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Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
Earning MJ$:
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
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Product Returns and MJ$:
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Program Abuse:
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
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Earn 10% back on all full-priced purchases on Moosejaw.com or at our shops (2.5% for discounted items).
The program is FREE. Just register and join during the checkout process. So Easy.
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Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
The Diamondback Hatch 3 is a trail bike that's ready to power through any trail that calls your name. Great for devoted riders, this bike is made with aluminum to provide a lightweight feel while maintaining the durability that's necessary when you roll through the woods. Its Shimano 3x7 drivetrain finds the right balance as you charge through changing terrain and weather, topped off with Tektro hydraulic disc brakes that ensure ultimate stopping power no matter the conditions. The SR Suntour fork features 100mm of suspension that smooths out your ride no matter how long you're in the saddle.
The Diamondback Hatch 3 is a trail bike that's ready to power through any trail that calls your name. Great for devoted riders, this bike is made with aluminum to provide a lightweight feel while maintaining the durability that's necessary when you roll through the woods. Its Shimano 3x7 drivetrain finds the right balance as you charge through changing terrain and weather, topped off with Tektro hydraulic disc brakes that ensure ultimate stopping power no matter the conditions. The SR Suntour fork features 100mm of suspension that smooths out your ride no matter how long you're in the saddle.
FEATURES of the Diamondback Hatch 3
Custom-Formed Aluminum Frame Features Progressive Wheel Sizing: 27.5" On XS, S And 29" On M, L, XL
Sr Suntour Xcm-Ds Fork Offers 100mm Of Coil-Sprung Suspension To Soak Up Bumps
Shimano 3x7 Speed Drivetrain Means You'll Always Find The Perfect Gear
Tektro M275 Hydraulic Disc Brakes Provide Great Stopping Power
Pedals Included, Limited Lifetime Warranty On The Frame For As Long As The Original Retail Purchaser Owns The Bicycle
Included Fender Mounts Allow You Add Fenders To Ride In Inclement Weather
Frame: Custom Formed Al-6061 Heat Treated Aluminum With Progressive Wheel Sizing (27.5" - XS,S) (29" - M,L,XL)
Fork: Sr Suntour Xcm-DS 100mm Of Travel With Pre-Load Adjuster, For Is Post Mount Disc
Headset: 1-1/8" Semi Integrated Cartridge Bearing
Cranks: Shimano Tourney TY301,42/34/24T
Bottom Bracket: Sealed Cartridge Bearing
Front Derailleur: Shimano Tourney TY500 Dual Pull
Rear Derailleur: Shimano Tourney Tx800
Shifter: Shimano M310 3X7 Speed Rapid Fire Shifter
Front Hub: Formula DC-20Fquick Release, 6 Bolt, Disc, Quick Release
Rear Hub: Formula DC-22-7Rquick Release, 6 Bolt, Disc, Quick Release
Spokes: Stainless Steel
Rims: Aluminum MTB DDM-2 Double Wall, 32 Hole
Tires: Vee Tire Co. Rubber Rail Escape, 27.5x2.25 Or 29x2.25"
Brakes: Tektro M275 Is Post Mount, Hydraulic With 160mm Rotors F/R
Brake Levers: Tektro M275 Hydraulic
Pedals: Wellgo Plastic Body
Handlebar: Aluminum 31.8mm Bar, 25mm Rise
Grips: MTB Grip
Stem: Aluminum MTB 31.8 Bar Bore Stem
Seat: MTB Saddle
Seatpost: Aluminum 27.2 Post With 15mm Offset
Extras: Rack, Fender And Bottle Mounts
Product Specifications
Brake Type:
Hydraulic Disc Brake
Features:
Front Suspension, Shimano Components
Drivetrain Type:
3x7 Speed
Frame Material:
Aluminum
Disclaimer:
We only ship this brand to US Addresses., This is an oversize item and can only ship via ground shipping., Bike specifications and components are subject to change without notice.
Gender:
Unisex
Best Use:
Trail Biking, Mountain Biking
Product Reviews
Rated 5 out of
5 by
RMHan from
Well-geared, hydraulic disk brakes.Bumped up a bit in quality from my last bike, not a Diamondback, which I rode into the ground (commuting and trail, fitness and fun). Loving it so far--fast, smooth ride, comfortable seat, great on road and trail, easy shifting and awesome hydraulic braking. Easy to assemble. Didn't have to adjust gears or brakes. I even like the color (no choice).
Date published: 2022-06-12
Rated 5 out of
5 by
Tarzan from
A very nice bikeI am very pleased with my Hatch 3. The bike rides very stable and smooth. All shifting and braking are working fine. The seat is quite comfortable. I am adjusting to the 29" wheels as I have never had them before. Had to straighten a slightly bent front rotor and realign the caliper when I got the bike, but it is operating smoothly now. Would definitely recommend the bike.
Date published: 2022-04-23
Rated 5 out of
5 by
John from
Perfect fitThe bike has exceeded expectations, went together easy and was a perfect fir, have had it out in the fields and trails and shifting and comfort over the terrain has been great
Date published: 2022-04-12
Rated 5 out of
5 by
Kaden from
All around great bikeThis was my first mountain bike, but it is awesome! The bike is good for both streets and trails. I have ridden it on drops and rocks, and it handles it well. The bike looks really nice and I love the color. I go through grass, dirt, and gravel all the time and the bike works well. I think this is an amazing bike for beginners and even for some more advanced riders!
Date published: 2021-07-14
Rated 5 out of
5 by
Reido from
Diamond Back BikesPackage shipped promptly and arrived damage free. Bikes are great on and off road. Off road the front shock absorber is excellent and the bike handles with ease.
Great question, Kaden!
I asked the folks over at the Bike shop and they confirmed that the Diamondback Hatch 3 does indeed have a derailleur hanger on the bike.
Hope this helps!
Answered by: Winchester
Date published: 2021-06-09
Where does this bike ship from.
Asked by: Hunter Hulsey
Great question, Hunter!
As of right now these bikes are currently being shipped from our main warehouse but this is open to change depending on available stock.
Hope this helps!
Answered by: Winchester
Date published: 2021-05-19
What does this bike weigh?
Asked by: Lindsay
Great question, Lindsay!
In a large this bike weights right around ~30lbs.
Hope this helps!
Answered by: Winchester
Date published: 2021-06-21
What's the top tube size?
Asked by: NinoG
Great question, Nino!
540.0 mm(XS)
565.0 mm (SM)
590.0 mm (MD)
615.0 mm (LG)
640.0 mm (XL)
Hope this helps!
Answered by: Winchester
Date published: 2021-06-08
Are we able to have it assembled?
Asked by: cbubba02
Great question, Cbubba!
Most of our bikes come pre-assembled, for this bike in particular you'll have to assemble the front wheel, handlebars and the pedals. If you are not comfortable doing this yourself most if not all bike shops will assemble it for you for a small fee. We usually don't ship assembled bikes due to the fact that they have a much much higher chance of arriving damaged.
Below is an instruction video on how to assemble your Diamondback Hatch 3 if you choose to pick this one up:
https://ride.diamondback.com/assembly
Hope this helps!
Answered by: Winchester
Date published: 2021-05-20
I am 6.3ft, What size should I get?
Asked by: Alaska Manju
Hey there, thanks for your question.
The XL Frame Diamondback Hatch 3 is best suited for a rider between 6'1" and 6'4" so that's what I would recommend for you!
I hope this helps!
