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MOOSEJAW JOB POSTINGS

Moosejaw is the greatest place in the world to work according to the owner's mom. Moosejaw has a thriving internet business and shops locations throughout Michigan (Ann Arbor, Birmingham, Detroit, East Lansing, Grosse Pointe, Partridge Creek, and Rochester Hills), as well as shops in Chicago, IL, Boulder, CO, Kansas City, MO and Natick, MA.

To work at Moosejaw, you've gotta have a decent sense of humor and an enthusiastic attitude. Knowledge of outdoor apparel and equipment is a big plus.

Here's how you apply for a job at Moosejaw:
1. Scroll down to check out our current job openings below. They're always being updated, except when they're not. Which is never.
2. Complete our application by clicking here, saving it to your computer and emailing it back to us at jobs@moosejaw.com. I forgot to include a step - you must complete the application before emailing it back to us. We may or may not accept blank applications.
3. I just like the number three.
4. If you're interested in a shop position, stop by and say hi. They'll let you fill out an application right then and there and may even give you a free tattoo (temporary not permanent).
5. If you don't like any of the above options and still want to give a shout out click here to email us.

Current Job Openings (click to view posting details)

 

Assistant Buyer

We're seeking an Assistant Buyer to add to our merchant team based out of headquarters in Madison Heights, Michigan. Essentially the job entails assisting the Buyer. That's how we got the job title. I wanted to call this job Partner in Assistant Buyership, but the buyers nixed the idea. Apparently buyership isn't a word. So much for creative liberty. The buyers proposed the title "The Cupcake Fad is So Over" and "I'm an Assistant Buyer". I preferred Number 2. But in the end the only thing we could agree upon was Assistant Buyer.

The Assistant Buyer will help the Buyer ensure that all merchandising activities are properly executed, including helping the Buyer with their assigned product categories and execution of Moosejaw's merchandising vision for both the online and brick-and-mortar businesses. This position requires very strong organization, communication, analytical and quantitative skills, as well as proficiency with Microsoft Excel. Some familiarity with the type of products and brands we carry is a must. Which means outdoor lovas please apply.

Responsibilities Include:

  • Assisting the Buyer in administrative processes to support category management and drive maximum sales and margin in assigned product categories. Duties include setting up vendors, entering data, processing purchase orders, setting up skus, running reports, managing calendars, and composing correspondence.
  • Assisting the Buyer with development of assortments, including setting up appointments with brand partners (our fancy name for suppliers ), attending line reviews, and creating sales reports and other super scientific analytics for the business
  • Assisting the Buyer in maximizing marketing and sale events, planning catalogs and lending other support in conjunction with Moosejaw's marketing team to plan promotions and ensure availability of products for promotions
  • Assisting the Buyer in their collaboration with the visual merchandising team to provide stores with direction in merchandising presentation and space allotment
  • Monitoring, evaluating and analyzing business results and product performance to drive sales and profitability
  • Keeping up-to-date on product trends within and outside of Moosejaw's product mix
  • Training with the Buyer and Lead Merchants to take on bigger responsibilities in the future. Our goals is for you to grow with us and eventually become a Buyer.
  • Doing other really cool stuff that's worth telling your best friend, neighbor, ex-g/b friend and creepy uncle about

Things we'd like you to bring to the table:

  • Work experience in a buying or purchasing related field is not required, but is preferred
  • Bachelor's degree in purchasing, fashion merchandising, marketing, supply chain, finance or a related field is a big plus. But more than anything we care that you're super intelligent, a quick study, and passionate about what we do with a track record of success.
  • Super strong proficiency in Microsoft Excel is required
  • Whatup bullet point number four
  • Must be extremely self-motivated and able to exhibit out-of-the-box thinking to formulate new and creative ways of doing things, challenge assumptions, be comfortable with ambiguity, and have a future-oriented focus
  • Must have strong project management skills with the ability to foster a sense of urgency, be aggressive in pushing for deadlines and communicating issues, identify and overcome obstacles, as well as proactive in providing status updates on projects
  • Must exhibit a high degree of flexibility, maintain a solution-driven focus in challenging situations, adapt quickly to changing business requirements and be able to thrive amidst chaos
  • Must have a strong affinity for the Moosejaw brand, Love the Madness and embrace the Moosejaw culture. You had to know this one was coming.

Things we'll bring to the table:

  • Work environment includes good music, jeans and hoodies, my dog, and stuff like that. Coworkers are smart and fun. At least I am.
  • Most coworkers will laugh at your jokes. Even if they're just being polite.
  • You'll never sit in a cubicle. Unless you build one around yourself.
  • Amazing discounts on outdoor apparel, gear and Moosejaw products.
  • Ping pong, a hammock lounge, dart shooting, a beer fridge and decent music. The list could go on, but I like to be all mysterious and stuff.
  • Great PTO, 401(k) plan and benefits package. Slightly boring so I saved this one for last.

How to Apply:
Email your resume and salary requirement to jobs@moosejaw.com. Please use job code AB in the subject line of your email so we know what you're applying for. ABC. Easy as 123. Or simple as do re mi. That's all.

 

Help Desk Coordinator

We're looking for a Help Desk Coordinator to add to our headquarters in Madison Heights, Michigan. Essentially the job entails providing support to Moosejaw peeps on a variety of technical issues. And some non-technical ones. Like telling people when their hair looks decent. Basically the HDC will identify, research and resolve technical problems, while tracking and monitoring these problems to ensure they're resolved in a timely manner.

We're looking for someone who understands basic office systems, networks, servers and applications. Plus someone who is super smart and motivated to grow into a more advanced role utilizing databases, shell scripting and other stuff I don't understand. The Help Desk Coordinator will report to our IT Manager and will work closely with our all of our peeps at the HQ, call center, warehouse and shops. Traveling to Moosejaw shops is part of the job. Shout out to my homies. It just felt right.

Responsibilities Include:

  • Providing technical support and guidance to Moosejaw peeps at the HQ, call center, warehouse and shops
  • Performing installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices
  • Tracking support needs and investigating issues thoroughly in order to resolve any underlying problems
  • Soliciting feedback and following up with users on computer issues
  • Installing server and computer equipment, network software and hardware
  • Setting up, configuring and supporting internal networks, as well as maintaining systems, applications, security, and network configurations
  • Ensuring local network uptime
  • Troubleshooting, diagnosing and analyzing network issues and hardware/software problems
  • Researching hardware and software to find the most cost-effective solutions
  • Conducting evaluations and recommending upgrades, patches, and new applications and equipment
  • Maintaining appropriate documentation on the network, procedures and inventory
  • Performing server, application and data backups to ensure recoverability of servers
  • Doing really cool stuff that's worth telling your best friend, neighbor, ex-g/b friend and creepy uncle about

Things we'd like you to bring to the table:

  • At least 1 - 2 years of work or internship experience in a help desk or IT-related role
  • Experience with Microsoft Server environments
  • Experience managing a daily active directory such as adding, removing, or updating user account information, resetting passwords, etc.
  • Experience configuring and maintaining firewalls, routers and switches
  • Experience installing applications and operating systems on Windows servers and PCs
  • Experience setting up, configuring and supporting internal networks, as well as maintaining systems, applications, security, and network configurations
  • Troubleshooting, diagnosing and analyzing network issues and hardware/software problems
  • Must have strong project management skills and be highly organized and detail oriented. Plus have a strong work ethic with high personal initiative. The personal initiative thing wasn't my idea but I like it.
  • Ability to foster a sense of urgency, be aggressive in pushing for deadlines and communicating issues, identify and overcome obstacles, as well as proactive in providing status updates on projects
  • Must be extremely self-motivated, entrepreneurial, and innovative. Must be able to maintain a high degree of flexibility, adapt quickly to changing business requirements and be able to thrive amidst chaos.
  • Ability to work well with a wide range of disciplines and personalities. Especially the super amazing personalities like mine.
  • Must enjoy a team based, collaborative culture where open communication, prudent risk taking and idea generation from all levels are encouraged and rewarded as part of the pursuit of corporate results
  • Must Love the Madness and embrace the Moosejaw culture. Plus a witty sense of humor helps.

Part 2. This is the nice-to-have section. Our CIO is into hyphens.

  • Experience creating Virtual Machines with Hyper V and Esxi environments
  • Experience with Linux servers
  • Experience building and deploying servers

Things we'll bring to the table:

  • Great 401 (k) plan and benefits package. Sorry I had to write that even though it's boring.
  • Coworkers who will laugh at your jokes. Even if they're just being polite.
  • Cubicle-free work environment. However, you are encouraged to build a fort around yourself using couch cushions, pillows and blankets from your mom's house.
  • Casual dress code. Very casual.
  • Rock-paper-scissors contests, ping pong, birthday beer Fridays and good music. Oh and a karaoke initiation. No joke.
  • Amazing discounts on outdoor apparel, gear and Moosejaw products

How to Apply:
Email your resume and salary requirement to jobs@moosejaw.com. Please write "Help Desk Coordinator" in the subject line of your email so we know what you're applying for. Word up.

 

Quality Assurance Coordinator

We're looking for an entry-level Quality Assurance Coordinator to add to our headquarters in Madison Heights, Michigan. The Quality Assurance Coordinator position is responsible for helping to develop and grow Moosejaw's testing practice to support our rapid online growth, as well as leading quality throughout the software development life-cycle (SDLC). Think of this QA role as a testing magician. Without the blue books and number 2 pencils. But one of those sorcerer hats that Mickey Mouse wore would be really cool. This person will be responsible for testing with different scripts (PayPal, Retail Backbone, moosejaw.com) using an automated tool, and prioritizing issues in order to make monthly changes.

The Quality Assurance Coordinator will work closely with our developers, project manager and other IT peeps. We're looking for someone who is great at managing projects, fostering a sense of urgency, being aggressive in pushing for deadlines and communicating issues, identifying and overcoming obstacles, as well as proactive in providing status updates. Plus someone who likes to test and fix things. If you like to shop online, play around with sites and understand what works and what doesn't, this may be a good fit for you.

Responsibilities Include:

  • Leading quality throughout the software development life-cycle (SDLC), which includes, but is not limited to:
    • Partnering with business users to define deliverables and success criteria for any work created,
    • Helping define business requirements and analyzing work to be done for any cross functional impact,
    • Partnering with developers to ensure design and requirements are understood,
    • Building and executing test plan,
    • "Testing to break" the developers work and ensuring quality standards are met,
    • Working with business users for acceptance and approval of work,
    • Documenting deployment processes
  • Identifying defects and performance issues on Moosejaw.com as a part of, as well as outside of, work performed during the deployment process
  • Using all the tester tools in your toolbox to develop and execute test strategy for each web deployment, as well as any other project assigned. Tools include, but are not limited to:
    • Functional testing,
    • End-to-end scenario testing,
    • Black-box acceptance testing,
    • Regression testing,
    • An understanding of the ever changing landscape of our business and customer base,
    • Your functional knowledge base
  • Keeping all tools described above up-to-date
  • Providing frequent status reports to project team on deployment cycle - effort, timeline, open issues, user acceptance, and defects introduced - the measured success or failure of a deployment
  • Assisting the IT team with all department-related functions and keeping the Associate Project Manager informed on all necessary matters
  • Doing really cool stuff that's worth telling your best friend, neighbor, ex-g/b friend and creepy uncle about

Things we'd like you to bring to the table:

  • Strong critical thinking skills and common sense. General curiosity for complex problem solving. I believe the word "general" implies genius. Or not.
  • Ability to foster a sense of urgency, be aggressive in pushing for deadlines and communicating issues, identify and overcome obstacles, as well as proactive in providing status updates on projects
  • Organization. We're looking for someone who likes to color code their closet, alphabetize everything and anything, and always knows where their keys are.
  • Strong commitment to documentation. Document it up, yo.
  • Passion for ecommerce and website usability. Total make-out style.
  • Must be extremely self-motivated, entrepreneurial, and innovative. Must be able to maintain a high degree of flexibility and enjoy a team based, collaborative culture where open communication, prudent risk taking and idea generation from all levels are encouraged and rewarded as part of the pursuit of corporate results.
  • Java/JavaScript/JSP experience and a basic understanding of HTML/XHMTL/CSS is a big plus, but not required.
  • Must Love the Madness and embrace the Moosejaw culture. Plus a witty sense of humor helps.

Things we'll bring to the table:

Great 401 (k) plan and benefits package. Sorry I had to write that even though it's boring.Casual dress code. Very casual. Like jeans, t-shirts and sneakers. I used the word sneakers instead of gym shoes because I like it better. Just in case you were wondering.Coworkers who will laugh at your jokes. Even if they're just being polite. Cubicle-free work environment. However, you are encouraged to build a fort around yourself using couch cushions, pillows and blankets from your mom's house. Rock-paper-scissors contests, ping pong, birthday beer Fridays and good music. Oh and a karaoke initiation. No joke.Amazing discounts on outdoor apparel, gear and Moosejaw products

How to Apply:
Email your resume and salary requirement to jobs@moosejaw.com. Please write "Quality Assurance Coordinator" in the subject line of your email so we know what you're applying for.

 

Video & Production Coordinator

We're seeking a Video and Production Coordinator to add to our marketing department based out of our headquarters in Madison Heights, Michigan. The Video and Production Coordinator is responsible for supporting the marketing team in the production of product, content and madness videos, as well as catalogs and photo shoots.

Responsibilities Include:

  • Producing quality product videos as well as other content videos needed for the web content team
  • Assisting with a variety of tasks from assisting on photo shoots to hauling gear
  • Coordinating and planning all video shoots (permits, locations, assignments on job)
  • Acting as a project manager for video projects
  • Utilizing gear and product expertise in several marketing customer-facing projects, including catalog development and product videos
  • Working as third photographer on all related projects
  • Digitally manipulating/ editing video using industry standard editing software
  • Communicating with the buying team in cooperation with vendor product involved in product video shoots
  • Participating in location and studio photo shoots
  • Assisting with social media video projects as needed
  • Helping document Madness and culture at Moosejaw, as well as at local events, with quality video

Things we'd like you to bring to the table:

  • Experience with digital video, product video, studio lighting, image sizing, resolution and formatting is required. Experience photographing models is preferred.
  • Proficiency with Adobe Premiere Pro and Adobe After Effects, along with knowledge of resolution and output/rendering techniques is required. Knowledge of video and other forms of digital media is strongly preferred.
  • Knowledge of outdoor activities and gear is strongly preferred, but not required
  • Must be highly creative and possess an artistic and design sensibility
  • Must be extremely self-motivated and able to exhibit out-of-the-box thinking to formulate new and creative ways of doing things, challenge assumptions, be comfortable with ambiguity, and have a future-oriented focus
  • Must exhibit a high degree of flexibility, maintain a solution-driven focus in challenging situations, adapt quickly to changing business requirements and be able to thrive amidst chaos
  • Must have strong project management skills with the ability to foster a sense of urgency, be aggressive in pushing for deadlines and communicating issues, identify and overcome obstacles, as well as proactive in providing status updates on projects
  • Must have a strong affinity for the Moosejaw brand, Love the Madness and embrace the Moosejaw culture. You knew this one was coming.

Things we'll bring to the table:

  • Great 401 (k) plan and benefits package. Sorry I had to write that even though it's boring.
  • Casual dress code. Very casual. Like jeans, t-shirts and sneakers. I used the word sneakers instead of gym shoes because I like it better. Just in case you were wondering.
  • Coworkers who will laugh at your jokes. Even if they're just being polite.
  • Cubicle-free work environment. However, you are encouraged to build a fort around you using couch cushions, pillows and blankets from your mom's house.
  • Rock-paper-scissors contests, ping pong, field days and good music. Oh and a karaoke initiation. No joke.
  • Amazing discounts on outdoor apparel, gear and Moosejaw products

How to Apply:
Email your resume, portfolio link and salary requirement to jobs@moosejaw.com. Please be sure to let us know what you're applying for in the subject line of your email. I wish I was psychic. But I'm not.

 

Sales Associates, All Shop Locations

We're seeking sales associates for all shop locations. This job involves sales, customer service and humans. Or Homo Sapiens and stuff if you prefer to be technical. The technical part of that sentence was the word "stuff."

Moosejaw sales associates have an enthusiastic, fun and positive attitude while assisting customers with sales and product information. A good sense of humor, creative mindset and passion for customer service are needed. Like an I-love-you-so-much-I-want-to-have-a-million-babies-with-you passion for customer service. Plus outdoor gear knowledge is preferred.

How to Apply:
Apply in person at the shop of your choice or email your application to jobs@moosejaw.com. Don't forget to include which shop you wanna work at and your best self-portrait sketch using only old-school pencil. This description has a lot more hyphens than normal. JK. About the sketch thing. Not the hyphen thing.

 

Moosejaw Models Wanted

We're looking for a few female models, age 18-25, to pose gracefully in the coolest products we carry. Models will be used for in-house photo shoots at our headquarters located in Madison Heights, Michigan. This will be great exposure (and I don't mean indecent by any means) for up-and-coming models as they'll appear in our print, catalog and online material.

  • Modeling experience is preferred.
  • Must be 18 years of age or older. No ifs, ands or buts.
  • Michigan applicants only. Although we love the rest of the country, we're quite partial to Michigan. Oh yeah, and Moosejaw will not be paying for expenses to travel to our headquarters. So it'd probably save you a lot of money in gas if you live in state.

How to Apply:
Email your resume or work history, along with no more than 3 pictures, to models@moosejaw.com. We're very serious about the 3-picture limit, so if you send 4 we'll think you're not great about following directions. Sorry to be so mean.

 

 
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