Information Collected from Users
Moosejaw collects the email address of Users that email a question or comment to Moosejaw or submit a customer review.
Moosejaw collects the billing and shipping addresses, including relevant e-mail, phone and credit card numbers and expiration dates of Users who purchase a product from Moosejaw through the Site. This includes Users who register to become Moosejaw members, or those Users who enter any Moosejaw contests or other promotional features available on the Site.
Through the use of "cookies" (For more information regarding Cookies, see below), Moosejaw may collect and store anonymous information relating to Users' browsing patterns, including, for instance, the User's browser version, site referral information, IP address, operating system, and other technical Site use information.
The Site uses a feature of Internet Web browsers called a Cookie, which is a file that a User's Web browser places on a User's computer's hard drive, to assign an identification code to the computer and to collect anonymous browsing information. On this Site, cookies are used in conjunction with session variables to track a User's shopping cart and expire as soon as an order is completed or if a shopping cart sits idle for a lengthy period without being checked-out.
You may set your Internet Web browser to notify you when you receive a cookie or to prevent cookies from being sent. If you prevent a cookie from being sent, you may limit the functionality Moosejaw can provide you when you visit the Site, especially when purchasing an item on the Site.
Use of Information
Moosejaw uses the Information collected from its Users to:
Respond to Users' questions or comments;
Administer a User's contest entry or entry in other promotional feature;
Fulfill a User's purchase request and notify Users of their order status;
Provide Users with important functionality changes to the Site, new Moosejaw.com services and special offers from Moosejaw and reputable third parties that we think you will find valuable; and Mail a Moosejaw or third party catalog to you.
Updating or Deleting User Information
Moosejaw offers Users who have provided Information to Moosejaw an opportunity to review the Information provided to update or correct any errors. Users also can delete any Information provided to Moosejaw or make choices about whether to receive special offers from Moosejaw or any of our friends. To update or delete Information previously provided or to have your name removed from any mailing lists or other promotional distribution lists, go to Moosejaw.com, sign into your account, and edit your profile. You can also email us at firstname.lastname@example.org and we will take care of your request for you.
Disclosure of Information to Third Parties
Moosejaw may disclose information about our Users to others if we have a good faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property or safety of Moosejaw or others. Moosejaw may disclose Information to a third party in the event that another company acquires Moosejaw or part of its assets.
From time to time, Moosejaw may share your Information with other companies in order to provide you with a special offer or promotion that we think you will find valuable. Unless you specifically tell us that you do not want to receive these special offers (we can't imagine why), we may share your Information.
Option to Limit Sharing with Third Parties
Moosejaw understands that Users do not want spam or junk mail from wicker furniture companies or Viagra marketers. We only share your Information with reputable companies who provide products or services that we believe interest our customers. Because we love you, and respect you, all Users always can choose whether or not their Information is shared with other companies, and all Users can change their minds at any time. In order to make a choice, do the following:
If you have an account with Moosejaw, simply sign into your account at the Site and edit your profile. If you do not have an account with Moosejaw and do not want your Information shared with any third parties, send an e-mail to email@example.com or call Moosejaw at 877.666.7352.
If you would like to stop the sharing of anonymous user data for advertising with third parties, click HERE to access the opt out page for the Network Advertising Initiative (NAI).
Linked Internet Web Sites
The Site may provide hyperlinks, which are highlighted words or pictures within a hypertext document that, when clicked, take you to another place within the document, to another document altogether, or may take you to a third party website not controlled by Moosejaw. These hyperlinked third party websites may collect and disclose Information different than this Site. Moosejaw is not responsible for the collection, use, or disclosure of information collected through these web sites, and Moosejaw expressly disclaims any and all liability related to such collection, use, or disclosure.
The Moosejaw.com Site is not directed towards children under 13 years of age and Moosejaw does not knowingly collect any information from children under 13 years of age through the Site.
Sale or Acquisition
In the event that another company acquires Moosejaw or all or part of its assets, we might do a jig. Also, we reserve the right to include Information among the assets transferred to the acquiring company.
Applicable Law/International Issues
If you want to text with us, we will collect your mobile phone number and use it for the purposes described below. If you agree, we will send you account related messages or information concerning products or services that we believe you will find valuable. Also, if you agree, we may share your mobile number with third parties who will only text you with information about products.
Our text messaging service supports the following carriers: Alltel, Boost, CellularOne, AT&T, Dobson, Nextel, Sprint, T-Mobile, US Cellular and Verizon. Opting in to our text messaging service is easy. Provide your contact details on our sign-up page and reply to the message we send you confirming your participation or text "thejaw" with the keyword IN. You can opt-out of our text message program at anytime by texting 843529 with the keyword "STOP". For HELP or more information about our text service please contact our customer support team on 877-666-7352 (877.Moosejaw) or email firstname.lastname@example.org or text us at "theJaw."
We cannot guarantee message delivery as it is dependant on your carrier. Message delivery time response times can be as soon as 15 seconds or as long as an hour or more.
Frequency of Texting Alerts: you can expect to receive marketing texts twice per month. You can expect to receive order tracking/account information texts only when you specifically request it during the ordering process on Moosejaw.com.
Pricing (Standard/Other Rates Apply). Check your cell phone plan for any text message fees your provider may charge. If you are uncertain of your text message plan, your carrier will likely charge you.10 cents per message, all of which you are responsible for paying.
Moosejaw Customer Service
PO Box 71460
Madison Heights, MI 48071
Amended: Dec 30, 2006
Love the Madness,
Rewards Points Summary
Customer Service FAQs
Shipping Rates + Info
Returns + Exchanges
Price Match Policy
Terms + Conditions
Work at Moosejaw
Enroll in Rewards
High Altitude Bonus