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Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
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All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
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Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
Wood is the perfect medium for people who want to train hard and save as much skin as possible for the next session. The combo of wood and chalk gives an excellent grip without resorting to textured surfaces which can dig into the skin.
FINAL SALE: For safety reasons, we cannot accept returns on load-bearing climbing equipment. Sorry for being so mean.
FEATURES of the Metolius Wood Grips
Super skin-friendly wood makes these holds perfect for training
Attach with 3/8" socket-head cap screws or M10 metric bolts upon request
Smooth, rounded holds made from Alder wood
Includes mounting hardware (metric hardware available upon request)
Available in sets of 5 holds packaged on a card (random) or 25 holds packaged in a box (specify set 1 or 2)
24 x 6.2 in.
24 x 8.5 in.
All climbing equipment is final sale.
Rated 5 out of
Perfect to lean on while peeingLeaning on the wall while standing at my toilet was OK except for the times my hand slipped and that time when it was too humid and the paint peeled. The stained and waxed Metolius Wood Grip looks great on my wall and is comfortable and stable to lean against. It's small home improvements like this that bring joy to my life!
Date published: 2020-12-04
Rated 4 out of
Mixed set of great holds and okay holdsThe mix is good. There seems to be a few "jugs" and a few tough slopers. The slopers are very tough on a 40 degree wall, but would probably be nice on something less angled. The biggest jugs seem to always rotate a bit, no matter how tightened they are. It doesn't stop them from being used, but always in the back of your mind as you climb. They rotate more than plastic holds, but definitely nicer on the hands/fingers.
Date published: 2020-05-05
Rated 4 out of
Gives your woody class and social graceI used to have my own woody in my living room and these holds gave it a more formal air. The grip was good, much better than the local gym and their slick as glass holds.
What are the dimensions of the grips and do we select the type of grips based on the alphabetical list on the photo? Thanks!
Asked by: Ltwallace
Great question! I asked someone in the warehouse to track these down and they confirmed that each 5-pack is a random assortment and does not specifically correspond with the pictured sets but each does contain an assortment of large and small holds. Dimensions of the holds vary from 5"x 3"x 1" to 8"x 4"x 2.5" (no hold extends further out than 2.5" nor is shallower than 1"). Each package of 5 has at least 1 large and 1 small grip, as well as a decent combination of jugs, pinches and slopers.
Hope that helps!
Answered by: Triceratops
Date published: 2023-03-13
Can I get this in the 25-hold box set mentioned in the description?
Asked by: Iannnn
Hi Iannnn, thanks for the question! Unfortunately we only have these 5-piece sets in stock at the moment. Sorry about that but I hope this helps!