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You earn MJ$10 for every $100 you spend on Moosejaw.com or at our shops (MJ$2.50 for discounted items). That's like getting 10% back in Rewards!
Rewards Program Terms and Conditions
Last updated January 1st, 2020
Opting-in to Moosejaw Rewards:
All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. Users can opt-in to the program while checking out on Moosejaw.com or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.
All information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase.
The program opt-in requirement was added on August 6th, 2019. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided. We really, really don't want to that to happen, so please opt-in or we'll feel terrible.
Leaving Moosejaw Rewards Program:
You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (877-666-7352) or in-store with help from our employees. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.
All items we sell are eligible with the exception of gift cards or other items specifically noted. Full-priced items earn 10% back while discounted items earn 2.5%. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. You do not earn MJ$ for shipping or tax charges, only from the item value. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration).
Checking & Redeeming MJ$:
On Moosejaw.com, just sign-in on any page to see your available balance. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. We will also send you a monthly email that details your balance and other account activity. This is a transactional email that you will receive even if you are not subscribed to our marketing emails.
Bonus Rewards Promotions:
Every so often, we'll have special offers where you can earn bonus MJ$, like an additional 10%, 20% or 40% back. So if we are running a 50% back special offer, and you buy a regular-priced item for $100.00, you will receive MJ$10.00 in base points, and a bonus of MJ$40. These special offers may have a cap on how many bonus MJ$ you earn during the promotion, but you will always earn the base Reward Dollars. Make sure to check us out on our social channels for other ways to win some extra MJ$!
MJ$ on Gift Cards:
You don't get earn MJ$ when you buy a gift card, but you do get MJ$ when you spend a gift card. Sorry gift givers. You're welcome gift receivers.
Product Returns and MJ$:
If you return an item, we deduct the MJ$ earned on that item from your balance. If you used the MJ$ and your balance is less than deduction, then your refund is reduced by the difference.
The intent of the program is to provide our loyal customers with a way to buy great gear for less. Moosejaw reserves the right to remove any user from the program and zero out their MJ$ balance if Moosejaw determines that the user is abusing the program by buying for resale, attempting to game the program or any other reason at Moosejaw's sole discretion.
Are you Sure?
Our Rewards Program is completely FREE and easy to use.
By opting out, you forfeit all the Moosejaw Rewards Dollars your currently have in your account, which is basically throwing away free money. What would your grandmother say about that? If you're 100% sure, please click "OptOut" below.
"Get it by" - For in-stock and ready to ship items, choose the your shipping speed at checkout to get your items by the "get it by" date. Your items will ship SAME DAY for orders placed before 3pm EST.
"Oversized" - This means the item is large and can only be shipped using 4-6 Day ship speed. Additional shipping charges may apply.
"Freight" - This means the item is too large for standard shipping methods, and must be shipped by truck freight for an additional fee. Someone must be present to inspect, sign, and accept delivery, so we will call you to schedule delivery.
If you have any questions, please Live Chat or call us at 877-666-7352.
Special order items take longer to ship
We want to make extra-sure you realize that you've added a special order item to your cart. These items take a little longer to get to you because we have to order from the manufacturer first. The "Est. Ship Date" is the date we expect items to leave our warehouse... so add your chosen shipping speed to see when it will show up at your door.
Rated 5 out of
Love the shoe! Hope Altra doesn't change it!Best Altra I've worn and I've been wearing them for several years. PLEASE don't change anything but the color!
Date published: 2023-03-14
Rated 1 out of
Sole peeling off after wearing it 3 timesLiked the look & feel but unfortunately the production quality is terrible. Have emailed Altra to get it exchanged. Should have read the reviews before buying. Other Altra products (Solstice, Lone Peak) don't have that issue.
Date published: 2023-03-07
Rated 5 out of
One of the best shoes I have ever had.Love the wide toe area and the way it feels after a long day on my feet!
Date published: 2023-02-21
Rated 1 out of
Poor qualityShoe sole starting delaminating one month after I staring wearing it. The upper material is of poor quality as well. definitely a decrease in shoe quality. Altra needs to re think the manufacturing process
Date published: 2023-02-19
Rated 1 out of
Clydesdale Trotter from
Production QualityPrevious Altra shoe purchases held up and were great. The shift to a toebox size option other than the original foot shape is contrary to the original reason of why I have chosen Altra over other running shoes. I have purchased two pair of the same style, Escalante racers within 6 months of each other. Only to have the same issue occur of the sole/ tread delaminating. Little customer service could do because both began this process after the 30 day policy. BOTTOM LINE: Altra team needs to re-evaluate who/ how their shoes are being manufactured and/or the quality of components that are used to make these shoes. Your 30 day return policy and hedging on the "wear and tear" response will not last long. In the end you will lose customers.
Date published: 2023-02-12
Rated 5 out of
Great shoe and very good qualityI have worn this shoe for a year using it for daily wear, going to the gym (treadmill), and also an international trip. On the trip I was walking 10+ miles per day for 2 weeks and even hiking. I am 6'6" and about 350lbs wearing size 15 so these shoes are punished by my weight. I have experienced no sole separation. The shoes still look and feel almost as new and the materials feel very high quality. They aren't the most beautiful, but certainly function well.
Date published: 2023-02-03
Rated 3 out of
Comfortable, but sole fell apartThe shoes are really comfortable, but like other reviews, my soles started peeling (within a month of wearing the shoes). For the price, this shouldn't happen. It's a shame because the look and feel of the shoes is good
Date published: 2023-01-29
Rated 5 out of
Wide toe box great for being on your feet all dayJust what I needed, room in the toe box, job requires being on my feet every day - very comfortable, great shoes and excellent customer service