"They're Chacos, of course they're great. But, the heel risers suck. Great customer service."
I bought these as my every day "work shoes" for my job leading adventures for a summer camp. After wearing them every single day for a summer doing everything from rock climbing to taking people to church on Sunday morning I only had one complaint. THE RUBBER PIECES AT THE HEEL SUCK. They rubbed on the inside of both of my feet that took much readjusting to adjust just right. However, when my pup had a day alone with one of my Chacos I called up the ReChaco store to see about repairs and the kind fellow on the phone told me they would be fixing my issue with the heel risers for free! Great customer service gives them Big Ups status in my book. I'll wear these till they fall apart, ReChaco them and then wear them out again.
A maximum of 50,000 bonus promo points can be earned on the 3XREWARD promotion code. Moosejaw Points are cut in half for sale items. So, if you get something on sale you'll actually get 15% back in points instead of 30% back. Promo Points cannot be earned on Gift Cards, Patagonia, Western Mountaineering, Montbell and Marmot. This promotional code can only be used once and is good through May 4, 2014. Your reward points won't show up in your account until after your order is shipped. See site for all program details.