Hiya Angela, thanks for your question! Lowa boots are warranted to be free from defects in workmanship and materials for a period of 12 months from the date of purchase. If there is a breach of such warranty the manufacturer will repair or replace the boots, just make sure you return the boot to us with proof of purchase within 12 months of purchase.
Such warranty does not apply to ordinary wear and tear or to damage resulting from abuse, negligence, improper repairs, inadequate fit, alterations, modifications or if the boot are used other than in the manner intended.
The manufacturer claims that this boot is meant to last 5-7 years but there is such as thing as Boot Sole Separation (Hydrolysis), meaning the boot sole will degrade when footwear is used only occasionally and is stored for long periods of time.
Sole units degrade faster than if the footwear is worn regularly. Hydrolysis is a normal material aging process that occurs in all footwear with a cushioned PU midsole independent of the manufacturer. The process also occurs in automobile, tires, ski boots or helmets and does not represent lower quality or even a quality issue in materials or workmanship.
Hope this eases your mind!
Date published: 2017-10-17