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Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
Are you Sure?
Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
You must use code CLIMBALOT to take the 20% off one full-priced item.
The deal is only on in stock items.
Deal cannot be applied to prior purchases or with other promotions.
Load bearing climbing equipment, like a harness or carabiner, is final sale by law so if you don't like your climbing stuff just hang it on your wall to impress your friends - sorry for being so mean about it.
"Get it by" - For in-stock and ready to ship items, choose the your shipping speed at checkout to get your items by the "get it by" date. Your items will ship SAME DAY for orders placed before 3pm EST.
"Oversized" - This means the item is large and can only be shipped using 4-6 Day ship speed. Additional shipping charges may apply.
"Freight" - This means the item is too large for standard shipping methods, and must be shipped by truck freight for an additional fee. Someone must be present to inspect, sign, and accept delivery, so we will call you to schedule delivery.
If you have any questions, please Live Chat or call us at 877-666-7352.
Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
FEATURES of the Hydrapak Shape-Shift 3L Hydration Bladder
Shape-Shift baffle locks for a slim profile and increased stabilization; unlocks for full volume and reverses for easy cleaning
Slide-Seal top opens wide for easy filling and closes tight for a leakproof seal
Dual FlexGrips make it simple to fill, carry and access in your pack
Flexible 36" HydraFlex drink tube is non-kinking and provides a steady flow
High-flow Blaster bite valve self seals after each sip and features a twist on/off bar to prevent leaks when not in use
Plug-N-Play connect system lets you easily disconnect the drink tube (an auto shutoff valve prevents leaking) and remove the reservoir from your pack for convenient refilling
Fully reversible for easy cleaning and drying, top-shelf dishwasher safe
Made of ultra-durable, abrasion resistant TPU & RF welded seams for superior durability and elasticity
Can be frozen or filled with hot water (max temp 60° C / 140° F
Safe and reliable, 100% BPA & PVC free
We only ship this brand to US Addresses.
Rated 5 out of
Rusty Shackleford from
Shape shift 3Great overall. Lightweight and easy to clean!!!! Would buy again
Date published: 2022-07-24
Rated 5 out of
Great versatile designThis was with me for a week long backpacking trip. It held ample water even with the baffles in place to allow it to fit my pack's water reservoir sleeve better. This thing never leaked on me and paired nicely with my Sawyer mini and the hanging system in my pack. It was easy to fill with water in a few swift scoops and locked up nicely after filling. The only thing to be cautious of is avoiding any sort of air/water locks in it by filling it up before it gets totally drained.
Date published: 2022-07-01
Rated 1 out of
Plastic taste is horrible!I bought this last year and I have tried to get rid of the horrible plastic taste to no avail. I have even filled it with lemon juice and soaked it for over a week. The intense plastic taste remains!
Date published: 2022-03-20
Rated 3 out of
Impossible to reseal baffle!Everything about this water bladder is great, except it's main feature that separates it from a lot of the competition which is the resealable baffle. I loved this bladder and thought it fit great it all my packs until I cleaned it and unsealed the baffle. This would otherwise be an amazing feature because it allows you to clean the inside really easily, but since you can't reseal the baffle (I literally tried for an hour to no avail using various lubricants and methods) it leaves it being a really awkward shape. Maybe it's not as much of an issue with the 2L, but the 3L becomes very long and bulky and makes it hard to pack around because the reservoir protrudes so much. I'm not sure if mine is due to quality control or this is just an inherent feature of the bladder, but it'd be great to hear from Hydrapak about how to actually reseal this thing and make it usable again.
It also is really prone to staining, if you use Aquamira it'll turn the reservoir an unpleasant yellow, I also spilled coffee on mine and there's a stain, but it doesn't impact the performance so really not a big deal.
Otherwise it lives up to expectations, it's survived many days smushed into my pack full of climbing gear, sandwiched between carabiners and belay devices so it's definitely tough. The sliding seal at the top also makes for easy emptying and refilling. Other than the shape I much prefer using it to the more traditional camelbak reservoirs I've had in the past.
Date published: 2021-11-30
Rated 1 out of
Inside ripped before I filled first time.I had to look up how to open and inverse to clean. A bit tough because I thought I'd break it. Directions say, "With a firm grasp of both the front and rear handles, pull the two handles apart from each other in opposite directions. A fair amount of force may be necessary so pull hard. Our reservoirs are tough. They can take it!"
No, they apparently can't.
I never even filled it with water.
Good concept? Maybe. Needs some more work.
Date published: 2021-08-20
Rated 5 out of
Outstanding Customer ServiceI spend a lot of time in the backcountry and had to make an emergency purchase of the shape shift 3L at a local store after my older one (different company) started leaking. I really like that it has baffles that helps with the sloshing around when it’s not all the way full, or that you can open up the baffles to allow even more water into the reservoir. Plus I am thrilled that you can turn it inside out and stick it on the top rack of the dishwasher for easy cleaning. Unfortunately, my very first time taking it out on the mountain mine developed a hole at the top of the reservoir. I don’t know if this way due to it having a pressure point by the way it sat in my pack, me setting my pack down to roughly, or a manufacturer defect. Regardless, I filled out the warranty claim (I figured it was worth a shot) and within 24hrs I had a response letting me know my claim was accepted, and within 48hrs I had a new reservoir being shipped to me. Great customer service speaks volumes to me, and they went above and beyond what most companies are willing to do! Now with all that being said the Shape Shift was the only 3L one in the store with no other options, and I was leaving that day for a trip so I was desperate. After seeing all of Hydrapak’s other products I think the HydraSleeve 3L would be a better all around option for me.
Date published: 2021-08-13
Rated 4 out of
Pat N. from
This reservoir mitigates sloshing and cleans easyI recently used the Shape-Shift 3L for the first time on a 20k hike up Mt. Cucamonga in Southern California. It worked great. I used it with the baffle closed and it helped eliminate the usual sloshing that occurs as the hike goes on. And I love how easy the Shape-Shift is to clean: just turn it inside out and rinse it off. The included hang tab also helps with drying. As with my other HydraPak products, the construction seems sturdy and I expect it will withstand a lot of use. My only criticism so far is that it is slightly more difficult to fill than reservoirs with a screw top. That said, the ease of cleaning out weighs that small flaw.
Date published: 2021-06-21
Rated 5 out of
Great product; even better companyHydraPak really stands behind their products. If you have any problem you simply tell them about it, send a picture, and they send you a free replacement part(s). Support this fantastic company and you will love the product.