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Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
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All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
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Our Rewards Program is completely FREE and easy to use.
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We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
The Kuat NV Base 2.0 Bike Rack is a platform rack for carrying your bikes around on your hitch. Durable and beefy in size, with a matte powder coat to give it that professional look. Your bikes will be well taken care of on the ride to the trails or the road you seek. Adjustable front wheel cradles allow for a wheel base up to 48" and tires as big as 4.8". Grab the bikes, lock 'em up with the integrated cable locks, and go.
FEATURES of the Kuat NV Base 2.0 Bike Rack
Adjustable front tire cradle system
Re-designed pivot with optional foot assist
Fully integrated cable locks and hitch lock included
Front tire ratchet with intuitive release
Rear tire strap features co-molded strap to protect wheels
No-tool install with hand tight hitch cam system
Premium matte powder coat
This is an oversize item and can only ship via ground shipping.
Cycling, Mountain Biking
Rated 5 out of
Best bike rack ever!Upgraded my old rack to this one and it is incredible! Very well made, sturdy, and heavy duty in comparison to others. Easy to load and unload. Doesn't rock as much as other racks I've used. It connects perfectly to the Kuat swing arm, allowing the tailgate to fully open.
Date published: 2022-09-18
Rated 4 out of
Missing Step 2Arrived on time and was surprised at the amount of assembly needed. Instructions were mediocre and went from step 1 to 3! A little difficult to assemble.
Date published: 2022-09-13
Rated 5 out of
High quality and very sturdy!I am extremely impressed with the overall quality and attention to detail. Take the cable bike lick for example. It is very thick and of high quality. Much more than just a deterrent. I also like how the same key works on both the bike lock and hitch lock. I highly recommend this bike rack if you want something of high quality that will last.
Date published: 2021-06-23
Rated 5 out of
solid as a rockI was reluctant to pay the cost for this rack, but am glad that I did. The saying "you get what you pay for" is relevant here. Once installed, this rack feels like it is part of the vehicle. Very easy to load bikes, and really like the integrated lock feature. Last bike rack I'll ever need!!
Date published: 2021-06-21
Rated 5 out of
Easy to use, well built and very sturdyThis is an amazing bike rack. I haul two electric bikes on it and am super happy how sturdy it is with no bouncing. It has a very secure hold on the bikes even on rough roads. I really like the lock feature that tucks away when not in use. I just ordered a Kuat Ramp for it today so I can load a bike by myself.
Date published: 2021-06-11
Rated 5 out of
Quality Rack - get what you pay forI use this rack on my truck and my wife's station wagon. It works awesome and holds our mountain bikes rock solid. The wedge feature on the hitch does a great job stabilizing the whole hitch. Materials are awesome and it has a great warranty on top of that.
Date published: 2021-03-31
Rated 5 out of
So worth itI bought this product (and the add on) to haul my family’s 4 bikes (or just 2 when I take the add on off). We did a -150 mi test this weekend to a state park before a planned 1000+ mi road trip this March.
I researched a lot of hitch racks before this purchase and I’m really glad I went with the Kuat. Everything worked great. The bike rack was sturdy and held our mix of bikes - a city bike, a 26” MTB, a 20” MTB and a 16” kids bike. Bikes were well spaced and secured (Kuat also mailed me 2 adapters for 20-24” bikes but I only needed to use it for the 16”). the bonus fat bike adapters helped me provide some extra security for the kids bikes to stop any movement (probably overkill on my part but nice piece of mind).
This rack has everything you could want - Great, strong platform for your bike (generally regardless of size). Fits adult bikes and kids bikes with ease. Integrated locks for security (handy for when you need to step away). It also stores relatively well - taking minimal space all things considered (though I don’t love how I have it stored at the moment).
The only cons I see are going to be common with any setup that can accommodate 4 bikes and is well made - it weighs a good bit and it is long. It’s also a bit on the pricy side (but quality and service from the Kuat team match the price tag so you get what you pay for).
Overall - if you are looking for a 2 x 2 system and you have the budget (or can stretch to make this work), you search is over.
Date published: 2021-02-09
Rated 5 out of
Astonishingly Easy to use!It is gorgeous looking, premium feel. Works on my Car. Very sturdy to have TWO e-bikes (60lb + 60lb) on. Easy setup and easy loading two bikes.
How many bikes can this accommodate? I have 2 ladies bikes with the angled bars, one of having curved angled bars.
Asked by: Cali T
Hello Cali T! This rack fits two bikes with wheelbases up to 48" and tires as large as 4.8." The curved bars shouldn't be an issue. Thanks for your question!
Answered by: Alice in Wanderland
Date published: 2017-09-07
Can the Kuat racks work for bikes with fenders? I have had an issue with the arm that locks the wheel on not fitting if you have full fenders. Our commuter and touring bikes all have full fenders. Thanks!
Asked by: Indygeowoman
I had a Kuat expert tell us that as long as the hook is attached to the fender as close as possible to the top tube of the bike, there will be no problem. There is padding on the inside of the hooks, but you could certainly add additional padding (like a rag or towel) between the hook and fender if you want some extra security. DO NOT CRANK HARD on the hook, though. Light pressure is all you need!
Answered by: Scrubba Dub
Date published: 2021-04-22
What does the 1.24 in and 2.0 in measurement refer to? The structural tubing or the tow post?
Asked by: Cali T
Hiya Cali T, thanks for your question! 2” and 1.25” refers to the hitch size. Hope this helps!