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CUSTOMER FEEDBACK from Miguel (2/2/10): Thank you. I really appreciate your efforts and speedy resolution of this misunderstanding. I'm looking forward to receipt of my order as well as future purchases with Moosejaw. Cheers. Read all Customer Feedback
CUSTOMER FEEDBACK from Matthew B. via Twitter (2/2/10): Big shoutout to Danielle on the phones at @MoosejawMadness who saved my internet order from error. Shades of Dwight outselling the computer. Read all Customer Feedback
CUSTOMER FEEDBACK from The Modern Gal via Twitter (2/2/10): I love @MoosejawMadness. Awesome customer service. UPS screwed up my order from them, and it was Moosejaw NOT UPS that set it right. Read all Customer Feedback
CUSTOMER FEEDBACK from Brett (2/2/10): Thank you! I feel much better about your company. It is nice to actually receive a message back from a real person. I will most likely try Moosejaw again. Thanks! Read all Customer Feedback
CUSTOMER FEEDBACK from Chuck (2/1/10): That's wonderful. Your service level matches your attitude level. This info will be passed on and my wife and I will look first to you in the future. Thank you very much. Read all Customer Feedback
CUSTOMER FEEDBACK from Yarri (1/29/10): Jacelyn and the Gang at Moosejaw provided excellent customer service exceeding my expectations to facilitate an impromptu camping trip to the Dry Tortugas for me and my husband. All of our gear arrived as promised so my husband and I could slip off for some much needed "away" time. Kudos to Moosejaw and the great people they employ!
Thanks for everything! Our trip was awesome! I'll be shopping again in the near future! Moosejaw rocks!
Hugs and here's to living the dream! Read all Customer Feedback
CUSTOMER FEEDBACK from Christine (1/29/10): Hello! I usually don't write notes like this but just wanted to say THANK YOU for an awesome first time online shopping experience. I just heard about your store a few weeks ago from a friend. I had been looking for a bag and found exactly what I was looking for on your site. I enjoyed the emails and note in the package. I was so surprised it arrived so quickly and loved the note inside after a long day at work. I just wanted to say thank you and hope your day tomorrow is just as good as my last 10 minutes! Read all Customer Feedback
CUSTOMER FEEDBACK from Jim (1/16/10): I recently made my first purchase with you and I could not be happier. I was a customer of a competitor of yours (Altrec) and they have been dropping the ball lately with their service. I ordered a North Face jacket from them for my wife and it showed up in a ripped bag and the jacket was damaged from shipping. I returned it and ordered the same jacket from you for my wife. It showed up in a box and in perfect condition. Plus your price was cheaper. It takes them on avg about two weeks to credit me back when I return something. I am eager to see how long it takes you when the time comes. But for now my wife loves the jacket and I am happy with your service. Looking forward to being a regular customer of yours. Thanks!! Read all Customer Feedback
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CALL US AT 877.MOOSEJAW (1.877.666.7352) OR 1.248.246.4000 32200 NORTH AVIS SUITE 100, MADISON HEIGHTS, MI 48071. FAX: 248.246.4001
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