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Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
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Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
The Black Diamond Women's Onyx 65 Pack is a hiking pack for long weekends to week long trips into the backcountry. The spacious pack allows you to put your house, food and drink, and some extra clothing on your back and explore the great outdoors. With ergoACTIV XP suspension the hipbelt pivots and the SwingArm™ shoulder straps move with you, creating a more comfortable all-day carry so you can get in that extra mile before making camp. Loading starts from the top, with a convenient compartment divider for your sleeping bag and multiple pockets at the sides and top for smaller items that require quick access. Strap your sleeping pad and trekking poles to the exterior and step into the wilderness for another adventure.
FEATURES of the Black Diamond Women's Onyx 65 Pack
ergoACTIV XP suspension with OpenAir backpanel
Top-loading with floating top pocket, Plus front zippered access
Waterproof taping on top and bottom
Compartment divider, Side and hipbelt pockets, Front and internal organizer pockets
Retractable trekking pole/ice axe loop, Sleeping pad straps, Hydration compatible
Also available as men's-specific Mercury
Organizer Panel, Ventilated Back Panel, Hydration Compatible, Ice Axe / Trekking Pole Loops, Hip Belt Pockets
65 liters / 3967 cubic inches
400d polyester twill, 420d nylon twill
We only ship this brand to US Addresses.
Rated 4 out of
Love the swivel hip belt feature!I’ve been using my onyx backpack for three years and love it! It’s awesome for hiking and traveling. Lots of space and pockets to organize. The swivel hip belt is my favourite feature, making the bag more comfortable with heavier loads, especially out in the backcountry.
Date published: 2018-04-05
Rated 3 out of
Love the swivel hipsI have had my pack for several years now. I use it a lot. I love many features of this bag, like the swivel hips and how adjustable the shoulder straps are.
The zippers started breaking in the first few months of use. The top pouch of this bag is unusable because the zippers won't even move any more. The seams on the main compartment are not holding up well either.
I am so torn with this pack. I want to love it for the comfort, but I hate the zippers.
Date published: 2018-03-06
Rated 3 out of
Great in theory, ok in practiceI really like the amount of pockets and reinforced pockets. The panel opening was a big selling point. However, it feels cheap. The pivot belt was good in theory, but came with no instructions. Wasn't the bag I was expecting. I'm returning it.
Date published: 2017-03-27
Rated 4 out of
The bag itself is great, not feeling the suspension systemI took this bag on a 5-day trip around Cranberry Lake in the Adirondacks. I LOVE the bag itself. Great color, huge interior, very sturdy construction (straps and buckles), also waterproof zippers are excellent. Easy access to any part of the interior. And the water bottle pockets are nice and deep so bottles don't slip out.,,,,BUT, I had a problem with the "ergoActiv" suspension system. This pack is supposed to be women-specific and really comfortable for large loads. The shoulder and hip straps themselves are nice and padded, but the swinging of the pack from a hinge and the hip belt made for a problem. The bag rocked back and forth, which made it feel like double the impact with each step. Black Diamond has been really responsive about this issue. They said it could be that the pack doesn't fit me, and if we can't get it straightened out I can swap out this product for something new. They also said no other customer has complained of this problem.