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Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
Are you Sure?
Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
"Get it by" - For in-stock and ready to ship items, choose the your shipping speed at checkout to get your items by the "get it by" date. Your items will ship SAME DAY for orders placed before 3pm EST.
"Oversized" - This means the item is large and can only be shipped using 4-6 Day ship speed. Additional shipping charges may apply.
"Freight" - This means the item is too large for standard shipping methods, and must be shipped by truck freight for an additional fee. Someone must be present to inspect, sign, and accept delivery, so we will call you to schedule delivery.
If you have any questions, please Live Chat or call us at 877-666-7352.
Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
Frixion AT 2.0 rubber compound for a balance of traction and durability
Impact Brake System soles also offer superior grip on very steep
Due to the slanted and opposing angles of the lugs, the impact forces are reduced
Perfect combination of grip, long-lasting wear and shock absorption
Cushioned, Abrasion-resistant, Shock Absorbing
Compression Molded EVA
Off Trail, Mountain
We only ship this brand to US Addresses.
Climbing, Mountaineering and Alpine, Hiking
Rated 5 out of
Comfortable and lightThe Jackal is an exceptional trail shoe built for long distance. I mostly used this shoe for 20+ mile trail runs in steep / technical terrain, and I have to say I was pleasantly surprised. To get a primo fit, I sized up and took the footbed out of my left shoe (my left foot is slightly longer), and to navigate heel slippage I do a simple heel-lock with the laces. I do not have a wide foot, but the wide toe box feels wonderful and helps with foot swelling mid run. Finally, the tongue feels great on my high instep. All around a great shoe for me.
Date published: 2022-09-29
Rated 1 out of
Needs to go back to the drawing boardShould have stuck with the Akashas, but after several months battling plantar fasciitis, I liked the sound of the support in the Jackal. They felt good when I tried them on, but took them out on the trail for a couple miles three weeks ago. Downhills were miserable. Toes go straight to the end of the shoe. This isn't my first pair of La Sportivas so I knew to size up a half size. Also got a blister on my heel thanks to the heel slippage. I took them out for four miles last week and six today. Blisters on both heels today. Tried different socks also. These are the worst trail shoes I have ever had. Going to the burn pile.
Date published: 2022-06-19
Rated 5 out of
Super comfortableBest shoe ever ! I needed a shoe that was super comfortable , lightweight plenty of cushioning and something that would hold up to hiking trails this shoe fits the bill . Perfect for walking, hiking or running. I usually wear a 9 but went up a half size and the fit feels like it was custom made for my foot . The quality and color of this shoe is exactly what I wanted .
Date published: 2022-06-07
Rated 3 out of
Nice, but not a replacement for AkashaI was hoping that the Jackyl would replace my beloved - and discontinued - Akashas (La Sportiva, please bring them back!!). The shoe is marketed as “exceptionally cushioned” and ideal for long trail days, but I unfortunately found this not super accurate. The Jackyl is really lightweight and grippy, both great qualities. But I found it to be a more responsive ride, and I could definitely feel the ground underfoot. At the end of a 14 miler, my legs felt more fatigue than I’d hoped with brand new shoes. Also, like other reviewers I got some gnarly heel blisters and I felt the heel cup was pretty rigid. I think the Jackyl could be a great option for shorter days on easy trail, but I’m still looking for that cushy, comfy out of the box feel for 20-30 mile days that I miss so much in the Akasha.
Date published: 2021-11-21
Rated 5 out of
Perfect trail runner for country-built feetI have a 8 E-width foot (narrow-ish ankle, wide forefoot) with a high-ish instep and these were roomy and high-volume enough to fit my feet perfectly! Sized up 2 EU sizes (apparently this model ran small) and they work great. The shoe did dig into my heel a little when I first bought it, but it's broken in since then and hasn't posed an issue since.
Date published: 2021-10-05
Rated 5 out of
Comfortable, durableThis is my third pair of Jackals. Bought them for trail running and they are great. Also are fine on mixed surfaces in town. Have had years of on/off back issues - and have had very few issues since wearing these consistently.
Date published: 2021-09-24
Rated 1 out of
Horrible blistersThey felt great in the store but when actually trying to run in them they were awful. The back of the shoe is too stiff. Gave me the worst blisters of my life over my Achilles after only 2 miles. I had to take them off and walk barefoot on the trail. I have the bushidos and love those.
Date published: 2021-07-17
Rated 5 out of
blonde sasquatch from
Size up!For La Sportiva fans: these are plusher than Bushido, nimbler than Akasha, more stable than Lycan and just less everything-cumbersome than Mutants.
Am on my second pair and they're incredibly durable, despite the lightweight materials. Usually the heel cup & ankle collar would be pretty chewed up, with an added blowout for the bunion, but Jackals show virtually no sign of wear on upper after 400 miles.
I've been trail running since the '90s and these shoes have put so much love back into my runs. Caveat: size the heck up! I had to go am entire size, not the usual 1/2 that most LS shoes demand.
Men's 43.5 also fit me better than women's 43, so don't be afraid to cross dress your feet. Won't be sorry :)