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Moosejaw Rewards
You earn MJ$10 for every $100 you spend on Moosejaw.com or at our shops (MJ$2.50 for discounted items). That's like getting 10% back in Rewards!
Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
Earning MJ$:
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
Program Abuse:
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
Are you Sure?
Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
For Moosejaw Rewards members only. New members enroll for free during checkout.
You must use code GRAB20 to take the 20% off a full-priced item.
The deal is only on in stock items. Deal cannot be applied to prior purchases or with other promotions.
Load bearing climbing equipment, like a harness or carabiner, is final sale by law so if you don't like your climbing stuff just hang it on your wall to impress your friends - sorry for being so mean about it.
Earn 10% back on all full-priced purchases on Moosejaw.com or at our shops (2.5% for discounted items).
The program is FREE. Just register and join during the checkout process. So Easy.
After joining the program, you'll receive your MJ$ as soon as your order ships. Then the next time you shop at Moosejaw, you can redeem those MJ$ to get awesome gear for way less.
"Get it by" - For in-stock and ready to ship items, choose the your shipping speed at checkout to get your items by the "get it by" date. Your items will ship SAME DAY for orders placed before 3pm EST.
"Oversized" - This means the item is large and can only be shipped using 4-6 Day ship speed. Additional shipping charges may apply.
"Freight" - This means the item is too large for standard shipping methods, and must be shipped by truck freight for an additional fee. Someone must be present to inspect, sign, and accept delivery, so we will call you to schedule delivery.
If you have any questions, please Live Chat or call us at 877-666-7352.
Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
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Rated 4 out of
5 by
awilliamson28 from
Great transition clipsI’ve always been a Mtn biker. Recently made the transition to gravel bikes and wasn’t quite ready to dive into the typical road bike shoe. These fit the bill well. They’re stiffer than I expected, which I’m told is a good thing. If riding a trail I don’t feel like I’m
Going to lose my toe to a stray limb or boulder. Great support so far.
Date published: 2023-02-14
Rated 4 out of
5 by
RJrides from
Sick color combo.Love the style and color combination, easy to mix and match with your other bike gears and outfit. But especially, the comfort when you wear it on the trails. Definitely would recommend.
Date published: 2023-01-18
Rated 4 out of
5 by
Nipesh from
Loved it.Recently purchased it and loved it right away. Great for biking.
Date published: 2022-12-01
Rated 5 out of
5 by
druff1976 from
Great shoe. Get it.[This review was collected as part of a promotion.] Great show, with plenty of purchase on the pedal. The fastening loop really snugs the shoe down too.
Date published: 2022-10-16
Rated 5 out of
5 by
Frazer from
Good solid cycling shoe[This review was collected as part of a promotion.] Good fit for me, comfortable and stiff sole. Like the protective plates for the cleats
Date published: 2022-10-16
Rated 5 out of
5 by
Earl from
v good so far[This review was collected as part of a promotion.] Go up a size from your normal otherwise they are too narrow.
Date published: 2022-04-10
Rated 5 out of
5 by
Davo from
Love the colours[This review was collected as part of a promotion.] I’ve gone up a half size in this shoe and fits perfect, great shoe for long days messing about on bikes with your mates
Date published: 2022-02-28
Rated 5 out of
5 by
Smithy from
Great shoe.[This review was collected as part of a promotion.] Great shoe and good deep recess for the cleat to help walking. Would definitely recommend.
HOW to MEASURE FOOT MEASUREMENT: Place a piece of paper on the floor, against a wall. Place your heel against the wall / on the edge of the paper and mark where your longest toe ends. Repeat this step with the other foot. Take the LONGER of the two foot measurements and refer to the size guide above to help determine your Five Ten shoe size. Please note the Foot Measurement info above is provided in centimeters.
