and tear, improper care, misuse, accident, neglect, or the natural breakdown of materials over time. Products should be returned to Mountain Hardwear for evaluation. Items with defects in materials and workmanship will be repaired or a Virtual Merchandise Credit will be issued. Damages due to improper care or accident may be repaired at a reasonable rate. This policy is applicable to United States customers only.
How Long Does the Limited Warranty Last?
This Limited Lifetime Warranty lasts for the practical life of the product. Coverage ends if you sell or transfer the product. Proof of purchase may be required.
What Will Mountain Hardwear Do?
Their Warranty Department will inspect the product at no charge to you. If the Warranty Department determines, in its sole discretion, that the product has a defect covered under this Limited Warranty, they will repair or issue a Virtual Merchandise Credit equivalent to the MSRP value within approximately four weeks of inspection. Depending on the season or product, it may take longer to repair certain items. Mountain Hardwear will discard your product if your product is covered under their limited warranty policy. If you would like your original product returned instead of a Virtual Merchandise Credit, please check the box on the printable warranty form or call them no later than 10 days after you ship your product at 800-953-8398.
How Do You Get Warranty Services?
You may seek resolution directly through the retailer where you purchased the product, such as this website. In many cases, the retailer will be able to assist you.
US Customers - You can send your product to Mountain Hardwear, however, you will need to fill out the warranty form found on their WARRANTY PAGE, where you will also find a shipping address for returning your product.
International Customers - Visit the Mountain Hardwear WARRANTY PAGE to find information to assist you through the warranty process.
Please note that by law, products must be cleaned prior to sending. Items received by Mountain Hardwear that are deemed insufficiently cleaned will be returned to the customer unprocessed.
