Moosejaw eGift Card
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This is a stunning E-Gift Card that you can hang on to until you're ready to order yourself, or forward on to the person you purchased it for. They said I could end that previous sentence with a preposition. That's another thing they were wrong about.
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(based on 39 reviews)
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"Poor service - Poor information" 12/26/10
I ordered a gift card for x-mass on 12/20; order was cancelled without any notification. When I called customer service, they told me the gift card was a promotional item and there was nothing they can do about it. They didn't offer any other options, just to go back and look in their website. The website provides an extremely poor description of the product. I’m not too thrilled with the experience; this was supposed to be a present for my brother in law. Needless to say I looked like an ass x-mass night and the only thing I got from the rep was "nothing we can do about it, go back to our website". At the end of the day it should be all about the customer experience.
"Poor service, poor information" 12/26/10
I ordered a gift card for x-mass on 12/20; order was cancelled without any notification. When I called customer service, they told me the gift card was a promotional item and there was nothing they can do about it. They didn't offer any other options, just to go back and look in their website. The website provides an extremely poor description of the product. I’m not too thrilled with the experience; this was supposed to be a present for my brother in law. Needless to say I looked like an ass x-mass night and the only thing I got from the rep was "nothing we can do about it, go back to our website". At the end of the day it should be all about the customer experience.
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