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MOOSEJAW'S SHIPPING RATES and INFO

Economy (8-14 business days) ........................595 Points
Ground (3-5 business days) .............................795 Points
3-Day .............................................................1995 Points
2-Day .............................................................2295 Points
Overnight ........................................................3095 Points
International (non-USA) ..................................Click here for Rates
US Post (PO Box/APO) .................................795 Points
Canadian Post (4-10 business days).................2095 Points
Canadian Express (2-5 business days)..............3995 Points

Oh yeah, 3-Day means 3 business days, 2-Day means 2 business days, and Overnight means next business day. Place your expedited order by 3 PM EST Monday thru Friday and it will ship same day. If you place your expedited order after 3 PM EST it will ship the next business day. Economy orders can take 1-3 days to ship. Orders may be subject to verification which may result in delayed shipping. Sorry for all the boring details. We use FedEx Smartpost for all domestic orders where US Post is selected. Your order will still be delivered by USPS, but can be tracked on Fedex.

Moosejaw charges sales tax if your package is shipping to Michigan, Illinois, Massachusetts, Colorado, or Missouri.

ALASKA / HAWAII: Economy and Ground shipping is not available.  Expedited delivery times are not guaranteed by FedEx. So, 2-day and Overnight will be a lot faster than US Post but we can't guarantee that you will have the package in 2 business days for 2-day and 1 business day for Next-Day. It is usually on time but they made us write this jic.

OVERSIZED PACKAGES: If for some reason your package is really, really big, we may email you a quote for shipping that differs from the numbers you see during check out. We won't ship your order until we get your approval regarding the new charges.

In order to protect our customers Moosejaw reserves the right to ship packages signature required.

Strollers, Trailers, Bike Racks, Crash Pads and Gear Boxes are over sized and cannot be sent for free economy, sorry for being so mean.

So sorry, but we CANNOT ship internationally to Mexico, Russia, Indonesia, Nigeria, or Israel. Please don't hate us.

Actually, there is one more thing, FedEx may require a signature even if we request otherwise. For example, if you live in an apartment without a doorman. If this is a concern, be sure to deliver to an address where someone will be around to sign.

The United States Postal Service does not have the ability to track international packages (including shipments to Canada). Even though you may not have chosen USPS we sometimes ship USPS to save money on shipping and keep your shipping costs down. Just to reiterate, under the circumstances described the tracking is out of our hands so don't get mad at us if we cannot give you the exact location of your package.

Shipping to PO Boxes:


We are the best shippers in the world and we are more than happy to ship to a PO Box


Shipping to a Military (APO, FPO) Address:

We love the military and are more than happy to ship to APO and FPO addresses thanks to our good friends at the US Postal Service.


Shipping to Canada:

We offer two ship methods to Canada: USPS Canadian Post (4-10 business days) and FedEx International Economy (2-5 business days). USPS Canadian Post orders ship for 2095 points. FedEx International Economy costs 3995 points. We love our Canadian customers!

You are responsible for all duties, taxes and brokerage fees.

FedEx International Economy orders can be tracked on the FedEx website and we will email you a tracking number when your order ships. USPS Canadian Post orders are not trackable because the United States Postal Service does not have the ability to track international packages (including shipments to Canada). Even though you may not have chosen USPS we sometimes ship USPS to save money on shipping and keep your shipping costs down. Just to reiterate, under the circumstances described the tracking is out of our hands so don't get mad at us if we cannot give you the exact location of your package.

For International Shipping Rates and Policies, Click Here

If you have any questions regarding shipping, please Email Us.

Love The Madness,
Moosejaw

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