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You earn MJ$10 for every $100 you spend on Moosejaw.com or at our shops (MJ$2.50 for discounted items). That's like getting 10% back in Rewards!
Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
Are you Sure?
Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
Hydro Flask Temp Shield
You worked hard to produce the precise temperature and TempShield is here to preserve it. Thanks to double wall vacuum construction, TempShield technology protects the contents of your bottle from the elements so you can enjoy your beverage as intended. This design keeps your refreshments cold for up to 24 hours and your hot drinks hot for 6 hours. Whether it's hot or cold on the inside, you wouldn't know it because the temperature won't transfer to the exterior.
Rated 2 out of
Zipper Broken TwiceI love this cooler and get many compliments on it, but it has broken twice. Customer service has been great and replaced it the first time. I am hoping for another replacement if they have made improvements to the zipper; otherwise, I'd love a refund at this point.
Date published: 2021-08-13
Rated 1 out of
Zipper FAILEDWithin 1 month of having this product the zipper failed. The "teeth" of the zipper will not lock into one another. We believe that due to the material used around the zipper that it stretches and is not taunt enough to keep the zipper together.
Date published: 2021-06-29
Rated 5 out of
Molly G from
Super lightweight!My family loves this backpack style cooler. It is so unbelievably lightweight that I can pack it full of food and drinks without weighing myself down. The backpack straps make is so much easier to haul everything else we may need for a trip to the beach, picnic in the park or a hangout at the river. it is especially helpful when my 2 year old decides she needs to be carried back to the car at the end of the day.
Date published: 2021-02-25
Rated 5 out of
Hydro Flask 15 L Soft Cooler PackReally good for Las Vegas. Cold drinks everywhere you go . Could hold a 12pack and room for some water. The pack is a perfect size and payed for it self. Money saver if you ask me and drinks on demand.
Date published: 2021-02-06
Rated 5 out of
Great cooler backpackWe love this! It will be perfect for park hangouts this summer, camping trips, and all the other fun outdoor things we have come to love this past year! Highly recommend. Easily stores beer or beverages, but can also be used for anything you want to keep cold. High quality product!
Date published: 2021-01-13
Rated 5 out of
Great Backpack CoolerThis is a well built piece of equipment. Only had it a few days, but I’d expect it to hold up. In general it’s a really nice backpack, and as a cooler it works well. This thing will have many uses, especially if you have kids.
Date published: 2020-12-28
Rated 5 out of
Kept my drinks super cold!!!This is the is the best soft cooler I have ever used!!! It keeps ice well and my drinks cold for a long time. I took this cooler to the hot springs in Mammoth Lakes California and I had super cold drinks and it was easy to carry. I would causation users that is does get heavy if you put more than 6 drinks in it and ice. I was able to manage it well.
Date published: 2020-08-24
Rated 5 out of
Perfect Cooler BagWe bought this as a beach/overnight camping bag and it's been awesome. The build is very sturdy, the design is fun and stylish and it keeps stuff really cool. The straps are comfortable for long walks or hikes with it and the compartmentalization is perfect. You can keep a solid amount of stuff up top above the cooler.