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Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
Are you Sure?
Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
"Get it by" - For in-stock and ready to ship items, choose the your shipping speed at checkout to get your items by the "get it by" date. Your items will ship SAME DAY for orders placed before 3pm EST.
"Oversized" - This means the item is large and can only be shipped using 4-6 Day ship speed. Additional shipping charges may apply.
"Freight" - This means the item is too large for standard shipping methods, and must be shipped by truck freight for an additional fee. Someone must be present to inspect, sign, and accept delivery, so we will call you to schedule delivery.
If you have any questions, please Live Chat or call us at 877-666-7352.
Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
FINAL SALE: For safety reasons, we cannot accept returns on load-bearing climbing equipment. Sorry for being so mean.
FEATURES of the Mammut Pro Protection 3.0 Airbag
Aluminum frame for optimum load transfer
Thermoformed back for high wearing comfort
Removable, padded hip belt
Front pocket for avalanche safety equipment
Diagonal ski carrier
Stowable axe-pole carrier
Integrated helmet carrier
Fully zipped access into the main compartment from the back
Side compression straps
Padded goggle pouch
Hydration system compatible
Hip belt pocket
SOS label with emergency instructions
Gear loop on hip belt
Includes airbag system
Protection Airbag System 3.0 Includes:
Small / light packing volume
Compressed gas technology
Height-adjustable deployment handle
Airbag balloon in bright signal color
Organizer Panel, Sternum Strap, Hip Belt, Hydration Compatible, Ice Axe / Trekking Pole Loops, Hip Belt Pockets
420 D Nylon Tritan Ripstop
We only ship this brand to US Addresses.
Backcountry Skiing, Mountaineering and Alpine, Avalanche Safety and Rescue
Rated 5 out of
Jonnie O from
First ImpressionI'll have to wait until winter to test the back, and hopefully won't need to use the airbag feature. The features and zippers all seem heavy-duty and strong. The airbag takes up pack volume near the top of the pack, so the usable pack volume is lower down; I'll have to wait and see if working around the airbag bulge will affect getting bulky items in and out of the main compartment. The pack is reasonably heavy, even before adding the air canister, so if weight is your main concern, and you don't extra size, you might want to go with the "light" version. It also would have been nice if either the pack or the canister (sold separately) came with the reset tool (neither did).
Date published: 2021-07-07
Rated 5 out of
Very comfortableI've worn the pack about 20 times by now, the support in the back of the pack is very nice. I used to wear the Scott Patrol ep1, and the lack of support was very uncomfortable for my collarbone (which I broke last year, and now I have a plate there).
I have yet to actually have to use the airbag part of this, and I hope I never have to. But I did inflate it at the shop I got the canister filled, and it seems to work. Repacking the airbag however is quite the struggle (but that's with most airbags)
Date published: 2020-01-19
Rated 5 out of
JD Walker from
Great packGreat pack. Improvements in air bag to offer protection of head and neck, when inflated. Fits well - has adjustable aspects to fit. Easy to carry any needed gear.
Does this fit a small person? I'm looking for a solid avy pack that can comfortably (bearably) be worn all day on my 5'8" 112lb frame. With medium boobs... anyone know the height of the sternum strap? Everything I've tried on is comically oversized.
Asked by: Joules
Hey there Joules, great question! With your height and frame, I would actually recommend that you check out the Mammut Pro Short Removable 3.0 Airbag. It has a shorter back, designed to be more comfortable for those with smaller frames; while still offering the same, unrivaled avalanche protection and not sacrificing large amounts of pack volume. I hope this helps!
Answered by: Marty Moose
Date published: 2018-10-10
Per the ad, the Mammut Pro Protection 3.0 does NOT include an airbag or cartridge... Is that an error? The backpack is for sale for $800. That is an expensive backpack....
Asked by: David
Great question, and we're so glad you asked, because there was indeed an error on our product page for this particular backpack. We checked with our friends at Mammut to confirm that the bag you see on this page DOES include the airbag system 3.0, which is why it's a more expensive pack.
We also carry the Mammut Pro Protection 3.0 Ready Airbag, which is compatible with the separate airbag, but it does not come with the airbag included. It also has a lower price point. You can check that version of this pack out here: https://bit.ly/2A6CXg9
I hope this helps! We're updating our page to reflect the correct info.