MOOSEJAW REWARDS TERMS and CONDITIONS
Last Updated June 3, 2017
WEBSITE USER AGREEMENT
1. Acceptance of Terms
New Moosejaw, LLC ("Moosejaw" or "we", "us", "our"), provides access to the Moosejaw Rewards website, located at Moosejaw Rewards (the "Site") because we love you. Our attorney loves you too but insists that your use of the Site is subject to your acceptance of this Website User Agreement ("Agreement").
By accessing, browsing, framing, using and/or linking to the Site, you become a User (defined herein) and agree to be bound by the terms of this Agreement. When using a particular feature of the Site, you may also be subject to any posted guidelines, rules, terms of service, privacy policies, or other contractual provision as noted. In the event of a conflict between any other agreement, rule, policies, or terms of service and this Agreement, the provisions of this Agreement shall govern. If you have any questions about this User Agreement please contact Moosejaw by Email before using the Site.
2. Types of Users
Any person accessing, browsing, or otherwise using the Site, either manually or via an automated device or program, shall be deemed a "User" under this Agreement. We love all of our Users, especially those that buy lots of stuff from us.
4. Use of the Site
You understand that Moosejaw is good, but not perfect. Therefore, we cannot and do not guarantee that the Site will be free of infection from viruses or other mean computer stuff that is intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information. Sorry about those big words. You should implement sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data.
5. Risk: Internet Use
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND THE INTERNET. AMONG OTHER THINGS, YOU ACKNOWLEDGE AND AGREE THAT THERE ARE MEAN PEOPLE IN THE INTERNET WORLD AND THEREFORE, ANY UPLOADS OR TRANSMISSIONS YOU MAKE MAY BE INTERCEPTED AND USED BY AN UNAUTHORIZED THIRD PARTY.
6. Paddling Safety Agreement
Get qualified instruction for the type of craft and equipment you will use, and follow safe practices. In addition:
• Always wear a USCG-approved personal flotation device (PFD or life vest).
• Obtain certified first-aid training and carry rescue/safety equipment.
• Guard against hypothermia-dress appropriately for weather and water conditions.
• Be aware of river water levels, tidal changes, dangerous currents, underwater hazards, and weather changes.
• Never paddle in flood conditions and never paddle alone.
• Review your owner's information package periodically.
I UNDERSTAND THAT PADDLING INVOLVES CERTAIN RISKS INCLUDING BUT NOT LIMITED TO THE RISK OF SERIOUS INJURY OR DEATH. I FREELY AGREE TO ASSUME FULL RESPONSIBILITY FOR THE RISKS INVOLVED.
7. No Warranties
DUE TO STUFF THAT WE UNFORTUNATLEY CAN'T CONTROL, MOOSEJAW DOES NOT WARRANT THAT THE SITE OR SERVICES WILL MEET USER REQUIREMENTS, OR THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE SITE WILL BE CORRECTED. THE SITE AND THE CONTENT AND SERVICES MADE AVAILABLE ON THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
MOOSEJAW DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR NON-INFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SITE, THE SITE CONTENT ANY MERCHANDISE OR SERVICES PROVIDED THROUGH THE SITE OR ON THE INTERNET GENERALLY, OTHER THAN MOOSEJAW'S PRODUCT GUARANTEE. (See Moosejaw's Guarantee.)
MOOSEJAW SHALL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY TRANSACTIONS ENTERED INTO THROUGH THE SITE. SOME STATES MAY NOT PERMIT THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU.
8. System Outages
Moosejaw periodically schedules system downtime for maintenance and other purposes because we want the Site to be available for you as often as possible. In addition, unplanned system outages also may occur. We are sorry, but Moosejaw shall have no liability whatsoever for the resulting unavailability of the Site or for any loss of data or transactions caused by planned or unplanned system outages or the resultant delay, misdelivery, or nondelivery of information caused by such system outages. Also, to the fullest extent permitted by applicable law, we shall not have any responsibility for any third party acts or any other outages of web host providers or the Internet infrastructure and network external to the Site.
You agree to indemnify, defend and hold Moosejaw and its affiliates, officers, directors, employees, attorneys, and agents harmless from and against any and all claims, demands, actions, costs, liabilities, losses and damages of any kind (including actual attorneys' fees) resulting from (i) your misuse or abuse of the Site, or (ii) your breach of any provision of this Agreement. You will cooperate as fully as reasonably required in Moosejaw's defense of any claim. Moosejaw reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you shall not in any event settle any such matter without the written consent of Moosejaw.
10. Intellectual Property
The contents of the Site, such as text, graphics, logos, audio clips, video, photographs, software, and other information (the "Content") is the property of Moosejaw and/or its affiliates or partners, and is protected by federal and international copyright and trademark laws, or other proprietary rights. These rights are protected in all forms, media and technologies existing now or hereinafter developed. You may print and download portions of the Content from the different areas of the Site solely for your personal non-commercial use. No portion of the Content may be reprinted, republished, modified, or distributed in any form without the express written permission of Moosejaw.
You may not, and this Agreement does not give you permission to, reproduce, reverse engineer, decompile, disassemble, modify, transmit, sell, distribute, license or create derivative works with respect to the Site. Certain Content may be licensed from third parties and all such third party Content and all intellectual property rights related to the third party Content belong to the respective third parties. You may not remove, alter or modify any copyright, trademark or other intellectual property or proprietary notice or legend contained on the Site or the Content. Any rights not expressly granted by this Agreement or any applicable end-user license agreements are reserved by Moosejaw.
Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent or trademark of Moosejaw or any third party. Except as expressly provided above, nothing contained herein shall be construed as conferring any license or rights under any Moosejaw copyright.
11. Policy Regarding Copyright Infringement and Designation of a Copyright Agent
Moosejaw's policy regarding copyright infringement and Moosejaw's designated agent for receipt of copyright infringement claims pursuant to the Digital Millennium Copyright Act (17 USC § 512) is incorporated herein and follows below:
Moosejaw respects the intellectual property rights of others and requires those that visit our web site to do the same. Moosejaw may, in appropriate circumstances and at its discretion, remove or disable access to material on its web site or its network that infringes upon the copyright rights of others. Moosejaw also may, at its discretion, remove or disable links or references to an online location that contains infringing material or infringing activity. In the event that any visitors to our website or users of our network repeatedly infringe upon the copyrights of others, we may in our sole discretion terminate those individuals' rights to use our website and/or network.
If you believe that your work has been used on our web site or our network in any manner that constitutes copyright infringement, please notify Moosejaw's copyright agent by written notice. The notice should include the following information:
An electronic or physical signature of a person authorized to act on behalf of the owner of the copyright allegedly infringed;
A description of the copyrighted work you claim has been infringed, including a copy of the copyrighted work or the web page address where the copyrighted work may be found;
Identification of the location on our website or network of the material you claim has been infringed, or the link or reference to another website that contains the material you claim has been infringed;
Your name, address, telephone number and email address;
A statement by you that you have a good faith belief that the disputed use of the material at issue is not authorized by the copyright owner, the agent of the copyright owner or the law; and
A statement by you that the information in this notification is accurate and a statement, under penalty of perjury, that you are the copyright owner of the material allegedly infringed or authorized to act on the copyright owner's behalf.
Moosejaw's copyright agent for notice of claims of copyright infringement on this website is Eoin Comerford, who can be reached as follows:
32200 North Avis Suite 100
Madison Heights, MI 48071
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER WE NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING THE SITE OR PROVIDING PRODUCTS OR SERVICES THROUGH THE SITE SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) THAT RESULT FROM (I) THE USE OF OR INABILITY TO USE THE SITE: (II) THE COST TO PROCURE SUBSTITUTE MERCHANDISE AND SERVICES RESULTING FROM ANY MERCHANDISE, DATA, CONTENT OR SERVICES PURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO, THROUGH OR FROM THE SITE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS, WARRANTIES, GUARANTEES OR CONDUCT OF MOOSEJAW OR ANY THIRD PARTY ON THE SITE, INCLUDING BUT NOT LIMITED TO STATEMENTS ABOUT THE USE OR FUNCTIONALITY OF ANY MERCHANDISE PURCHASED THROUGH THE SITE; OR (V) ANY OTHER MATTER RELATING TO THE SITE.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MOOSEJAW ALSO SHALL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY TRANSACTIONS ENTERED INTO THROUGH THE SITE.
YOU HEREBY ACKNOWLEDGE THAT THE LIMITATIONS ON LIABILITY STATED IN THIS SECTION SHALL APPLY TO ALL CONTENT, MERCHANDISE, AND SERVICES AVAILABLE THROUGH THE SITE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MOOSEJAW'S TOTAL CUMULATIVE LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE LESSER AMOUNT OF ANY FEES PAID TO MOOSEJAW FOR THE USE OF THE SITE BY YOU, OR $5.00. THE LIMITATIONS OF LIABILITY PROVIDED IN THIS AGREEMENT INURE TO THE BENEFIT OF MOOSEJAW, OUR AFFILIATES, AND TO ALL OF OUR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, ATTORNEYS AND AGENTS.
13. Your Account and Membership Obligations
In consideration of your use of the Site you agree to: (i) provide accurate and current information about yourself as prompted by the Site (the "Registration Information"); and (ii) maintain and update the Registration Information to keep it accurate and current. If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may, in our sole discretion, suspend or terminate your account and decline to permit your continued use of the Site and future access to the Site.
You are responsible for maintaining the confidentiality of your password, account number, and Moosejaw membership number (collectively, "Account Information") and are fully responsible for all activities that occur under your Account Information. You agree that your Account Information may be used to attribute an electronic record and electronic signature to you. Therefore, you shall not disclose your Account Information to third parties. You agree to notify us immediately of any unauthorized use of your Account Information or any other breach of security. Moosejaw shall not, in any manner, be responsible or liable for fraudulent purchases that are made using your compromised Account Information.
14. Returns of Rewards Orders
Since you get your Rewards orders for free, we cannot accept returns beyond 30 days from receiving the goods.
15. Shipping Oversized Packages
If for some reason your package is really, really big, we may email you a quote for shipping that differs from the amounts listed on our SHIPPING INFO page. We won't ship your order until we get your approval. Now go give your UPS driver a big hug.
16. Product Redemption Values
Sometimes, but not often, we make a mistake concerning the Moosejaw Reward Dollar (MJ$) redemption value or availability of a product. After all, nobody, except my friend's cat Heidi is perfect, and even she sometimes has an accident. In the event a product is listed at an incorrect MJ$ value or with incorrect information due to typographical error, an error in MJ$ value, the item becoming out-of-stock, a photo being slightly off, or product information or otherwise, Moosejaw shall have the right to refuse or cancel any orders placed for that product(s) listed at the incorrect MJ$ value. Sorry. Moosejaw shall have the right to refuse or cancel any such orders whether or not the order has been confirmed. Sorry again. If the User's Rewards account has already been charged for the order and his/her order is canceled, Moosejaw shall issue a credit to the User's Rewards account in the amount of the order.
We reserve the right to cancel any order and/or prevent access by any person or entity to the Site at any time, with or without cause. By using this Site or purchasing products from the Site, you agree not to purchase products from the Site (a) intentionally for the purpose of resale, or (b) for direct shipment or export of such product to any third party, other than for the purposes of sending a personal gift to a third party. We reserve the right to limit the quantity of items purchased per person, per household or per order for any reason and, at our sole discretion, to prohibit sales to dealers or resellers. For purposes of this Agreement, reselling means purchasing or intending to purchase any product(s) from us for the purpose of engaging in a commercial sale of that same product(s) with a third party.
17. No Endorsement of Content and Links to Other Web Sites
Links, if any, to other sites are provided as merely a convenience to the Users of this Site. Moosejaw has not reviewed all of these other sites, has no responsibility for the content of such other sites and shall not be liable for any damages or injury arising from any such content. Moosejaw does not endorse or make any representations about these sites, or any information or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of these other sites linked to this Site, you do so entirely at your own risk.
18. International Users
Moosejaw makes no claims that the Content is appropriate or may be downloaded outside of the United States. Access to the Content may not be legal in certain countries or for certain persons. If you access the Site from outside of the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. Please see additional important information about International Ordering.
The United States Postal Service does not have the ability to track international packages (including shipments to Canada). Even though you may not have chosen USPS we sometimes ship USPS to save money on shipping and keep your shipping costs down. If you are concerned about this please call us at 877-MOOSEJAW (877-666-7352) or at 248.246.4000 before you place your order so that we can solve any potential issues. Just to reiterate, under the circumstances described the tracking is out of our hands, so don't get mad at us if we cannot give you the exact location of your package.
19. User Feedback
20. Acceptable and Lawful Use of the Site
Since we love you, we expect that you will love us back too. It's nice to be loved. Therefore, any information provided to Moosejaw in connection with use of the Site: (a) shall not be false, inaccurate or misleading; (b) shall not be obscene or indecent; (c) shall not contain any viruses, Trojan horses, worms, time bombs, or other mean computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; (d) shall not infringe on any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (e) shall not be defamatory, libelous, unlawfully threatening or harassing; and (f) shall not create liability for Moosejaw or cause us to lose the services of our Internet service providers or other suppliers. You may not take any action that imposes an unreasonable burden upon the infrastructure used to support the efficient operation of the Site, including but not limited to unsolicited e-mail (i.e. "Spam"). Spam is not nice.
21. Miscellaneous Stuff: Severability; No Waiver; Assignment; Third Party Beneficiary Rights; Entire Agreement; Shipping Via US Mail; Gift Card Terms & Conditions; Coupons and other promotional discounts
In the event that one or more portions of this Agreement shall, for any reason, be held to be invalid, illegal or unenforceable in any respect, such validity, illegality or unenforcability shall not affect any other provision contained in this Agreement. Any delay or failure by Moosejaw, at any time or times, to require performance of any provision hereof shall in no manner affect Moosejaw's right at a later time to enforce such provision. No delay or failure by Moosejaw in exercising any right hereunder shall constitute a waiver of such right or any other rights hereunder. You may not assign your rights or delegate your responsibilities hereunder without the express written permission of Moosejaw. Moosejaw may, at any time, assign its rights or delegate its obligations hereunder without notice to you. No person not a party to this Agreement is intended to be a beneficiary of this Agreement, and no person not a party to this Agreement shall have any right to enforce any term of this Agreement. This Agreement and any documents expressly incorporated by reference constitute the entire agreement between Moosejaw and you pertaining to the subject matter hereof.
In order to protect our customers Moosejaw reserves the right to ship packages signature required. Please call us at 248.246.4000 if this creates a problem for you. Love you.
If a US Mail package is lost in transit, the customer is responsible. If you want Moosejaw to take responsibility, please use an address to which UPS can delivery.
22. Updates and Modifications
In its sole discretion, Moosejaw may unilaterally amend or modify this Agreement or any other documents referenced herein at any time by posting the amended Agreement on the Site. Any amended or modified terms will be effective upon posting. Continued use of the Site constitutes acceptance of any modified terms and conditions. Moosejaw reserves the right to delete, modify or supplement the Content of this Site at any time for any reason without notification to anyone. If you have any questions about this Agreement, Email Us.
Moosejaw may immediately issue a warning, suspend or terminate your access to the Site or for breach of this Agreement (or any other agreement or policy incorporated by reference herein), or if we are unable to verify or authenticate any information you provide to us, or for any other reason in our discretion. You may terminate your account by Email or at 877.666.7352 (Mon - Thurs 9:00am - 8:00pm, Fri 9:00am - 7:00pm, Sat 9:00am - 5:00pm, or Sun 10:00am - 5:00pm est).
24. Moosejaw Rewards
Moosejaw Rewards is all about gear and clothing at NO CASH COST, adventure and fun in a loving and punctual world. Actually, it is really just about getting gear and clothing at no cash cost. Use your MJ$ to buy a Moosejaw T Shirt, a North Face Fleece, an Arcteryx Pack and much, much more.
Earning MJ$ is really, really easy. Shop online at Moosejaw.com, call us at 877-MOOSEJAW (877.666.7352), or visit one of our super cool retail shops in Colorado, Illinois, Michigan, or Missouri. You earn 10% back in MJ$ for every dollar you spend on regular priced items and 5% back for every dollar you spend on discounted items. So, if you buy a Moosejaw Hoody at Moosejaw.com for $50, you earn MJ$5. From time to time, we'll email you special offers where you can earn even more MJ$!
To earn MJ$, you must sign up for an account online or at the Moosejaw shops and start shopping. There is absolutely no charge!!! MJ$ are tracked by email address so hopefully you're not afraid to provide your email address to us. We'll email you MJ$ updates and special offers and you can opt out of email at any time without losing any MJ$.
This is a little complicated... If you place an order at Moosejaw.com or purchase something at one of our shops and then place an order at Moosejaw Rewards, you can only return the value of your original order less the value of your Moosejaw Rewards order. So, if you place an order for a $200 jacket at Moosejaw.com and then get a $20 tee shirt with your MJ$ at Moosejaw Rewards, and then want to keep your tee shirt (which you received for no cash cost) but return the jacket, we can only credit you $180. This policy is to prevent thieves from ruining the program.
Your Moosejaw Reward Dollars expire two years after they are earned so be sure to spend all your MJ$ before then.
Use of dollars under Moosejaw's Rewards Program constitutes acceptance of all the program's terms and conditions, except where prohibited by law. Moosejaw reserves the right to change these policies or cancel this promotion at any time.
Love the Madness,
Enroll in Rewards
No need to enroll. It's automatic!
Shop at Moosejaw.com and Moosejaw Shops
Use your dollars at Moosejaw Rewards
Just email us the info.
High Altitude Program
For the coolest, the bravest, the smartest....
Use your dollars for gear and clothing at no cash cost.