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You earn MJ$10 for every $100 you spend on Moosejaw.com or at our shops (MJ$2.50 for discounted items). That's like getting 10% back in Rewards!
Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
Are you Sure?
Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
Replacement trekking baskets, rubber tips and snow baskets available
If the product name has the word "pair" in it, that means it comes with TWO trekking poles. If the product name says "single" or has options to select a size, it means that particular style only comes with ONE trekking pole. Sorry to be so confusing. Please don't hate me.
Rated 5 out of
Great bang for the buck!For the price -point, it would be difficult to do better. These are my second set of the same poles (the first set was stolen), but I loved them so much I didn't even hesitate to buy the same again. Have had poles collapse on me during heavy use, but the adjustments on these are tight and perfect and it was never an issue. And the cork grips are comfortable even on long, hot hikes.
Date published: 2017-10-27
Rated 3 out of
Not what I expectedDo not have any expiriance with other poles. I know this is not carbon ones, but still they are unexpectedly havy for me. Also I was unable to tight the joins completely and I hear a rattle when trying using poles.
The handle seems comfortable. But anyway returning them
Date published: 2016-09-07
Rated 5 out of
Tired Mama from
Very pleasedWork great.I increased my daily mileage on my hike and wasn't as tired, figure that one out...Helped me balance and keep my feet dry with stream crossings. The cork handle are a must. Adding these to my packing on my AP thru hike for next year.
Date published: 2015-12-11
Rated 5 out of
Quality poles at a common-man priceI've put probably 70+ miles on these things, and they are great! They are especially good when it comes to hiking over rocks or on rocky surfaces. Here's a review I did of them recently https://www.youtube.com/watch?v=iiVb4HZUIQw
Hey Takeahike, thanks for your question! The pair of poles weigh 20 ounces. Hope this helps!
Answered by: Alice in Wanderland
Date published: 2017-11-04
Are snow baskets available for these and would they be good for cross country skiing and snowshoeing?
Asked by: Mattiemay
Hiya Mattiemay, thanks for your question! Yes, there are snow baskets available for these poles. They are intended for snow sports. You can find them on the Kelty website. Hope this helps!
Answered by: Alice in Wanderland
Date published: 2017-12-08
Is it comfortable to use this poles for women with small hands?
Asked by: maret
Hey Maret! That's a great question. I have small hands myself, being a puppet and all, and I think they're pretty darn comfy. One of my lady coworkers who has small hands agrees with me. Once you order these and they're delivered, just try them out indoors for a bit. As long as you haven't used 'em outside we should be able to take them back for a refund or exchange. You can read more about our sweet return policy at this link: http://www.moosejaw.com/returns
Answered by: Rocko Gigsby
Date published: 2016-12-09
Do these poles fold down for packing? If so how long are they when folded down?
Asked by: Michelle
Hey Michelle, thanks for the question! These poles are adjustable in length, not by folding but by sliding one section into the next. The smallest these can be adjusted to for travel or packing is 27 in. / 69 cm. I hope this helps!