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MOOSEJAW JOB POSTINGS

Moosejaw is the greatest place in the world to work according to the owner's mom. Moosejaw has a thriving internet business and shops locations throughout Michigan (Ann Arbor, Birmingham, Detroit, East Lansing, Grosse Pointe, Partridge Creek, and Rochester Hills), as well as shops in Chicago, IL, Boulder, CO, and Kansas City, MO.

To work at Moosejaw, you've gotta have a decent sense of humor and an enthusiastic attitude. Knowledge of outdoor apparel and equipment is a big plus.

Here's how you apply for a job at Moosejaw:
1. Scroll down to check out our current job openings below. They're always being updated, except when they're not. Which is never.
2. Complete our application by clicking here, saving it to your computer and emailing it back to us at jobs@moosejaw.com. I forgot to include a step - you must complete the application before emailing it back to us. We may or may not accept blank applications.
3. I just like the number three.
4. If you're interested in a shop position, stop by and say hi. They'll let you fill out an application right then and there and may even give you a free tattoo (temporary not permanent).
5. If you don't like any of the above options and still want to give a shout out click here to email us.

Current Job Openings (click to view posting details)

 

Graphic Designer, Web

Moosejaw is the most fun outdoor retailer ever. We sell the finest gear and outerwear through moosejaw.com, our catalog, and our 10 retail shops in Michigan, Colorado, Illinois, and Missouri. At Moosejaw our goal is to make shopping as much fun as climbing in the Himalayas. Not that climbing in the freezing cold weather is fun but you know what we mean.

We're seeking a full-time Graphic Designer to add to our marketing department headquartered in Madison Heights, Michigan. Essentially the job entails graphics and design. That's how we got the job title. We were trying to think of something more creative. Like Tony Danza's Performance in Who's The Boss was Robbed of an Emmy. But my mean boss preferred Graphic Designer. Our graphic designers are responsible for producing amazing graphic designs for our online and print marketing pieces. We look for consistency with the Moosejaw Madness culture, and brand positioning with the overarching goal of connecting with customers in a holistic way, fostering loyalty and expanding our customer base. That's just a fancy way of saying that our graphic designers totally rock at being creative visionaries. If you haven't picked up on it already it's a must to have a strong affinity for the Moosejaw brand, Love the Madness and embrace the Moosejaw culture. Also this is an in-house position and working remotely isn't an option. Sorry for being so mean about it.

Responsibilities Include:

  • Conceptualizing and designing print media including catalogs, direct mail and retail signage
  • Creating graphical images for use in emails and on web pages
  • Working with key stakeholders to discuss a shared vision and creating a compelling digital experience and cohesive graphic message
  • Assisting and communicating design direction and decisions on Moosejaw.com
  • Reviewing, preparing and uploading all files for printed media
  • Working with the retail marketing team and print bureau liaisons to ensure quality and deadlines
  • Designing and assisting in product development for the Moosejaw private label
  • Assisting with and advising on the Moosejaw private label in regards to graphic trends, color palettes and printing techniques
  • Directing and working with developers to implement interactive elements and pages
  • Directing freelance designers and interns to maintain a consistent visual tone for the brand
  • Supporting Moosejaw's brand initiatives and maintaining brand consistency
  • Assisting the marketing team with all department-related functions and keeping the Creative Manager informed on all necessary matters
  • Doing really cool stuff that's worth telling your best friend, neighbor, ex-g/b friend and creepy uncle about

Things we'd like you to bring to the table:

  • 1+ years of web and/or user experience design is required
  • Experience creating wireframes and visual design components is required
  • Proficiency in Photoshop, Illustrator and InDesign are a must. Sorry for sounding so mean, but it's pretty important.
  • HTML experience is a plus, but not required
  • Understanding of current technologies and a strong commitment to keeping up with design techniques and technology is required
  • Strong typographic skills are a must. Language visibility is huge. Invisibility is only important for superheroes. Sorry for wasting your time on the last three sentences of this bullet point.
  • Knowledge of video and other forms of digital media is a plus
  • Experience with Basecamp project management software is a plus
  • Knowledge of outdoor apparel and equipment is a plus
  • Must be highly creative and possess an artistic and design sensibility
  • Must have strong project management skills and be highly organized and detail oriented. Plus have a strong work ethic with high personal initiative. The personal initiative thing wasn't my idea but I like it.
  • Ability to work well with a wide range of disciplines and personalities. Especially the super amazing personalities like mine.
  • Must be extremely self-motivated, entrepreneurial, and innovative. Must be able to maintain a high degree of flexibility, adapt quickly to changing business requirements and be able to thrive amidst chaos.
  • Must enjoy a team based, collaborative culture where open communication, prudent risk taking and idea generation from all levels are encouraged and rewarded as part of the pursuit of corporate results.
  • Must Love the Madness and embrace the Moosejaw culture

Things we'll bring to the table:

  • Casual dress code. Very casual. Think jeans, t-shirts and flip flops. Except in the summer.
  • Coworkers who will laugh at your jokes. Even if they're just being polite.
  • Cubicle-free work environment. However, you are encouraged to build a fort around you using couch cushions, pillows and blankets from your mom's house.
  • Ping pong, a hammock lounge, dart shooting, a beer fridge and decent music. The list could go on, but I like to be all mysterious and stuff.
  • Amazing discounts on outdoor apparel, gear and Moosejaw products

How to Apply:
Email your resume, portfolio link and salary requirement to jobs@moosejaw.com. Please be sure to use the subject line GD so we know what job you are applying for. I wish I was psychic. But I'm not.

 

Manager of Marketing Operations

We're seeking a Manager of Marketing Operations to join our marketing team based out of our headquarters in Madison Heights, Michigan. Overseeing the operational details and execution of all of our online and shop marketing activities (content, promotions, events, and social media) is what this role is all about. And we couldn't be more excited about it; hopefully you are, too. If not, probably don't read much more.

This person will oversee the creative, shop marketing, content, social marketing, and email marketing teams. We're looking for someone who has a deep understanding of e-commerce who can project manage the hell out of any marketing project. Somebody who can lead, inspire, and direct a team, but also somebody with meticulous attention to planning, details, and results. Somebody who can manage multiple projects with tight deadlines while still delivering superior results. Somebody who isn't afraid to ask questions and push the envelope on new marketing ideas. Somebody who is a passionate advocate of self-improvement and in developing the skills of their team members. Also, it's a must that you have a strong affinity for the Moosejaw brand and our culture. If you like the outdoors, that's a cherry on top of the icing which is also on top of the cake.

Responsibilities Include:

  • Manage the following functional teams: Content and Publishing, Email Marketing, Brick and Mortar Shop Marketing and Events, and Social Media
  • Manage and communicate weekly marketing calendar and plan
  • Coordinate all the required components of a marketing campaign and ensure that it is executed on time
  • Work with shop marketing and management team to propose and execute on-brand shop promotions and events
  • Ensure that the content team achieves its objectives and meets its deadlines
  • Manage social media team to ensure that all content postings and ad operations are being executed as expected.
  • Accountability for execution and results of functional teams.
  • Keep the VP of Marketing informed on all necessary matters, and assisting the marketing team with all department-related functions

Things we'd like you to bring to the table:

  • Strong project management and organizational skills. If you like to color code your closet, alphabetize your CDs and always know where your keys are, people might think you're strange, but we think you're well structured.
  • Strong ownership and accountability to conceive, lead, and execute a project working through different functional teams.
  • Strong communication skills and the ability to multi-task and work in a fast-paced, team based, collaborative environment. A witty sense of humor also helps. And the ability to shoot Nerf darts at no more than a 30 degree trajectory.
  • Strong understanding of digital marketing and ecommerce.
  • Strong leader who can manage a large team and drive excellent results
  • Passionate about superior performance, accountability, and self-improvement
  • Bachelor's degree in marketing, communications or business-related field is preferred
  • 5 to 7 years of work experience in digital marketing or ecommerce. Experience with project management software (Basecamp, MS project) is preferred.
  • Understanding of ESP, email process, email generation, and email execution is a plus.
  • Analytical enough to feel comfortable in a spreadsheet with conditional formatting.
  • General curiosity for complex problem solving. I believe the word "general" implies genius. Or not.

Things we'll bring to the table:

  • Great 401 (k) plan and benefits package. Sorry I had to write that even though it's boring.
  • Casual dress code. Very casual. Like jeans, t-shirts and sneakers. I used the word sneakers instead of gym shoes because I like it better. Just in case you were wondering.
  • Coworkers who will laugh at your jokes. Even if they're just being polite.
  • Cubicle-free work environment. However, you are encouraged to build a fort around yourself using couch cushions, pillows and blankets from your mom's house.
  • Rock-paper-scissors contests, ping pong, birthday beer Fridays and good music. Oh and a karaoke initiation. No joke.
  • Amazing discounts on outdoor apparel, gear and Moosejaw products

How to Apply:
Email your resume and salary requirement to jobs@moosejaw.com. Please use job code MOMO so we know what you're applying for. Or because I think it sounds funny.

 

Photography & Production Coordinator

Moosejaw is the most fun outdoor retailer ever. We sell the finest gear and outerwear through moosejaw.com, our catalog, and our nine retail shops in Michigan, Illinois, Colorado and Missouri. At Moosejaw our goal is to make shopping as much fun as climbing in the Himalayas. Not that climbing in the freezing cold weather is fun but you know what we mean.

We're seeking a Photography and Production Coordinator to add to our marketing department based out of our headquarters in Madison Heights, Michigan. Essentially the job entails production and photography. And other stuff. That's how we got the job title. We were trying to think of something more creative. Like Someone Who Takes Photos of People Whipping Bologna Off the Roof. But my mean boss preferred Photography and Production Coordinator. So much for creative genius.

The Photography and Production Coordinator is responsible for supporting the marketing team in the production of catalogs, photo shoots and web content, as well as creating and preparing photographic images to display in a variety of published mediums produced by Moosejaw. Candidates must have experience with digital photography, product photography, studio lighting, image sizing, resolution and formatting. Plus it's a must to have a strong affinity for the Moosejaw brand, Love the Madness and embrace the Moosejaw culture.

Responsibilities Include:

  • Producing quality product photographs and video as needed for the web content team
  • Working with the web content team to format and upload current product imagery from vendors and tweak product images
  • Assisting with a variety of tasks from leading and planning to hauling gear
  • Assist in coordinating and planning all photo shoots (permits, locations, assignments on job)
  • Acting as a project manager for photo projects
  • Organizing product lists and photography to support Moosejaw catalogs
  • Utilizing gear and product expertise in several marketing customer-facing projects, including catalog development and product videos
  • Working as second photographer on all related projects
  • Digitally manipulating images using industry standard photo editing software
  • Communicating with the buying team in cooperation with vendor product involved in photo shoots and catalogs
  • Organizing and managing all photo shoot sample requests
  • Participating in location and studio photo shoots
  • Maintaining several customer-facing email accounts (i.e. Pictureman, Jack, etc)
  • Maintaining our Flickr account
  • Assisting with Instagram pictures and social media projects as needed
  • Helping document Madness and culture at Moosejaw, as well as at local events, with quality photography
  • Doing really cool stuff that's worth telling your best friend, neighbor, ex-g/b friend and creepy uncle about

Things we'd like you to bring to the table:

  • Bachelor's degree in photography, graphic design or a related field is preferred
  • Experience with digital photography, product photography, studio lighting, image sizing, resolution and formatting is required
  • Experience photographing models is preferred
  • Strongly honed computer skills and proficiency with Adobe Photoshop is required
  • Knowledge of video and other forms of digital media is strongly preferred
  • Knowledge of outdoor apparel or equipment is preferred, but not required
  • Must be highly creative and possess an artistic and design sensibility.
  • Must have strong project management skills and be highly organized and detail oriented. Plus have a strong work ethic with high personal initiative. The personal initiative thing wasn't my idea but I like it.
  • Ability to work well with a wide range of disciplines and personalities. Especially the super amazing personalities like mine.
  • Ability to strike the appropriate balance between working independently and keeping the supervisor informed
  • Ability to perform multifaceted projects in conjunction with day-to-day activities. Think fast-paced, multiple-priority environment. If you can juggle, while riding a unicycle, while dressed like a clown, you should be in a circus. But this might also be a good job for you.

Things we'll bring to the table:

  • Great 401 (k) plan and benefits package. Sorry I had to write that even though it's boring.
  • Casual dress code. Very casual. Like jeans, t-shirts and sneakers. I used the word sneakers instead of gym shoes because I like it better. Just in case you were wondering.
  • Coworkers who will laugh at your jokes. Even if they're just being polite.
  • Cubicle-free work environment. However, you are encouraged to build a fort around you using couch cushions, pillows and blankets from your mom's house.
  • Rock-paper-scissors contests, ping pong, field days and good music. Oh and a karaoke initiation. No joke.
  • Amazing discounts on outdoor apparel, gear and Moosejaw products

How to Apply:
Email your resume and salary requirement to jobs@moosejaw.com. Please be sure to let us know what you're applying for in the subject line of your email. I wish I was psychic. But I'm not.

 

Senior Manager of Customer Experience and Analytics

We're seeking a Senior Manager of Customer Experience and Analytics to join our marketing team based out of our headquarters in Madison Heights, Michigan. Charlotte has a web. Spider-Man has a web. And the world has a web. That's why it used to be called the world wide web. Like a million years ago. But now it's just called the web. I hope you enjoyed my ode to webs. Understanding, testing, and executing impactful changes to the customer experience across multiple platforms is what this role is all about. And we couldn't be more excited about it.

On a day-to-day basis, this role will be responsible for understanding the customer experience in every internet session and across all devices from desktop to mobile apps. Using that knowledge, he/she will work with our creative and IT teams to design, build, and implement changes that will create a personalized experience that drives improvements in time-on-site, conversion, AOV and loyalty.

We're looking for someone who has a deep understanding of ecommerce and website user behavior. Somebody who is comfortable with analytics but is also enough of a technologist to effectively work with IT and creative teams to take analytic insights, combine them with technically innovate solutions, and execute major changes to the user experience. Somebody who isn't afraid to ask questions and push the envelope. Somebody who is a passionate advocate of improving the customer experience on our site. Someone who will lead a team that includes a marketing analytics specialist and an email marketing specialist. Also, it's a must that you have a strong affinity for the Moosejaw brand and our culture. If you like the outdoors, that's a cherry on top of the icing which is also on top of the cake.

Responsibilities Include:

  • Develop a deep understanding of the current desktop, mobile, and tablet experience through a combination of data analysis and A/B testing.
  • Oversee web analytics and reporting.
  • Use the customer data warehouse to drive ongoing improvements in customer retention and loyalty.
  • Oversee execution of the Moosejaw email program to keep customers engaged and create a consistent, effective, and personalized email experience.
  • Gain a strong understanding of Moosejaw rewards loyalty program and work across relevant teams to understand what works, what doesn't, and what can we do to improve it.
  • Monitor and improve the engagement levels of the Moosejaw mobile app through data analytics, functionality improvement, and enhanced madness.
  • Using your understanding of the user experience, work across teams (IT, creative, analytics) to champion your improvement ideas, test them, and implement them in the following four areas:
    1. Personalized Web Experience
    2. Mobile Web Experience
    3. Moosejaw App Experience
    4. Moosejaw Rewards Program
  • Keep the VP of Marketing informed on all necessary matters, and assisting the marketing team with all department-related functions

Things we'd like you to bring to the table:

  • 5 to 7 years of work experience in digital marketing or ecommerce. Experience with web analytics packages (Google Analytics, Coremetrics), tag management (Google Tag Manager), A/B testing (Monetate) is preferred.
  • Bachelor's degree in an IT, graphic design, or data/business field is preferred
  • Experience with customer databases and email marketing.
  • Experience with site personalization techniques and technologies is preferred, but not required.
  • General curiosity for complex problem solving. I believe the word "general" implies genius. Or not.
  • Strong understanding of web behavior and past experience in ecommerce.
  • Strong project management and organizational skills. If you like to color code your closet, alphabetize your CDs and always know where your keys are, people might think you're strange, but we think you're well structured.
  • Strong ownership and accountability to conceive, lead, and execute a project working through different functional teams outside of marketing.
  • Strong communication skills and the ability to multi-task and work in a fast-paced, team based, collaborative environment. A witty sense of humor also helps. And the ability to shoot Nerf darts at no more than a 30 degree trajectory.
  • Proficiency in HTML and/or Javascript is preferred, but not required.

Things we'll bring to the table:

  • Great 401 (k) plan and benefits package. Sorry I had to write that even though it's boring.
  • Casual dress code. Very casual. Like jeans, t-shirts and sneakers. I used the word sneakers instead of gym shoes because I like it better. Just in case you were wondering.
  • Coworkers who will laugh at your jokes. Even if they're just being polite.
  • Cubicle-free work environment. However, you are encouraged to build a fort around yourself using couch cushions, pillows and blankets from your mom's house.
  • Rock-paper-scissors contests, ping pong, birthday beer Fridays and good music. Oh and a karaoke initiation. No joke.
  • Amazing discounts on outdoor apparel, gear and Moosejaw products

How to Apply:
Email your resume and salary requirement to jobs@moosejaw.com. Please use job code MCE so we know what you're applying for. Or because I think it sounds funny.

 

Sales Associates, All Shop Locations

We're seeking sales associates for all shop locations. This job involves sales, customer service and humans. Or Homo Sapiens and stuff if you prefer to be technical. The technical part of that sentence was the word "stuff."

Moosejaw sales associates have an enthusiastic, fun and positive attitude while assisting customers with sales and product information. A good sense of humor, creative mindset and passion for customer service are needed. Like an I-love-you-so-much-I-want-to-have-a-million-babies-with-you passion for customer service. Plus outdoor gear knowledge is preferred.

How to Apply:
Apply in person at the shop of your choice or email your application to jobs@moosejaw.com. Don't forget to include which shop you wanna work at and your best self-portrait sketch using only old-school pencil. This description has a lot more hyphens than normal. JK. About the sketch thing. Not the hyphen thing.

 

Moosejaw Models Wanted

We're looking for a few female models, age 18-25, to pose gracefully in the coolest products we carry. Models will be used for in-house photo shoots at our headquarters located in Madison Heights, Michigan. This will be great exposure (and I don't mean indecent by any means) for up-and-coming models as they'll appear in our print, catalog and online material.

  • Modeling experience is preferred.
  • Must be 18 years of age or older. No ifs, ands or buts.
  • Michigan applicants only. Although we love the rest of the country, we're quite partial to Michigan. Oh yeah, and Moosejaw will not be paying for expenses to travel to our headquarters. So it'd probably save you a lot of money in gas if you live in state.

How to Apply:
Email your resume or work history, along with no more than 3 pictures, to models@moosejaw.com. We're very serious about the 3-picture limit, so if you send 4 we'll think you're not great about following directions. Sorry to be so mean.

 

 
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