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Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
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Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
The Mad Rock Duo Pad is a crash pad for bouldering. Carry easily thanks to a beefy suspension system plus a built in flap that helps you add another pad to the load. Oh you thought that built in flap was single use? Nope, it also doubles as a welcome mat when you've laid it out and are kicking off your approach shoes in favor of climbing shoes. Also included is a water bottle holder, because it'll take some effort and you'll probably get thirsty along the way to the crag.
FINAL SALE: For safety reasons, we cannot accept returns on load-bearing climbing equipment. Sorry for being so mean.
FEATURES of the Mad Rock Duo Pad
Full-featured crash pad for next-level bouldering protection
Straps and daisy chain attach to second pad for carrying
Hip belt strap offers a comfortable carry to the boulder field
Welcome mat extension for wiping off shoes before you climb
Connecting flap for continuous protection
Extra daisy chain loops for carrying shoes and water
Expanding pocket for carrying water bottle, beanie, and chalk
Hip Belt, Load-Lifter Straps
56 x 42 x 5 in.
This is an oversize item and can only ship via ground shipping., All climbing equipment is final sale.
Rated 4 out of
Solid pad but shoulder strap are too narrowI've used this pad for several trips. It's a solid pad with good cushioning. My only complaint is that the shoulder straps are too narrow for such a heavy pad. It cuts into my shoulders more than carrying 2 regular pads, even when I have the hip strap buckled. I've compared it to other pads (Organic, Mad rock tri-fold, BD) that are a lot lighter than it, their straps are much wider and more cushioned.
Date published: 2022-12-20
Rated 5 out of
Awesome Pad!I purchased this pad about a month ago, and have used it a couple of times. The foam is super thick, so I wasn't super worried about falling, even from some taller highballs. The large number of daisy chains lets you clip on lots of gear, so you don't need to bring another bag if it's just for a short day trip (though I probably would because clipping and unclipping a lot of gear can get a bit tedious.) Setting up the pad can be a bit annoying as there are a lot of straps to undo, but if you are staying in one spot for a while that isn't really an issue. Overall great pad!
Date published: 2022-10-20
Rated 5 out of
Love it when taking multiple padsLove the strap system allowing me to carry two pads on my back. Being able to carry multiple pads out makes bouldering a little easier to do on your own. Or, if you’re working a massive problem, being able to bring two the the pile is great
Date published: 2022-10-11
Rated 5 out of
Great pad, loaded with featuresI bought this a month ago and it’s been a great pad. Love the features of carrying 2 pads and how they can connect. Will be buying a second one soon!
Date published: 2022-04-14
Rated 5 out of
Great Crash Pad!I gave this crash pad to my husband as a Christmas gift. He absolutely LOVES it!! He built a climbing wall in our house and there is a lot of over head climbs where he felt more confident using this crash pad when he would climb. He also loves that the fact he can take this outdoors with him on nicer days when he goes bouldering. He is ready to get another one to complete his climbing gym. He loves the set up so when he does carry the crash pad outdoors he can carry it on his back with his other gear.
Date published: 2021-12-29
Rated 5 out of
Well built!I bought it about a month ago and it's done me well. Easy to carry, great support for falls, and honestly it looks great. It also feels fairly priced for the size. Good buy.
Date published: 2021-11-01
Rated 5 out of
The features are immaculate on this crash padI’ve taken many falls on this product so far! Hah it’s hard yet very absorbent on big falls! No broken ankles! The backpack feature is very comfortable on your back and you can fit a lot of rope, gear, more gear, more crash pads, and a water bottle.
Date published: 2021-08-13
Rated 5 out of
Great Value!I bought this for my son who is just starting out with rock climbing. It was highly rated and a good price point and value for beginners. I know my son will be safer using this pad!