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Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
Are you Sure?
Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
"Get it by" - For in-stock and ready to ship items, choose the your shipping speed at checkout to get your items by the "get it by" date. Your items will ship SAME DAY for orders placed before 3pm EST.
"Oversized" - This means the item is large and can only be shipped using 4-6 Day ship speed. Additional shipping charges may apply.
"Freight" - This means the item is too large for standard shipping methods, and must be shipped by truck freight for an additional fee. Someone must be present to inspect, sign, and accept delivery, so we will call you to schedule delivery.
If you have any questions, please Live Chat or call us at 877-666-7352.
Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
Aggressive sole construction for optimized climbing
Heel welt for semi-automatic crampons
Cordura with reinforcing seams
Optimized Ghilly lacing in the toe area
Soft cuff with honeycomb structure for additional comfort
Suede, Cordura fabric
We only ship this brand to US Addresses.
Rated 5 out of
Very comfortable for my wide and bigh volume feetI've had these for several weeks and have put about 30 miles on them so far - on and off trail. They perform very well with good grip and comfort and enough flex to make them feel pretty close to a regular hiking boot. My feet are about E width and a high arch and these have fit me very well. I am a 10.5 in regular street sneakers and I tried both an 11 and a 10.5 and the 10.5 was the right size for me. Would definitely recommend to others.
How stiff are the Makra Combis? I have an extremely stiff boot now and it doesn’t agree with me. I also tend to get a bit of heel rub are these boots known for this?
Asked by: Cody
Hey Cody, so sorry for the delay, we were finally able to get a hold of our friends over at Hanwag. They unfortunately do not have specific stiffness ratings for their boots, so there isn't really a value I could give you. However, they did state that this is one of their more stiff boots, surprisingly considering that it is a synthetic boot. If properly sized, you should not have heel rub to worry about with these boots. I hope this helps!!
Answered by: Marty Moose
Date published: 2019-08-21
Where are these boots manufactured?
Asked by: BJJgrappler
Hey BJJgrappler, thanks for the question! We were able to get in contact with our friends over at Hanwag, turns out these Makra Combi GTX are made in Croatia. I hope this helps!
Answered by: Marty Moose
Date published: 2020-08-29
Do these boots have a shank? And if so what type?
Asked by: Linehand
Hey Linehand, thanks for the question! Surprisingly, Hanwag doesn't actually use shanks in their boots. That being said, they provide their own "ABCD" categorization to measure the flexibility and strength. This boot falls into category C, conditionally compatible with crampons and suitable for long trips in trackless terrain with lots of luggage. I hope this helps!
Answered by: Marty Moose
Date published: 2021-07-24
Do these boots run true to size? What type of insulation if any, do these boots have.
Asked by: Dave H
Thanks for the question! The Men's Makra Combi GTX is an all-season Boot due to the Gore-Tex lining. It does not have any insulation and runs true-to-size. We always suggest sizing up if you plan to wear thicker than normal socks. I hope this info helps!
Answered by: Foxxy Cleopatra
Date published: 2020-08-29
Are these boots synthetic? Do they need to be treated with a waterproofing wax? Thanks.
Asked by: Bill333
Hey there Bill333, thanks for the question! The upper of these boots is actually suede and could be treated with Nikwax Nubuck and Suede Proof to be waterproofed. I hope this helps!
Nikwax Nubuck and Suede Proof - https://bit.ly/2P5ECIb