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Contact Moosejaw
Moosejaw's Customer Service

CONTACT MOOSEJAW

Due to the COVID-19 pandemic, we have transitioned our Customer Advocates to work from the comfort of their own homes. They will still be able to answer all of your questions about the greatest gear and hottest taco joints, but no promises that they aren't in their pajamas.

Live Chat

Live chat may be the best way to reach us ever. Take it for a spin if you don't believe me. If you mention the code 'I balanced a piece of ice on my nose for eight hours' when you're chatting we won't give you anything.

CUSTOMER SERVICE LIVE CHAT HOURS (all times EST)

Monday - Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 10:00 AM - 5:00 PM

Call Us

You can reach us at 877-MOOSEJAW (877-666-7352) to speak with someone in Moosejaw's customer service that has amazing hair. Canadian and Overseas customers can call us at 248-246-4000. When I was in Europe I called my girlfriend back in the US constantly only to come home to find out she kissed another boy.

CUSTOMER SERVICE PHONE HOURS

Monday - Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 10:00 AM - 5:00 PM

Email Us

You can send us an email about anything you want right now! Real humans at Moosejaw read and respond to every email. Speaking of which, my dog is in the nude right now.

CUSTOMER SERVICE EMAIL HOURS

Monday - Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 10:00 AM - 5:00 PM

Find a Shop

Moosejaw Retail Shops were voted second sexiest in the country. Visit our Store Locator page to find the Moosejaw shop closest to you, or to play around with the Google map. You will also find hours and contact information for each individual shop location. If you're swinging by a shop, please be sure to bring enough candy for everyone. Really.

Love the Madness,
Moosejaw

 
 
Important Rules, Details and Info about the 20% Off A Full Price Item thing:

  • The 20% off a full priced item cannot be combined with other codes or promotions and it can't be applied to prior purchases.
  • The 20% off is for Moosejaw Rewards members only. New members enroll free at Checkout.
  • The 20% off is only on one full priced item and is good on in-stock items only.
  • Exclusions apply.
  • You must use code GABAGOOL during checkout for things to work.
  • Exclusions include cargo boxes and gift cards.
  • Other brand exclusions may apply.
  • Offer valid through 3/30/2023 but may be changed or canceled at any time without prior notice.
  • Sorry for being so mean about everything.

FREE Shipping Offers:


Bike Shipping Info and Offers:

  • Get FREE 4-6 Day Ground Shipping on all bike accessory orders over $49.00.
  • Complete bikes will ship 4-6 Day for $4.95