After careful consideration, I bought this for my 12-year-old son to take on a school trip abroad. First, Moosejaw was VERY helpful with a price match and making sure it got shipped as promised so we would get it in time! 5 Star customer service!!! Next, when it arrived, it was absolutely FANTASTIC! The Palapa pattern is just incredible! The colors are so vivid and the material is so sturdy! VERY good quality - I'm sure it will last for many years to come. My son LOVED IT and was also thrilled to get many compliments on it. The backpack has just about everything one would need for an all-around backpack. The insulated cooler pocket is outstanding, the laptop sleeve is awesome, the mesh side pockets perfect, the sunglasses pocket rocks and the sternum strap is great! We liked it so much that I looked for a Dakine women's backpack for myself - which is also awesome! Thanks Moosejaw - we'll be back!
I have used this daily for 3 years and the inside coating is just now starting to flake off. And some of my college text books are huge and heavy. The straps have been nice on my shoulders and there is plenty of storage. I wish there were a few more little pockets, but no biggie. The water bottle holders worked well even when the bag was packed to the brim. And the sunglasses pocket was great.